NewHelp Desk Analyst Sinai Health System IncHelp Desk AnalystChicago, ILProvide incident management for issue identification, diagnosis, troubleshooting, tracking, escalation and resolution for hardware and software issues relating to laptops, mobile devices and related peripherals, prior to escalation to team leads or other resolver groups. Located on Chicago's West and Southwest Side, Sinai Chicago is comprised of Mount Sinai Hospital, Holy Cross Hospital, Schwab Rehabilitation Hospital, Sinai Children's Hospital, Sinai Community Institute, Sinai Medical Group, and Sinai Urban Health Institute.
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIChicago, IL$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianChicago, IL$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Director of Human Resources Information Systems Elgin Community CollegeSenior Director of Human Resources Information SystemsElgin, IL$99,295–$112,000 / yearJob Summary: Under the direction of the Managing Director of Enterprise Systems, Applications and Project Management, an employee in this classification leads the IT-HRIS department, overseeing software applications and systems supporting HR processes like Payroll, Benefits, Compensation, Employee Relations, Talent Acquisition, and Records Management. About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education.
Service Desk Analyst III VomelaService Desk Analyst IIIElk Grove Village, IL$60,000–$70,000 / yearMicrosoft Windows 10/11, macOS, Active Directory/Entra ID, o365, MFA/SSO, iOS/Android, Dell, VPN, RMM, EDM, MDM, TCP/IP, DNS, Chrome, Teams/Zoom, ITSM/ITIL best practices. Technical knowledge and experience with desktop hardware and operating systems, networking basics, desk and mobile phones, software installation/configuration/troubleshooting.
Application Analyst - Revenue Systems Humboldt Park HealthApplication Analyst - Revenue SystemsChicago, ILPart timeTimely communicates and documents progress, challenges and resolutions to peers, management, user management, and vendors using designated tracking systems for all activities including: projects, changes, incidents, requests, and training, especially on urgent or protracted activities. As a community based hospital, Humboldt Park Health reinvests back into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, health education and promote initiatives and outreach for the elderly.
Service Desk Manager Green Thumb Industries IncService Desk ManagerChicago, ILRemote$100,000–$125,000 / yearThe Service Desk Manager will manage a team of Service Desk Analysts and IT support personnel, ensuring efficient resolution of technical issues, optimal user experience, and adherence to ITIL best practices for GTI staff across all locations, including retail, cultivation, office environments and the HQ office. This role will oversee IT support operations, ensuring high-quality service delivery and continuous improvement in IT service management.
Online Visiting Professor of Information Systems DeVry University IncOnline Visiting Professor of Information SystemsIL$1,500–$2,700 / weekA doctorate in Information Systems, Information Technology, Computer Science, Management Information Systems, or a closely related field is required, with at least 18 graduate credit hours in information systems, information technology, systems analysis, database management, or related computing disciplines. Strong subject matter expertise in information systems concepts and enterprise technology environments, combined with effective communication skills and the ability to explain technical and organizational technology concepts to diverse learners.
Application Analyst - Revenue Systems Humboldt Park Health CareersApplication Analyst - Revenue SystemsChicago, IllinoisTimely communicates and documents progress, challenges and resolutions to peers, management, user management, and vendors using designated tracking systems for all activities including: projects, changes, incidents, requests, and training, especially on urgent or protracted activities. As a community based hospital, Humboldt Park Health reinvests back into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, health education and promote initiatives and outreach for the elderly.
Information Systems Security Manager Kranze Technology Solutions, IncInformation Systems Security ManagerDes Plaines, IL$100,000–$150,000 / yearThe Information System Security Manager (ISSM) is responsible for applying and documenting Information System (IS) security principles, practices, and procedures under the Risk Management Framework (RMF) to maintain compliance with applicable security regulations such as NIST, CNSSI, and NISPOM as well as governing the development and management of classified information systems. KTS is focused in the defense industry specializing in Infrared Countermeasures (IRCM) systems, digital interoperability and networking, and program support for the US Navy, US Marine Corps, and Special Operations Command.
