We operate 29 stores across 19 brands in Virginia and beyond, and we promote from inside — Fixed Operations Director, multi-store leadership, and General Manager are all real paths here, and people currently in those seats came up through them. Once we're open: running staffing, production, and profitability; developing your advisors and techs; owning CSI and retention; and managing the KPIs that matter — RO count, labor hours, efficiency, effective labor rate.