Receives and responds to emergency and non-emergency calls including enhanced 911, and non-emergency calls from the public, dispatchers, and law enforcement agencies via telephone and radio systems and computer-aided dispatch (CAD) systems; Processes and evaluates information received, prioritizes calls and dispatch required units and/or agencies; Monitors and coordinates police unit activity and assignments via police radio frequencies; Maintains status and locations of public safety personnel; Utilizes technology such as computers, radio systems, telephones, fax machines and other communication equipment; Creates and maintains automated or manual logs of public safety communications activity; Accesses and enters sensitive data in local/state/national databases as necessary for investigative purposes; Enters and maintains files for persons or property pending apprehension/recovery; Maintains appropriate security and confidentiality of information created or encountered in the performance of assigned duties; Keeps informed of departmental regulations, policies and procedures; May assist in providing on-the-job training for Telecommunications Officers and submit progress reports and evaluations on trainees. Ability to perform work requiring good physical condition, ability to communicate effectively orally and in writing, ability to exercise sound judgment in evaluation situations and in making sound decisions, ability to effectively give and receive verbal and written instructions, establish and maintain effective working relationships with other employees, supervisors, and the public and the ability to meet the special requirements listed below.