95 Results for

2nd Shift Customer Service Jobs in Somerville, MA

Jobs

New!

North Chelmsford, MA5 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

Braintree, MA8 days ago

$70,000–$78,000

Quality Management:Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM workPerform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance CenterEnsure Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trendsMaintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programsAccountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirementsEnsure Employee compliance with Safety and EPA regulations and requirements. Financial Management:Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfactionResponsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectivesResponsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targetsResponsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliationResponsible for the customer bill back process to include identification, review and approval of bill back opportunitiesResponsible for ensuring proper documentation and explanation/ reporting of re·billable activityEnsure data integrity in the Shop Management Online system.

New!

Cambridge, MAToday

$90,000–$106,000

Air Conditioning System, Air Conditioning System, Blueprints, Boilers, Build Automation, Building Automation Systems, Chilled Water Systems, Commercial HVAC Systems, Communication, Computerized Maintenance Management Systems (CMMS), Computer Literacy, Electrical Components, Energy Efficiency, Energy Management, Energy Management System (EMS), Energy Saving Programs, Hot Water Systems, HVAC Equipment, HVAC Installations, HVAC Maintenance, HVAC Systems, Interpersonal Communication, Maintenance Inspections, Maintenance Management Systems, Maintenance Operations {+ 10 more}. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

New!

Wilmington, MA1 day ago

As a Plant Operations Supervisor, you will be responsible for assisting the Plant Manager in managing total plant operations and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality and cost. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money.

New!

Andover, MA3 days ago

$22–$24

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

New!

Boston, MA3 days ago

$20–$21

New!

Boston, MAToday

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

New!

Woonsocket, RI3 days ago

$16.49–$16.49 Per Hour

Use equipment such as shrink-wrap machine, paper cutter, hole drill, bindery equipment, jogger, tape machine, stackers, electric stapler, scales, etc. Prior experience in print/copy center, mailroom, document imaging/scanning, or production/operations support.

Andover, MA10 days ago

$23–$25 Per Hour

Our client is seeking a detail-oriented and professional Customer Support Representative to support dental and orthodontic practices by handling customer inquiries, order intake, and communication regarding laboratory services. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

New!

Quincy, MA2 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

Lowell, MA30+ days ago

Conducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient’s family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.

Uxbridge, Massachusetts30+ days ago

OPEX is looking for individuals who enjoy and can thrive in a fast-paced environment that involves servicing & maintaining robotic technology based equipment. Position Summary: OPEX Corporation is currently looking for a full time onsite Field Service Technician to work in Warehouse Automation.

Boston, MA30+ days ago

Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, professional turf-care equipment, and ground support equipment. Its vehicles are found in environments ranging from golf courses to factories, airports to planned communities, and theme parks to hunting preserves.

Braintree, Massachusetts11 days ago

$23.50

We generate more than $1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management, parts-cleaning technology, and oil re-refining. We collect over 200 million gallons of used motor oil each year and we have the largest re-refinery capacity in North America allowing us to re-refine more than 150 million gallons each year.

Boxborough, MA30+ days ago

Full-time

Spanning a wide range of industries such as Medical, Lighting, Renewable Energy, HVACR, Appliances & Electronics, Hazardous Locations, Industrial Equipment, Life Safety & Security, IT & Telecom Equipment, Intertek's global network of laboratories employ world-class experts in their fields who deliver quality, accurate testing and certification that continually exceeds our clients' expectations and helps to clear a path for their product's success. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.

Boxborough, MA30+ days ago

Full-time

Newton, MA14 days ago

Each employee is eligible for a free individual membership to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more! Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends.

Pepperell, MA20 days ago

Under minimal supervision, operate, set up, and program CNC (computer numerical controlled) machinery to manufacture metallic and non-metallic parts. With seven facilities across the U.S. and China, we serve industries from hydraulics to aerospace, handling everything from just-in-time components to high-volume assemblies.

MANCHESTER, NH30+ days ago

The Shift Supervisor ensures that each visit exceeds guest expectations by delivering hot food fast while providing friendly service in clean surroundings. Daily Pay/Direct Deposit/Pay Card Options, Competitive Wages, Flexible Work Schedules, Benefits, No Experience Necessary, Opportunities for Advancement.

MALDEN, MA30+ days ago

$25.45–$41.35 Per Hour

Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Ensure shipments remain within required temperature ranges (using refrigerated units, insulated containers, or monitoring devices).

