As a "high confidence, low ego" team player, you will work cross-functionally with Engineering, Customer Success, Operations, and Marketing to protect the trust hunters put in gear they already own - and to keep field issues from turning into warranty costs, returns, and lost customers. For aging generations, you own the outcomes: if a defect is hurting customers, you drive the fix; if a component is dying, you drive the plan before it stops production; if a generation nears end-of-life, you decide how those customers stay on the Moultrie platform.