Equivalent experience may substitute for the educational requirement + Cross-cultural competence + Compassion for non-technical users, their challenges, and their need for simplicity + Strong organizational and task-management / prioritization skills + Experience installing, configuring, maintaining, and troubleshooting computer systems and software + Experience in the principles, practices, and techniques used in developing and maintaining complex systems + Familiarity with one or more of the following: Databases, Linux, remote computing, MS Office (O365 online and on-premises) , Exchange email, UW G-suite, Cloud Computing, Adobe Creative Cloud **Compensation, Benefits and Position Details** **Pay Range Minimum:** $53,400.00 annual **Pay Range Maximum:** $71,796.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/ **Shift:** First Shift (United States of America) **Temporary or Regular?** **Key Responsibilities** Duties and Responsibilities include, but are not limited to: Computing Support: + Hardware and Software Desktop Support + Coordinate repair scheduling, service requests, records maintenance, service contracts, user accounts, security, and workstation configurations.