Voice Support Help Desk/Queue Manager Global Channel ManagementVoice Support Help Desk/Queue ManagerChicago, IllinoisAnswer Voice Services Help Desk phone hotline as well as enter Service Now Requests and Incident tickets submitted by phone, email or online portal. Trouble shoot any issues that come from users (phone lines, rightfax, cannot log in to finesse, voicemail).
System Administrator I Associated Specialty Contracting, Inc.System Administrator IWarrenville, ILSpecific Microsoft certifications such as Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Endpoint Administrator Associate, Microsoft Certified: Identity and Access Administrator Associate, Windows Server Hybrid Administrator Associate, or similar are a plus. The Systems Administrator I works closely with senior infrastructure, security, and help desk staff to resolve escalated technical issues, complete routine system administration tasks, improve documentation, and support reliable IT operations.
Phone Help Desk Abacus Service CorporationPhone Help DeskChicago, IL2. Smoking is permitted ONLY outside the facility located at 1819 West Temporary Staffing Central Office Headquarters & Warehouse RFP Pershing Street and must occur at least 15 feet away from the entrance. 1. Competent Data Entry Clerical and/or Assistant Trainer Temporary Staffing may be needed for work on Election Day between the hours of 5:00 a.m.
Help Desk Analyst Baker & McKenzie LLPHelp Desk AnalystChicago, ILSupport the administration and troubleshooting of technologies including Microsoft 365, Exchange Online, Active Directory, Intune, Multi-Factor Authentication, remote access solutions, and other Firm-wide applications. Experience supporting technologies such as Microsoft 365, Exchange Online, Active Directory, Intune, MFA, and remote connectivity tools.
HelpDesk Analyst Clarity Partners LLCHelpDesk AnalystChicago, IL$50,000–$60,000 / yearIn this position, you will serve as a first point of contact for end users, resolving and escalating issues reported by phone, walk-in, voicemail, fax, and email, while helping maintain Help Desk documentation and procedures. Answer, log, and track incoming issues and requests received by phone, walk-in, voicemail, fax, and email.
Global Service Desk Analyst I (Hybrid Opportunity) Hyatt Hotels CorpGlobal Service Desk Analyst I (Hybrid Opportunity)Chicago, ILShare Global Service Desk Analyst I (Hybrid Opportunity) on LinkedIn Tweet Global Service Desk Analyst I (Hybrid Opportunity) Share Global Service Desk Analyst I (Hybrid Opportunity) on Facebook Share Global Service Desk Analyst I (Hybrid Opportunity) via Email. As a frontline support analyst, you will be the first point of contact for end users experiencing technical issues, delivering best-in-class service and timely resolution of common IT problems.
Help Desk Supervisor Tree Top StaffingHelp Desk SupervisorWheeling, Illinois$75,000–$85,000 / yearTake ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the user as soon as possible; escalate incidents to other support teams where necessary. Serves as the team's manager on duty by supervising and directing the daily activities of the team and assisting team members as needed to resolve problems and complete tasks.
Systems Administrator Covista IncSystems AdministratorLisle, IL$42,661.58–$77,317.19 / yearCovista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren"t separate goals-they"re one and the same.
Onsite Service Desk Analyst II (Hybrid/Client Onsite) CortavoOnsite Service Desk Analyst II (Hybrid/Client Onsite)Elmhurst, Illinois$60,000–$70,000 / yearOffer a blend of on-site and remote support, including but not limited to configuring Outlook and OneDrive, printer configurations, internet issues, networking questions, access via Remote Desktop, MacOS support, and other Level 1-2 support issues. Ticket maintenance, you will typically spend a portion of the workday reviewing existing tickets and looking for cases that should be closed, following up with users where appropriate, and setting reminders for future action.
NewTechnology Support Specialist Hillside Public SchoolsTechnology Support SpecialistHillside, IL4-5 Years Experience supporting Windows computers, Chromebooks, tablets, classroom displays, and common productivity applications; preferred experience with Promethean displays, SMART Boards, Microsoft 365, Google Workspace for Education, mobile-device management, ticketing systems, remote-support tools, or student- information systems. Troubleshoot basic issues involving Windows devices, Chromebooks, iPads, tablets, interactive displays, printers, scanners, user accounts, Microsoft 365, Google Workspace, approved educational software, connectivity, and conferencing equipment.