Global Help Desk Manager Sims LtdGlobal Help Desk ManagerChicago, ILThis position plays a key leadership role in advancing ITSM capabilities through the effective use of Ivanti Service Hub, AI-enabled support solutions, self-service capabilities, and operational metrics.---. The role will partner closely with Infrastructure, Cybersecurity, Applications, Business Intelligence, and Field Services teams to deliver reliable and efficient IT services that support Sims global business operations.
Global Help Desk Manager Sims MetalGlobal Help Desk ManagerChicago, ILThe role will partner closely with Infrastructure, Cybersecurity, Applications, Business Intelligence, and Field Services teams to deliver reliable and efficient IT services that support Sims' global business operations. This position plays a key leadership role in advancing ITSM capabilities through the effective use of Ivanti Service Hub, AI-enabled support solutions, self-service capabilities, and operational metrics.---.
NewHelp Desk Support Specialist CareerscapeHelp Desk Support SpecialistChicago, ILRemote$60,000–$70,000 / yearFull timeThis is a great opportunity to bring your technical troubleshooting skills to an organization that measures success in community impact rather than just the bottom line, providing frontline IT support to staff across the country. Day to day, you will field a steady stream of tickets and calls covering hardware, software, network access, and account issues, always with a calm and service-first attitude.
Senior Director of Human Resources Information Systems Elgin Community CollegeSenior Director of Human Resources Information SystemsElgin, IL$99,295–$112,000 / yearJob Summary: Under the direction of the Managing Director of Enterprise Systems, Applications and Project Management, an employee in this classification leads the IT-HRIS department, overseeing software applications and systems supporting HR processes like Payroll, Benefits, Compensation, Employee Relations, Talent Acquisition, and Records Management. About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education.
Help Desk Technician Leeco Steel LLCHelp Desk TechnicianLisle, ILJob Summary: The Help Desk Technician serves as the first point of contact for IT support, assisting employees with hardware, software, and network-related issues. This role requires strong troubleshooting skills, excellent customer service, and the ability to work both independently and as part of a team.
Coordinator II - Information Systems **2 Vacancies** Proviso Township High Schools District 209Coordinator II - Information Systems **2 Vacancies**proviso township, ILEssential Functions: Provides frontline daily technical support for computers, laptops, tablets, printers, classroom technology, and instructional devices to ensure minimal disruption to teaching and learning. Assists staff and students with technology use, including troubleshooting login issues, application errors, device malfunctions, classroom tech setup, and general user questions.
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIChicago, IL$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianChicago, IL$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
NewCoordinator II - Information Systems Proviso Township High Schools District 209Coordinator II - Information Systemsproviso township, ILCoordinator II - Information Systems JobID: 10086 Position Type: TechnologyDate Posted: 8/31/2026Location: Proviso Township High SchoolsDate Available: Upon Approval Closing Date: 09/04/2026 Additional Information: Show/HidePOSITION TITLE: Coordinator II Information SystemsREPORTS TO: Director of TechnologyCATEGORY: Special Payroll/12 Months/IMRFFLSA: ExemptSALARY: Regionally Competitive Summary: Provides daily technical support to staff and students across district buildings. Essential Functions:Provides frontline daily technical support for computers, laptops, tablets, printers, classroom technology, and instructional devices to ensure minimal disruption to teaching and learning.
Service Desk Manager Green Thumb Industries IncService Desk ManagerChicago, ILRemote$100,000–$125,000 / yearThe Service Desk Manager will manage a team of Service Desk Analysts and IT support personnel, ensuring efficient resolution of technical issues, optimal user experience, and adherence to ITIL best practices for GTI staff across all locations, including retail, cultivation, office environments and the HQ office. This role will oversee IT support operations, ensuring high-quality service delivery and continuous improvement in IT service management.
Application Analyst - Revenue Systems Humboldt Park Health CareersApplication Analyst - Revenue SystemsChicago, IllinoisTimely communicates and documents progress, challenges and resolutions to peers, management, user management, and vendors using designated tracking systems for all activities including: projects, changes, incidents, requests, and training, especially on urgent or protracted activities. As a community based hospital, Humboldt Park Health reinvests back into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, health education and promote initiatives and outreach for the elderly.
Information Systems Security Manager Kranze Technology Solutions, IncInformation Systems Security ManagerDes Plaines, IL$100,000–$150,000 / yearThe Information System Security Manager (ISSM) is responsible for applying and documenting Information System (IS) security principles, practices, and procedures under the Risk Management Framework (RMF) to maintain compliance with applicable security regulations such as NIST, CNSSI, and NISPOM as well as governing the development and management of classified information systems. KTS is focused in the defense industry specializing in Infrared Countermeasures (IRCM) systems, digital interoperability and networking, and program support for the US Navy, US Marine Corps, and Special Operations Command.
Service Desk Analyst Daniels HealthService Desk AnalystChicago, IL$22–$26 / hourIn addition, you will play a key role in employee lifecycle support, including onboarding, offboarding, and equipment provisioning to ensure a seamless and positive user experience across a fast-growing organization. As the Service Desk Analyst, you will provide frontline technical support including documenting, troubleshooting, resolving, and prioritizing incoming help desk requests.
Help Desk Support/Technician Hornblower Group IncHelp Desk Support/TechnicianChicago, ILHornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems.
NewParalegal Children's Protections Project-School Based Help Desk National Immigrant Justice CenterParalegal Children's Protections Project-School Based Help DeskChicago, ILFull timeThe school-based help desk paralegal will coordinate with senior attorneys and project managers to provide immigration resources for community members centered around local public high schools. Job Summary: NIJC Paralegals provide general support through intake, research, case review, documentation preparation and other related tasks to assist general operations and the work of staff and pro bono attorneys.
HelpDesk Analyst Clarity Partners LLCHelpDesk AnalystChicago, IL$50,000–$60,000 / yearIn this position, you will serve as a first point of contact for end users, resolving and escalating issues reported by phone, walk-in, voicemail, fax, and email, while helping maintain Help Desk documentation and procedures. Answer, log, and track incoming issues and requests received by phone, walk-in, voicemail, fax, and email.
Help Desk Specialist TuskerHelp Desk SpecialistDowners Grove, IllinoisThe Help Desk Specialist must have the ability to handle difficult situations, at the same time meeting the communication needs of customers and co-workers with courtesy and efficiency. We seek team members from all backgrounds to join our organization, and we encourage our employees to bring their authentic, unique, and best selves to work.
Business Systems Support Analyst (Onsite) Renishaw PlcBusiness Systems Support Analyst (Onsite)West Dundee, IL$65,000–$75,000 / yearThe main responsibility of the Business Systems Support Analyst is providing technical support for employees across desktop computers, laptops, mobile devices, software applications, and network services. This role is responsible for troubleshooting IT issues, managing user accounts and access, supporting Microsoft 365, and assisting with technology projects.
Voice Support Help Desk/Queue Manager Global Channel ManagementVoice Support Help Desk/Queue ManagerChicago, IllinoisAnswer Voice Services Help Desk phone hotline as well as enter Service Now Requests and Incident tickets submitted by phone, email or online portal. Trouble shoot any issues that come from users (phone lines, rightfax, cannot log in to finesse, voicemail).
Quality Trainer - Help Desk MaximusQuality Trainer - Help DeskChicago, ILFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Research business requirements, system requirements, process documentation, design documentation, configuration matrices, and acceptance criteria to create test cases, detailed test steps, and expected results.