Greet customers professionally and create a great first impression Respond quickly to internet, phone, and digital leads Use a consultative approach to understand customer needs and match them with the right vehicle Present vehicles, explain features, and conduct professional test drives Follow the Walt Massey Road to the Sale process with every customer Build value, overcome objections, and ask for the business Maintain accurate customer records and follow-up activity in the CRM Complete daily customer outreach through calls, texts, emails, and personalized videos Follow up with sold and unsold customers to create repeat and referral opportunities Ask for reviews and referrals after every delivery Use social media to promote inventory, customer deliveries, and the Walt Massey brand Participate in ongoing training, coaching, and performance reviews Maintain a positive, professional appearance and attitude every day What Success Looks Like Successful Sales Consultants at Walt Massey are not order takers. Qualifications Strong communication and people skills Positive attitude and professional presence Coachable mindset and willingness to follow a process Self-motivated and goal-oriented Comfortable using technology, CRM tools, texting, email, video, and social media Available to work flexible hours, including evenings and weekends Valid driver’s license and acceptable driving record Authorized to work in the United States Prior automotive sales experience is preferred, but not required We will train the right person.