Help Desk/ Windows Support Prominent Edge LLCHelp Desk/ Windows SupportGaithersburg, MDExperience supporting technology and users of technology in a customer support function or role, including at least three items below: · Windows endpoint device installation · Windows endpoint device break / fix & upgrade · Local and network printer installation & repair · UPS repair (APC) · Installation of Windows based COTS software & drivers, · Installing NIST Windows system images · Windows security patching · Malware & virus removal · Troubleshooting multifaceted incidents and questions . · Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users) .
Help Desk Specialist JCS Solutions LLCHelp Desk SpecialistArlington, VA$55,000–$74,000 / yearJCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government.
Senior Help Desk Polar IT ServicesSenior Help DeskElkridge, MarylandA minimum of seven (7) years of experience in an enterprise IT environment supporting computer hardware, software, and/or enterprise applications. A minimum of three (3) years of experience supporting Lan, Switching, and Wireless Access Points (WAP) or related.
Tier II Help Desk KeenLogicTier II Help DeskAlexandria, VAImage, reimage, and deploy enterprise workstations using Microsoft Endpoint Configuration Manager (SCCM) and approved task sequences. Job Duties: Provide Tier II hardware and application support, including diagnosis and remediation, password and access resets, software installation, configuration, removal, and performance tuning.
Systems Administrator SMS DATA PRODUCTS GROUP, INCSystems AdministratorFort Belvoir, VA$74,500–$82,500 / yearThe I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations. Included in this objective, you will maintain real-time situational awareness of the DTRA IT Infrastructure and supported environments; shall lead restorative actions to ensure all networks, servers, network devices, and services remain operational and available.
Help Desk Manager Integral Consulting Services IncHelp Desk Managerfort meade, MDThe Help Desk Manager supports the Defense Information Systems Agency (DISA), Business Systems Portfolio develop and integrate Agency business systems solutions, which include systems that address key areas such as personnel management, financial management, telecommunication services, contract management, and customer relations, among other support services to the DISA mission. Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Capacity Management, and Business Capacity Management) while helping ensure that information & technology services achieve expected levels of performance.
Tier II Help Desk / Systems Administrator Omniscius ConsultingTier II Help Desk / Systems AdministratorAnnapolis Junction, MDAs a Tier II Help Desk / Systems Administrator, you will provide advanced technical support to enterprise users by diagnosing, troubleshooting, and resolving hardware, software, desktop, and cloud infrastructure issues. You will support users worldwide through remote support technologies while mentoring junior technicians and helping maintain operational excellence across the enterprise.
Information Systems Security Officer (ISSO) 2 AmentumInformation Systems Security Officer (ISSO) 2MarylandAs appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams. Experience in at least two of the following areas is required: knowledge of current security tools, hardware/software security implementation; communication protocols; or encryption tools and techniques.
NewHelp Desk Tier 3 Support Personnel BTIHelp Desk Tier 3 Support PersonnelWashington, DCThe Tier 3 Support Personnel must possess advanced knowledge of supported applications, business processes, business rules, organizational policies, legacy systems, and end-to-end data flows. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services.
Information Systems Security Officer 2 ItezzInformation Systems Security Officer 2Annapolis Junction, MarylandCompensation will vary dependent upon factors including but not limited to: Government contract rates; annual hours worked; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. Itezz Inc. partners with federal agencies to solve complex technology challenges, drive digital transformation, and ensure mission-critical systems perform at the highest levels.
Information Systems Security Engineer (FORECASTED) Columbia Technology PartnersInformation Systems Security Engineer (FORECASTED)Annapolis Junction, MD$7,000–$20,000 / yearFull timeWith a proven track record in information security, project management, systems/network engineering, security risk management, vulnerability assessments, and mobile security implementation; our employees have the experience, expertise, and innovative thinking our customers need for results that exceed expectations. Additional Responsibilities - ISSE Level 3: In addition to the responsibilities above, ISSE Level 3 candidates will:Serve as the primary security engineering representative on engineering teams supporting secure networking, computing, and enclave environments.
Help Desk Tier I Specialist - Remote after 8 weeks of training Reston Consulting Group, Inc.Help Desk Tier I Specialist - Remote after 8 weeks of trainingSilver Spring, MDRemote$18–$20 / hourSet up, support, and troubleshoot hybrid meetings using Google Meet, Microsoft Teams, Cisco Webex, Zoom, and GoToMeeting. Proven ability to work successfully in a remote environment, demonstrating strong self-motivation, accountability, and time management skills.
