We are seeking a Non-Warranty Claims Specialist in Charlotte or Mooresville, North Carolina, to manage customer claims for post-shipment issues outside product warranty coverage, including freight damage, shipment shortages, incorrect shipments, returns, and freight-pricing discrepancies. Working with customers, distributors, carriers, factories, and internal teams-including Quality, Shipping, Engineering, and Data Management-you will resolve discrepancies, support carrier claims, process credits, and communicate credit and return information.