Responsibilities may include, but not be limited to, ushering, ticket scanning, assisting guests with disabilities, mobility issues, and their related needs, concourse customer service matters, and attending to stairs, ramps, escalators, and elevators. Prior to gates opening, helping the Astros remain “game-ready” by assessing your designated section for patrons; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor.