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Community Manager

FocusKPI is looking for a Associate Community Manager, Gamification to join the Community and learning team, in one of our clients, a high-tech, SaaS company. Experience with Lithium/Khoros or other community software, Trello, Confluence, Jira, Slack, Bunchball/Nitro, and Excel is a plus but not a requirement.

ACTIVE

FocusKPI is looking for a Associate Community Manager, Gamification to join the Community and learning team, in one of our clients, a high-tech, SaaS company. This is a fantastic opportunity to learn from an amazing team of community and marketing experts, and work with an innovative, supportive and thriving community. Work Location: Remote - anywhere in the US Duration: 11-12 months contract Pay Range: $26/hr to $36/hr Responsibilities:<ul><li>Engage with the community on their online community platform and Slack.</li><li>Create internal content that incorporates data-driven analysis and recommendations.</li><li>Develop and enforce community guidelines.</li><li>Help manage the gamification program, including troubleshooting issues and developing new engagement initiatives.</li><li>Assist in managing their online leader ambassador program.</li></ul>Qualifications:<ul><li>2-4 years of experience is required.</li><li>Online community management experience is a huge plus.</li><li>Ability to learn new software quickly.</li><li>Software Experience (being comfortable) - going into backend of gamification system doing setup and troubleshooting.</li><li>Must be a clear, enthusiastic, and effective written communicator.</li><li>Independent, proactive, and creative thinker.</li><li>Able to organize, prioritize, and juggle tasks effectively.</li><li>Experience with Lithium/Khoros or other community software, Trello, Confluence, Jira, Slack, Bunchball/Nitro, and Excel is a plus but not a requirement.</li></ul>#J-18808-Ljbffr

What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Each week, nearly 265 million customers and members visit our more than 11,200 stores under 55 banners in 27 countries and eCommerce websites in 10 countries. With fiscal year 2018 revenue of $500.3 billion, Walmart employs over 2.2 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It’s all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.

Wal-Mart

Associate Community Manager, Gamification

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JobLeads

Instructional Designer

FocusKPI is looking for a Channel Instructions Designer/Content Specialist to join the Channel team, in one of our clients, a high-tech, SaaS company. This team member should be self-starters capable of effectively managing their time to successfully execute priority projects within scope and on schedule.

FocusKPI is looking for a Channel Instructions Designer/Content Specialist to join the Channel team, in one of our clients, a high-tech, SaaS company. The client is seeking a skilled Channel Instructional Design Contractor to bring important partner enablement to life. This role is pivotal in executing the creation of channel enablement deliverables that empower their partners to succeed. You will be responsible for developing comprehensive learning paths, step-by-step guides, presentations, and other instructional materials. Additionally, you will manage and launch content within their Learning Management System (LMS). This team member should be self-starters capable of effectively managing their time to successfully execute priority projects within scope and on schedule. Work Location: Remote - anywhere in the US Duration: 6 months contract Pay Range: $50/hr to $61/hr Responsibilities:<ul><li>Design and develop channel enablement materials, including learning paths, guides, and presentations.</li><li>Utilize Rise360 to create engaging and effective learning content.</li><li>Launch and manage instructional content within their LMS.</li><li>Collaborate closely with the Channel Enablement team and report to the Sr. Manager of Partner Development.</li><li>Ensure timely completion of quarterly priority projects.</li><li>Maintain a high standard of quality in all training materials, as assessed by subject matter experts.</li></ul>Qualifications:<ul><li>Experience: 2-4 years in instructional design and enablement roles.</li><li>Will be beneficial if you are an Instructions designer previously.</li><li>Education background could work well for this role (teachers).</li><li>Skills: Proficiency in Rise360, strong design skills.</li><li>Experience with LMS management is a huge plus.</li><li>Experience with video editing, and knowledge of tools like JIRA, Confluence, Trello, etc.</li><li>Experience from Tech space is required.</li><li>Industry Knowledge: Experience in cloud-based technology and creating enablement content for channel partners.</li><li>Tools: Familiarity with Google Slides, Keynote, Confluence, and LMS platforms.</li><li>Being able to manage time and scope.</li><li>Collaborate well with subject matter experts, and a quick learner.</li><li>Portfolio or work samples is required to be submitted.</li></ul>Thank you!FocusKPI Hiring Team#J-18808-Ljbffr

Channel Instructional Designer

FP&A Analyst

You love thinking about the ways the business can benefit from their data and you will have access to an analytics platform (built on Amazon Web Services) to build new data assets, automate analyses and reporting, and create insightful visualizations. You are not fazed by the complexity and volume of data nor the dynamic sources and platforms where these datasets may reside, and understand the value this data provides when making critical business decisions.

FocusKPI is looking for a Financial Data Analyst to join the Finance Data & Analytics team in one of our clients, a high-tech, SaaS company. Client's team is looking for someone that is passionate about data, a self-starter, highly organized, analytical and has a good eye for detail. You love thinking about the ways the business can benefit from their data and you will have access to an analytics platform (built on Amazon Web Services) to build new data assets, automate analyses and reporting, and create insightful visualizations. Work Location: Remote - anywhere in the US Duration: 6 months contract Pay Range: $70/hr to $81/hr Responsibilities:<ul><li>You love working a job that can change at a moment's notice.</li><li>You are not fazed by the complexity and volume of data nor the dynamic sources and platforms where these datasets may reside, and understand the value this data provides when making critical business decisions.</li><li>You thrive in an environment where you are charting your own course and working on problems for which there is no clear solution; where creativity is as crucial as your ability to write code.</li><li>You are someone who thrives in a high-performing team and enjoys working in a dynamic environment with plenty of opportunities to learn and develop.</li><li>With strong partner engagement skills, you are able to juggle competing priorities and deliver on deadlines.</li></ul>Qualifications:<ul><li>8-10 years of relevant experience using data to drive insights at industry-leading companies.</li><li>Preferred to have a degree in Business, Statistics, Finance, or a related analytical field; Technology or Software / SaaS industry experience.</li><li>Having finance knowledge and analytical skills.</li><li>Expertise with FP&A.</li><li>Strong SQL skills.</li><li>Experienced in Tableau or other visualization tools.</li><li>Understand the fundamentals of data models and performing ETL.</li><li>An excellent communicator and passionate to collaborate with global, multi-functional teams.</li><li>A willingness to accept failure, learn, and try again.</li><li>Understand stakeholder’s needs, and break down complexity.</li></ul>Thank you!FocusKPI Hiring Team#J-18808-Ljbffr

Financial Data Analyst (FP&A)

Marketing Operations

Your role will be to support the client's events (internal, proprietary, and third-party tradeshows) while working with cross-functional stakeholders including the Customer Lifecycle Marketing team, Field Marketing team, Events team, Shared Services team, and more, to execute end-to-end operational needs, including but not limited to consulting with stakeholders, campaign setup in Salesforce, creating Marketo programs and syncs between internal and 2nd or 3rd party tools. If you thrive in a fast-paced, world-class team environment and think you have what it takes to guide stakeholders through how to operationalize their end-to-end event goals and create scalable efficiencies over time, then you will be a good fit.

FocusKPI is looking for a Marketing Operations Contractor - Events to join the Global Marketing Operations team, in one of our clients, a high-tech, SaaS company. The client is looking for a Marketing Operations Contractor - Events, to own event support responsibilities as part of the Global Marketing Operations (GMOPs) team. Your role will be to support the client's events (internal, proprietary, and third-party tradeshows) while working with cross-functional stakeholders including the Customer Lifecycle Marketing team, Field Marketing team, Events team, Shared Services team, and more, to execute end-to-end operational needs, including but not limited to consulting with stakeholders, campaign setup in Salesforce, creating Marketo programs and syncs between internal and 2nd or 3rd party tools. Work Location: Remote - anywhere in the US Duration: 18 months contract Pay Range: $50/hr to $62/hr Responsibilities:<ul><li>Your event background will also come into play by providing real-time event support.</li><li>Systems QA for parity with the event agenda.</li><li>Building comprehensive event lead routing and scoring strategies, pre and post-event reporting, process documentation, and more.</li><li>If you thrive in a fast-paced, world-class team environment and think you have what it takes to guide stakeholders through how to operationalize their end-to-end event goals and create scalable efficiencies over time, then you will be a good fit.</li><li>When there’s downtime with events, the team will also cross-train you on other marketing operations priorities across the larger organization.</li></ul>Qualifications:<ul><li>3-5 years of experience in a B2B enterprise marketing operations environment.</li><li>1-2 years of experience supporting events in a global, high-tech environment.</li><li>Experience with Marketo, Salesforce, Swoogo, Bigmarker, and Google Sheets or Excel highly desirable.</li><li>Excellent project management skills, attention to detail, adaptability to changing requirements, and deadline-driven; capable of juggling multiple events in tandem.</li><li>Comfortable working with spreadsheets, scrubbing, and processing time-sensitive event data.</li><li>Strong analytical and problem-solving skills with a keen interest in delving into details to troubleshoot and resolve issues efficiently.</li><li>Proven ability to diagnose and address complex problems, ensuring timely resolutions that meet or exceed SLAs, while maintaining a high level of accuracy and attention to detail.</li><li>Exceptional verbal communication and written documentation skills, with the ability to create clear and comprehensive materials that enhance knowledge sharing and consistency across teams.</li><li>Demonstrated ability to effectively navigate and contribute to the development of new processes, working collaboratively with stakeholders to drive successful scalable event processes.</li></ul>Thank you!FocusKPI Hiring Team#J-18808-Ljbffr

Marketing Operations Contractor - Events

Search Marketing (SEM) Analyst

The Paid Marketing Team is responsible for executing and measuring marketing campaigns that help promote client's products, attract new audiences, and ultimately add new customers to our growing community. Must have 3-5 years of proven experience in paid search running complex search accounts with a deep understanding of search engine marketing and a track record of driving channel growth.