Chelmsford, MA30+ days ago

$21.25–$26.55 Per Hour

With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.

Cumberland, RI20 days ago

Ayer, MA30+ days ago

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance.

Manchester, NH30+ days ago

Full-time

Excellent communication skills with managers, employees and vendors while delivering status reports and performing maintenance and repair work, machinery installations or moves. Perform inspection of machine parts and castings utilizing various inspection techniques and equipment to assure functional performance according to drawing specifications.

Boston, MA30+ days ago

Manage project activities with the accountability for successful completion of all deliverables to the business and develop project plans, schedule, scope and objectives while using engineering methods (e.g., SIX Sigma and LEAN methods), employing technical design skills to re-design/design on new products and/or processes. + Frequently interacts with subordinate production supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company; often leads a cooperative effort among members of a project team.

Framingham, MA30+ days ago

Remote

This role focuses on resolving customer concerns, documenting interactions accurately, and supporting a positive brand experience in a fast-paced, high-volume environment. With over 4,500 stores across nine countries and multiple e-commerce platforms, the company is committed to operational excellence, inclusion, and responsible corporate citizenship.

New!

Please note: Actual location may vary., RI4 days ago

Remote

Contractor

This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.

Boston, MA24 days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

New!

Woonsocket, RI4 days ago

Remote

$20–$20

Roles and Responsibilities:This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs. This Customer Service Representative role is a call center position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources.

Hanover, MA16 days ago

$16–$18 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Stoughton, MA30+ days ago

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Boston, MA30+ days ago

The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.). Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.

Westwood, MA12 days ago

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authoriz...

Weymouth, MA11 days ago

1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

Lowell, MA9 days ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Danvers, MA30+ days ago

Including but not limited to entering quotes, entering orders, order checking, expediting, and other administrative tasks. Ability to multi-task and manage competing priorities in a faced paced, high-pressure and results oriented environment.

Boston, MA30+ days ago

We are The Hollister Group, the Boston area's leading women-owned staffing firm guiding candidates through the job search process and connecting top-tier talent with opportunities that meet the needs of our candidates and our clients. Our Administrative & HR Staffing team is currently looking to speak with candidates who would be interested in hybrid opportunities in Cambridge, MA with similar specifications to those below: Compensation: $18.00/hr-$20.00/hr*.

Abington, MA30+ days ago

Manage accounts and orders to meet customer needs and business requirements; communicate proactively (order acknowledgments, shipping details, delays). SchureMed (Schuerch Corporation) is a Boston-area medical device manufacturer serving hospitals and surgical teams worldwide.

Reading, MA16 days ago

$22–$27 Per Hour

Cooling Unlimited is looking for a dedicated and organized Customer Service Representative who excels at coordinating schedules, managing communications, and ensuring a smooth customer experience from start to finish! As a family-owned business, we take great pride in earning the trust of our customers across Middlesex County by expertly addressing their HVAC and plumbing needs and consistently delivering exceptional service.

Pembroke, Massachusetts10 days ago

$22–$24 Per Hour

We are seeking a client-facing customer service professional with patience, accountability, and a genuine passion for providing a quality customer service experience. Excellent interpersonal skills, communicates extensively via telephone and electronically with customers and co-workers.

Salem, New Hampshire28 days ago

$14–$24 Per Hour

This isn’t your typical desk job — it’s fast-paced, people-focused, and perfect for someone who loves connecting with others, multitasking, and being part of a fun, polished, and high-energy environment. Keep the shop looking fresh through daily side work, including dusting, sweeping, restocking product shelves, inventory support, and maintaining clean tools, dishes, and glassware.

Salem, New Hampshire30+ days ago

Remote

The Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs. We are expanding our team and seeking a Customer Service Representative who enjoys helping people, solving problems, and providing excellent service in a remote environment.

Littleton, MA11 days ago

Join our dynamic team as a Customer Service Representative, where your passion for delivering exceptional customer experiences will shine. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software.

Quincy, Massachusetts30+ days ago

$24–$28

Apply TodayIf you’re the person who keeps things organized, solves problems quickly, and takes pride in doing things right- we want to meet you. At Clancy Brothers Pest Control, you’ll play a key role in operations, customer experience, and team coordination—not just basic customer service.

