Key responsibilities:- Welcome customers, listen to concerns, and document service needs accurately- Explain recommended services and estimates, and answer questions clearly- Coordinate with technicians so expectations, timelines, and approvals stay aligned- Schedule work, manage service flow, and follow up to confirm customer satisfactionRequired qualifications/skills:- 2–5 years of professional automotive service advising experience- Comfortable with Microsoft Office and multi-line phone systems- Strong communication, interpersonal, sales, and math skills (pricing/markups)- Valid driver’s license- Able to manage about 30 repair orders at onceIf you can run a busy service drive and keep customers informed, apply today. You’ll spend the day moving between the front counter, phone, and shop updates—keeping customers in the loop, tracking progress, and making sure approvals and timing don’t stall.