FocusKPI is looking for a SEM Online Marketing Analyst/Paid Search Marketing Analyst to join the Paid Marketing Team within our client. The Paid Marketing Team is responsible for executing and measuring marketing campaigns that help promote client's products, attract new audiences, and ultimately add new customers to our growing community. You'll join an outstanding team that is a critical growth engine for the company. The team works cross-functionally with key partners in Product, Analytics, Design, and Engineering. You will report to the Performance Marketing Team Lead, Search & Review Sites. The client is seeking a Paid Search Manager to accelerate the growth of their paid search channel. You thrive in a dynamic environment, feel invigorated by multitasking, strive to meet high standards, raise the bar on teams and projects, and use your knowledge and expertise to make a huge impact across the organization. At the core, you are data-first and use data to inform decisions. You will join the paid advertising team and use paid search tactics to drive new user acquisition for their products. As a hands-on paid search marketing specialist, you will be working closely with the paid performance team and be responsible for launching, managing, and scaling their paid search campaigns. A self-starter with a deep understanding of paid search strategies and optimizations, analytics, and testing will excel at this role. Work Location: Remote - anywhere in the US Duration: 18 months contract with potential to convert to full-time depending on your performance Pay Range: $45/hr to $52/hr Responsibilities:<ul><li>Develop, implement, and refine innovative paid search strategies to achieve business goals and maximize return on investment (ROI).</li><li>Analyze and report on campaign performance data to inform strategic decisions, expansion efforts, and enhance future campaigns.</li><li>Innovate within SEM by experimenting & conducting ongoing testing through data-driven optimization of keywords, bidding strategies, and ad copy.</li><li>Dive deep into reporting, which includes, but is not limited to, bids, devices, audience segments, geo and demo targets, creative, etc.</li><li>Manage and optimize a multi-million dollar budget for significant SEM growth, collaborating with external agencies for effective execution.</li><li>Process trademark whitelisting requests for the client's partnerships and submit competitor trademark violations when necessary.</li><li>Submit and manage project requests with cross-functional teams.</li></ul>Qualifications:<ul><li>Must have 3-5 years of proven experience in paid search running complex search accounts with a deep understanding of search engine marketing and a track record of driving channel growth.</li><li>Have an affinity for data and demonstrate excellent analytical skills when manipulating data sets (e.g. creating pivot tables / VLOOKUP / handling budget/performance).</li><li>Campaign management with launching, budget management, measurement, optimization, and reporting is in your DNA.</li><li>B2B experience is required (Tech. B2B is great to have).</li><li>Experience working with a $500k to $1 million budget is required.</li><li>Highly organized and very detail-driven.</li><li>Agency or in-house experience is a must.</li><li>Experience with Google tools (Google Ads) is highly needed.</li><li>Proven record in successfully handling multiple projects at a given time.</li><li>Experience collaborating with Marketing Analytics, Product Marketers, Machine Learning, and Data Engineering teams.</li><li>Ability to work in a team environment as well as independently.</li><li>Cares about the output and the quality of the results.</li><li>A dedication & love for the work and team and a desire to make the team better in all aspects.</li></ul>Big plus, but not required if:<ul><li>Experience with keyword trademark management and 3rd party tools.</li><li>SQL knowledge.</li><li>Experience with reporting, data presentation, and visualization using Tableau.</li></ul>Thank you!FocusKPI Hiring TeamFounded in 2010, FocusKPI, Inc. (FocusKPI) is a data science and technology firm specializing in predictive analytics practice and methodologies. FocusKPI is a US company headquartered in Silicon Valley, California, with an East Coast office in Boston, Massachusetts.NOTICE: Please be aware of fraudulent emails regarding job postings, job offers, and fake checks. FocusKPI's recruiting team will strictly reach out via @focuskpi.com email domain. If you have received fraudulent emails now or in the past, please report it to <a href="#" rel="nofollow">https://reportfraud.ftc.gov/</a>. The domain @focuskpijobs.com is fraudulent and not related to FocusKPI. Please do not reply or communicate with anyone using @focuskpijobs.com.#J-18808-Ljbffr

SEM/Paid Search Marketing Analyst

Solutions Architect

Key Einstein Tooling: Including Agent Studio (Copilot), Prompt Builder, OOTB AI GenAI & Predictive Features (Case Classification, Predictive tooling, etc.), DataCloud (External Data Input), structured and unstructured data, and embedding into systems, Experience Cloud (MIAW, Omni-Channel setup experience). They serve as hands-on advisors, using strong interpersonal skills, solution and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client’s business to deliver customer return on investment.

