Duties include training, scheduling monitoring, absence coverage, and maintaining relationships with community partners.•Provides or arrange for benefits counseling for Clubhouse members.•Develops and maintains collaborative relationships with community vocational resources and service providers (i.e. Massachusetts Rehabilitation Commission, One Stop Centers, Employment Collaborative, Chamber of Commerce, etc.) in order to develop employment opportunities for members as well as to coordinate employment services.•Attends training and conferences relating to performance enhancement and professional growth. Keywords: rehabilitation, social counselor, social worker, provider, support staff, social services provider, counselor, mental health, psychiatric, social services, mentor, counseling, social work, group home, DSP, Direct Care, psychology, mental illness, mental health, psychiatric, outreach worker, outreach services, community based, human services, nonprofit, crisis, trauma, advocacy, recovery.