Demonstrate accuracy in processing client policy modifications based on the data given - Verify new customers coverage and present policyholders with proof of insurance paperwork - Keep track of all customer inquiries and follow up to verify that all questions are answered - Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available - Present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved Preferred Elements: - Previous customer service experience - Knowledge of insurance products - Knowledge of Microsoft Office - Happy to engage and participate in social media ads, videos, and tradeshows- Insurance License Requirements: - Positive Attitude- Desire to be around likeminded professionals - Excellent active listening, interpersonal, and communication skills Benefits: - Health Insurance - Dental Insurance - Vision Insurance - Retirement Plan- Life Insurance- Paid Time Off- Volunteer Hours - Professional Development Assistance- Referral Program- Potential Remote work hours - Bonus Pay - Commissions, if licensed - Onsite Gym - Flex hours- You will be part of the “A” Team Flexible work from home options available. As a Customer Service Representative Account Executive, your main responsibilities will include: - Answer incoming call questions about insurance policies and insurance coverage issues or transferring them to the appropriate department.