Help Desk Specialist II GD Information TechnologyHelp Desk Specialist IIWashington$78,540–$106,260 / yearTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Help Desk Specialist II (CRS) Computer World Services CorpHelp Desk Specialist II (CRS)Washington, DC$59,000–$70,000 / yearThis position supports end users across multiple channels-including phone, email, chat, remote tools, and in person-and is responsible for resolving incidents beyond the capabilities of entry-level staff. The Specialist II delivers concierge-level service, performs in-depth troubleshooting, documents all work in the ticketing system, and ensures timely resolution in accordance with SLAs, policies, and procedures.
NewPrincipal Systems Administrator (Linux, VMware) Power3 SolutionsPrincipal Systems Administrator (Linux, VMware)MarylandConfigures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Help Desk Technician II - TS/SCI W/ poly General Dynamics Information TechnologyHelp Desk Technician II - TS/SCI W/ polyAnnapolis Junction, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Supervisory Information Technology Specialist (Network Sevices) United States ArmySupervisory Information Technology Specialist (Network Sevices)Washington, DC$101,091–$131,422 / year2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the teams work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support.
NewSupervisory Information Technology Specialist (Policy and Planning) United States ArmySupervisory Information Technology Specialist (Policy and Planning)Washington, DC$90,925–$124,266 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Qualifying experience would be demonstrated by leading personnel management functions by setting organizational priorities and requirements and providing clear guidance and direction to staff; overseeing the planning, management, and direction of operations and projects, while developing and executing programs and plans to achieve mission objectives; managing short and long term budget planning and execution; and evaluating workforce training needs and ensures employees receive appropriate development opportunities.
System Administrator, TB-02-0043 Cyber B.A.T.System Administrator, TB-02-0043Annapolis Junction, MarylandWe’re a Service-Disabled Veteran-Owned Small Business delivering engineering, cybersecurity, software, systems, and mission-focused consulting solutions to government customers and industry partners. This role is responsible for supporting daily operations, troubleshooting system issues, managing infrastructure, and ensuring the reliability, availability, and security of mission systems.
PROGRAM ANALYST (DATA QUALITY ANALYTICS & VISUALIZATION) United States ArmyPROGRAM ANALYST (DATA QUALITY ANALYTICS & VISUALIZATION)Washington, DC$90,925–$118,204 / yearFor the GS-13 Level: Specialized Experience: One year of specialized experience which includes: 1) Consolidating and preparing Supervision and Administration (S&A) reports based on template updates received from respective NAD District teams to identify performance variances between projected and actual placement, expenses and income; 2) Applying a mastery of advanced management principles and data architecture to serve as the NAU Subject Matter Expert (SME), directing project execution data operations and long-range strategic planning guidance across the Europe Districts multi-mission portfolio; AND 3) Demonstrating master-level technical expertise in navigating complex data relationships across USACE Automated Information Systems (AIS)-including P2, CEFMS, RMS, and VCE-BI-while successfully accounting for multinational variables, currency fluctuations, and international contracting constraints to optimize reporting accuracy. Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).
NewContract Specialist United States ArmyContract SpecialistWashington, DC$113,356–$147,365 / yearIn addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: Specialized Experience: One year of specialized experience which includes providing acquisition planning support such as defining needs, developing statements of work, and/or preparing complete procurement packages; preparing or reviewing documentation needed for contract award decisions; and assisting with awarded contract administration. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
NewStaff Administrative Specialist United States ArmyStaff Administrative SpecialistWashington, DC$61,722–$80,243 / yearFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).
Security Officer- B Shift National Aquarium In Baltimore IncSecurity Officer- B ShiftBaltimore, MD$17–$19.75 / hourUnderstand how to operate all Aquarium safety- and security-related technologies, including - but not limited to -- fire boards, pull stations, proximity-card readers, Aiphone, security cameras, the camera client, CCure 900, Salesforce, Microsoft Outlook, Microsoft Team, multifunction copiers, Motorola two-way radios. If mechanical conveyances (escalators, movalators, and/or elevators) fail to resart from both the top and bottom; radio GS Managers and Leads if a reroute is required; and alert Facilities (if during Facility Team hours) or Security Base (if before or after Facility Team hours) to contact Otis Elevator and Escalator to request technical support to troubleshoot and restart the conveyance.
Senior Help Desk Specialist Canton GroupSenior Help Desk SpecialistBaltimore, MDRemoteJOB TITLE: Help Desk Specialist (Senior) DIVISION: Government Services - MDVOTERS Project LOCATION: Hybrid remote - Baltimore, MD (occasional on-site presence required for MDVOTERS support) EMPLOYMENT: Full-Time; 1099 Independent Contractor (via TCG vendor partner) - with potential FTE conversion, depending on budget & performance REPORTS TO: MDVOTERS Project Lead (TCG) and Vendor Partner Account Manager. This role works closely with election officials, end users at client agencies, and the broader MDVOTERS delivery team, balancing the urgency of frontline support with the disciplined documentation, escalation, and security practices required of a state voter information system.
Unclassified Help Desk Manager - Top Secret clearance General Dynamics CorpUnclassified Help Desk Manager - Top Secret clearanceWashington, DC$111,155–$150,385 / yearHow an Unclassified Help Desk Manager Will Make an Impact: Act as the senior manager for unclassified help desk operations, providing leadership and guidance to technicians and newly promoted team leads. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Help Desk Program Manager General Dynamics Information TechnologyHelp Desk Program ManagerWashingtonExperience: 10+ years of prior Help Desk experience with a minimum of 5 years’ experience related to quality performance of ITSM services and supervising Help Desk employees; experience leading people and managing large cross-functional teams; experience developing strategies to mitigate issues and risks. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
SATCOM Help Desk SME Bering Straits Native CorporationSATCOM Help Desk SMEAberdeen, MDBDS also provides Zero Trust implementation, telecommunications and land mobile radio system maintenance, help desk support, IT transformation services, and cybersecurity solutions. Our expertise includes network and systems administration, enterprise architecture and resource planning, SharePoint services, email operations, and e-authentication solutions.
Help Desk Technician Tier III StratAcuity Staffing Partners IncHelp Desk Technician Tier IIIWashington, DC$36–$41 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Provides technical assistance and support related to computer systems, hardware, and software; respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.
Help Desk Specialist Indigo ITHelp Desk SpecialistWashingtonThe Help Desk Specialist serves as a member of an enterprise Information Technology Help Desk staff providing technical expertise and effective customer service to ensure the prompt identification, prioritization, logging, tracking, and resolution of Service Incidents and Requests. Provide full ownership of tickets assigned to the Help Desk, including creating, updating, escalating (when appropriate), tracking, auditing, reporting, resolution, problem triage, end user-authorized closure, and troubleshooting on incidents, work orders, and problem tickets.
NewHelp Desk Technician - Tier II - TS/SCI with Polygraph General Dynamics Information TechnologyHelp Desk Technician - Tier II - TS/SCI with PolygraphWashingtonEnsures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well as determine if there are sufficient controls to escalate issues according to priority. Supports developing unique applications training lesson plans, for initial user and follow-on educational or refresher training distributing copies (hardcopy/electronic) of training materials and conducting training either on-site or over-the-phone.
Help Desk Tech - MIDS - TS/SCI w. Polygraph General Dynamics Information TechnologyHelp Desk Tech - MIDS - TS/SCI w. PolygraphAnnapolis Junction, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
NewHelp Desk Technician - TS/SCI w POLY General Dynamics Information TechnologyHelp Desk Technician - TS/SCI w POLYAnnapolis Junction, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.