Help Desk Agent Mvix (Usa), Inc.Help Desk AgentSterling, VAIf the above interests you, apply to our growing team that has shaped on-site digital experiences for clients such as NASA, Virginia Tech, Kings Dominion, Crowne Plaza, and a variety of international deployments for various Fortune 500 Companies. Do you: like helping customers? enjoy turning a sob story into a win? enjoy providing Technical guidance and direction? enjoy testing and implementing functions of Information management systems?.
NewHelp Desk Specialist VarmodaHelp Desk SpecialistAnnapolis Junction, MDOur five-layer architecture — Salesforce (Engagement), Databricks (Data), ServiceNow (Orchestration), Pega (Decisioning), and Oracle HR (Capacity) — puts data at the common thread of every solution we build for federal agencies and the citizens they serve. Varmoda is a federal IT solutions provider founded in 2020 and headquartered in McLean, Virginia, delivering citizen-centric public services across Financial Assistance, Public Benefits, and Security & Defense domains.
Information Systems & Security Administrator (ISSA) Chugach Government Solutions, LLCInformation Systems & Security Administrator (ISSA)linthicum, MD$118,626–$128,626 / yearResearch, analyze, and recommend new/replacement IT and communication related hardware and software equipment and services including review of infrastructure, providing preliminary analysis, approvals, requisitioning and monitoring/tracking of associated costs with the goal to organize and prioritize work flow to maximize inter-departmental efficiencies. Manage the integrity of organizational servers, computer systems, mobile equipment and telecommunication networks, i.e. workstations, laptops, monitors, printers, projectors, poly-com/conferencing, and other audio visual equipment.
Help Desk Tier II Administrator Geospatial And Cloud AnalyticsHelp Desk Tier II AdministratorQua, VirginiaCompensation: $49,000.00 per year GCA is a minority veteran owned small business providing solutions to customer requirements in every realm of the intelligence and information technology industries to include, imagery/intelligence analysis, related systems engineering and administration, operations and maintenance, networking and VTC services. This role involves consulting with the user community to troubleshoot technical problems and respond to queries via telephone or self-service tickets, supporting internal and external customers with computer hardware, software, network, system/application access, and telecommunications systems.
System Administrators TS/SCI Poly BCT LLCSystem Administrators TS/SCI PolyAnnapolis Junction, MD$120,000–$220,000 / yearConfigure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. Configure and manage UNIX and Windows operating systems and install/load operating system software, troubleshoot, maintain integrity and configures network components along with implementing operating systems enhancements and updates to improve reliability, security and performance.
Information Systems Security Officer (Isso) LV8D SolutionsInformation Systems Security Officer (Isso)Chantilly, VAPrepare and review Risk Management Framework (RMF) documentation to include System Security Plans (SSPs), Authorization to Operate (ATO) packages, Risk Assessment Reports (RMR), Security Control Traceability Matrices (SCTMs), Plans of Action and Milestones (POA&M), System Assessment Plans, and Continuous Monitoring Plans . LV8D Solutions is an elite Systems Engineering and Technical Advisory (SETA) company that delivers advanced systems engineering, integration, acquisition, mission operations, network communications, and cybersecurity support to our defense and intelligence customers.
Information Systems & Security Administrator (ISSA) Chugach Government SolutionsInformation Systems & Security Administrator (ISSA)LINTHICUM, Maryland$118,626–$128,626 / yearFull timeResearch, analyze, and recommend new/replacement IT and communication related hardware and software equipment and services including review of infrastructure, providing preliminary analysis, approvals, requisitioning and monitoring/tracking of associated costs with the goal to organize and prioritize work flow to maximize inter-departmental efficiencies. Manage the integrity of organizational servers, computer systems, mobile equipment and telecommunication networks, i.e. workstations, laptops, monitors, printers, projectors, poly-com/conferencing, and other audio visual equipment.
Service Desk Support Zolon TechService Desk SupportQuantico, VAThe project delivers enterprise IT support services that enable FBI mission operations, including desktop and mobile device support, IT service management, walk up ITX services, inventory management, and participation in technology refreshes and office moves. Work is performed in a secure, mission critical environment with strict service level, security, and customer service requirements, supporting FBI personnel across multiple domestic and international locations.