Headquartered in Akron, Ohio, FirstEnergy includes one of the nation''s largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. Strong computer proficiency, including keyboarding accuracy, system navigation, data entry, and the ability to effectively use multiple applications in a fast-paced customer service environment.