FocusKPI is looking for a Salesforce Solutions Architect to join one of our clients. The Solutions Architect leads one or more work streams in complex enterprise customer engagements, partnering with key collaborators to drive and achieve the vision while completing key deliverables. They serve as hands-on advisors, using strong interpersonal skills, solution and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client’s business to deliver customer return on investment. Solution Architects are strong presenters and facilitators that are able to co-create the vision and lead the execution with the customer as well as acquire customer acceptance of the delivered solution. They are capable of driving difficult conversations and removing roadblocks to implement the business strategies. They are proficient at analyzing issues and obstacles to settle root cause, and can identify appropriate corrective action. They communicate with technical and business team members from all levels through C-suite. On a day-to-day basis, they interact with customer product owner, business process owner, and technical resources to understand requirements, analyze information, and craft comprehensive solutions. They also show a strong understanding of typical business challenges or common objectives faced by customers within the industry. Solution Architects are stewards of the Professional Services Methodology and use their networks to ensure that standard processes are followed. They engage with Customer Success and Product teams to ensure the solutions are driving the most effective achievement of the value objectives. Solution Architects supply thought leadership and standard processes by engaging with the cloud-specific practices teams. They will supply both internally in their Community and externally in the marketplace. Work Location: Remote - anywhere in the USA Duration: 6 months contract with potential for conversion depending on your performance Pay Range: $90k-100k/annum Responsibilities:<ul><li>Serve as a trusted advisor to the client working with the Sales Director and Development Team</li><li>Identify and lead internal pivotal initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise</li><li>Guide customers and colleagues in rationalizing and deploying new technologies that drive increased business value</li><li>Work collaboratively and have very strong communications skills, especially in teaching sophisticated concepts, and creative, prescriptive thinking across various levels of a client organization</li><li>Identify and proactively run risk areas and commit to seeing an issue through to complete resolution</li><li>Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners</li><li>Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward</li><li>Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform</li></ul> Requirements:<ul><li>4+ years of confirmed experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and shown success</li><li>Degree or equivalent proven experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)</li><li>Extensive experience with configuration and customization on the Salesforce platform</li><li>Experience with APEX coding skills</li><li>Experience in writing codes or build automation and to provide a solution for the integration</li><li>Authority level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes</li><li>Experience leading discovery sessions, defining business requirements, writing user stories, and providing detailed system and functional designs</li><li>Key Einstein Tooling: Including Agent Studio (Copilot), Prompt Builder, OOTB AI GenAI & Predictive Features (Case Classification, Predictive tooling, etc.), DataCloud (External Data Input), structured and unstructured data, and embedding into systems, Experience Cloud (MIAW, Omni-Channel setup experience)</li><li>AI and Integration Focus: Must have hands-on experience with Einstein in Salesforce Sales Cloud, Service Cloud, and Marketing Cloud</li><li>Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc., as well as making recommendations for future state improved processes and system designs</li><li>Strong presentation skills; able to optimally present a point of view and clearly articulate the rationale to a variety of team members</li><li>Detailed individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies</li><li>Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience</li><li>Must be a standout colleague as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streams</li><li>A great listener with the ability to communicate with people in diverse roles</li><li>Resourceful and entrepreneurial thinker who can work through and solve problems</li><li>Possible travel of about 25%, but exact travel requirements will vary based on customer</li></ul> Preferred Requirements:<ul><li>Validated results in delivering high-value business outcomes using an agile approach</li><li>Shown results leading customer and/or partner success stories</li><li>Data Cloud Implementation</li><li>Experience Design</li><li>API frameworks / Mulesoft</li><li>Change Management & working with Evaluation Models</li><li>Relevant Salesforce certifications and consulting experience are strongly recommended</li><li>Industry Experience: None needed but multi-industry exposure looked highly upon</li></ul>**No C2C candidates are accepted**Thank you!FocusKPI Hiring TeamFounded in 2010, FocusKPI, Inc. (FocusKPI) is a data science and technology firm specializing in predictive analytics practice and methodologies. FocusKPI is a US company headquartered in Silicon Valley, California, with an East Coast office in Boston, Massachusetts.NOTICE: Please be aware of fraudulent emails regarding job postings, job offers, and fake checks. FocusKPI's recruiting team will strictly reach out via @focuskpi.com email domain. If you have received fraudulent emails now or in the past, please report it to <a href="#" rel="nofollow">https://reportfraud.ftc.gov/</a>. The domain @focuskpijobs.com is fraudulent and not related to FocusKPI. Please do not reply or communicate to anyone with @focuskpijobs.com.#J-18808-Ljbffr

Salesforce Solutions Architect

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