Marlborough, MA30+ days ago

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

Boxborough, Massachusetts30+ days ago

$25–$30 Per Hour

If you’re ready to join a company that values your voice, supports your growth, and makes every day meaningful—apply today and become part of the Heritage Home Service team in Boxborough! Heritage Home Service has been serving New England families for over 35 years with trusted plumbing, heating, cooling, and electrical solutions.

Braintree, MA14 days ago

Determines appropriate delivery method based on customer’s need and schedules order fulfillment date by using company published lead times. 1-2 years prior experience in a customer service or call center environment required, with a demonstrated ability to handle high call volumes and deliver exceptional service.

Boston, MA30+ days ago

In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._. _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.

Braintree, MA30+ days ago

Provides back-up to Sales team as needed, assisting with processing customer orders, quotes, and maintenance of related files, according to established department policies and procedures. Provides timely and accurate information to customers about order status and product queries by phone or email and follow up with customers as required.

Braintree, MA30+ days ago

Provides back-up to Sales team as needed, assisting with processing customer orders, quotes, and maintenance of related files, according to established department policies and procedures. • Provides timely and accurate information to customers about order status and product queries by phone or email and follow up with customers as required.

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2nd Shift Customer Service Jobs in Somerville, MA

Jobs

Customer Service RepresentativeHajoca Corporation

Shift Supervisor - 2nd ShiftRyder System

HVAC Technician - 2nd Shift*US AMR-Jones Lang LaSalle Americas, Inc.

Operations Supervisor - 2nd ShiftCHEP

SAP Customer Service RepresentativeVaco LLC

Customer Service RepresentativeVaco LLC

Customer Service RepresentativeBeacon Hill Staffing Group

Print Shop Clerk – 2nd Shift {169003}A-Line Staffing Solutions LLC

Customer Service Representative- Andover, MANesco Resource

Office & Csr ManagerTrust 1 Services

Patient Service Representative - Part-Time, Every Other Weekend 2nd ShiftTufts Medicine

Field Service Technician (Warehouse Automation) - 2nd ShiftOpex Corporation

Service Technician (2nd Shift), BostonTextron

Forklift Operator/Guard Shack - 2nd shiftClean Harbors

EMC Engineer - 2nd ShiftIntertek Testing Services NA Inc

EMC Technical Specialist - 2nd ShiftIntertek Testing Services NA Inc

Member Relations Customer Service Representative - weekend shiftJCC Greater Boston

CNC Machinist III - 2nd ShiftPrince Industries LLC

Shift Supervisor - Hourly Position - 11550 - MANCHESTER - 2ND ST, NH (MANCHESTER, NH)Burger King

CDL Haz Mat Driver 2nd shiftUPS

Warehouse Associate - Loader/Unloader - 2nd ShiftCintas

Production Associate - Mat Roller - 2nd ShiftCintas

Customer Service Representative (CSR) Ayer MADomino's

Inspector - 2nd ShiftGXO Government Services, LLC

Senior Manager, Quality Engineering (2nd Shift)Edwards Lifesciences

Customer Service Rep - Customer Service - JuniorGTT

Coordinator III - Customer Service RepresentativeApidel Technologies

Spanish Bilingual Limited Service Customer Service RepresentativeMaximus

Customer Service Representative as 100% RemoteAmicis Global

Storage Customer Service Representative (Afternoons & Weekends)U-Haul

Call Center Customer Service RepresentativeKelly Services

Ambulatory Services Representative (Customer Service) & SIGN ON BONUSBoston Medical Center

Customer Service RepresentativeEversource

Customer Service Representative / Inbound Call CenterSouth Shore Health

Customer Service RepresentativeU-Haul

Customer Service RepresentativeConnexion Systems + Engineering

Call Center Customer Service RepresentativeThe Hollister Group, Inc.

Customer Service RepresentativeSchureMed

HVAC Customer Service RepresentativeCooling Unlimited, Inc.

Customer Service RepresentativeWaltham Pest Services

Sales Associate / Customer Service RepresentativeDrybar Shops

Customer Service Representative – Travel AgencyRemote Careers

Customer Service RepresentativeFranklin Professionals

Customer Service RepresentativeClancy Brothers Pest Control

Associate Customer Service RepresentativeTechDigital

Customer Service RepresentativeHeritage Home Service

Customer Service RepresentativeSymmons Industries

Associate Customer Service RepresentativeHighmark Health

Customer Service Representative (Braintree, MA)Consolidated Precision Products

Customer Service RepresentativeConsolidated Precision Products

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