New["Assistant Guest Service Manager","Assistant Guest Service Manager"] Stonebridge Companies["Assistant Guest Service Manager","Assistant Guest Service Manager"]New YorkThe Assistant Guest Service Manager supports the Front Office team by overseeing daily operations, ensuring a seamless guest experience, and resolving guest concerns. Maintain regular communication with the Guest Service Manager regarding operational updates and any guest service challenges.
New["Front Desk Agent","Front Desk Agent"] Hyatt Hotels["Front Desk Agent","Front Desk Agent"]NewarkWe are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. Check guests in and out by confirming reservations, assigning rooms, and issuing keys.
Guest Service Agent Resorts World NYCGuest Service AgentJamaica, New YorkProvide gracious and efficient telephone service as it relates to general PBX services.⯠Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity deliver) immediately, and follow-up with relative departments after completion.
New["Front Desk Agent","Front Desk Agent"] Island Hospitality["Front Desk Agent","Front Desk Agent"]Harrison$15–$17 / hourIsland Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors.
New["Front Desk Agent","Front Desk Agent"] Mehr Consultancy["Front Desk Agent","Front Desk Agent"]NewarkWe are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. Check guests in and out by confirming reservations, assigning rooms, and issuing keys.
Guest Experience Agent (Overnight) Accor SAGuest Experience Agent (Overnight)New York, NYMaintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel.
Guest Service Representative Courtyard By MarriottGuest Service RepresentativeSomerset, New JerseyAt Courtyard Somerset, our front desk teams help bring living hospitality to life every day through genuine service, professionalism, and creating memorable guest experiences from the moment guests walk through the door. The day often begins with a shift handoff and team check-in: Reviewing arrivals, departures, VIP guests, special requests, and preparing for a successful day at the hotel.
Guest Relations Agent Rosewood Hotels and Resorts LLCGuest Relations AgentNY$26.10–$29 / hourAdhere to all cashiering procedures: Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges, Make change for guests, Cash guests' personal checks/travelers checks, Post charges, Run closing reports, Count and secure bank, Complete designated cashier reports, Balance receipts, Drop receipts. Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
New["Agent-At Your Service-Substitute","Agent-At Your Service-Substitute"] Marriott["Agent-At Your Service-Substitute","Agent-At Your Service-Substitute"]Brooklyn$32.28–$43.04 / hourLog all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
Guest Experience Agent Accor SAGuest Experience AgentNew York, NYMaintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel.
NewFront Desk Agent Hyatt Hotels CorpFront Desk AgentJersey City, NJRole Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. Share Front Desk Agent on LinkedIn Tweet Front Desk Agent Share Front Desk Agent on Facebook Share Front Desk Agent via Email.
NewOpen Call - FSD Guest Relations Agent Hyatt Hotels CorpOpen Call - FSD Guest Relations AgentNew York, NYShare Open Call - FSD Guest Relations Agent on LinkedIn Tweet Open Call - FSD Guest Relations Agent Share Open Call - FSD Guest Relations Agent on Facebook Share Open Call - FSD Guest Relations Agent via Email. Document, organize, and store all lost and found items given to Guest Relations; document guest inquiries for lost items and coordinate the return of lost items to guests per hotel procedures.
NewOpen Call Guest Relations Agent (Security) Hyatt Hotels CorpOpen Call Guest Relations Agent (Security)New York, NYShare Open Call Guest Relations Agent (Security) on LinkedIn Tweet Open Call Guest Relations Agent (Security) Share Open Call Guest Relations Agent (Security) on Facebook Share Open Call Guest Relations Agent (Security) via Email. Document, organize, and store all lost and found items given to Guest Relations; document guest inquiries for lost items and coordinate the return of lost items to guests per hotel procedures.
Front Desk Agent The Roslyn, Tapestry Collection by HiltonFront Desk AgentRoslyn, NYYou will make sure our front-desk staff, including Receptionists and Concierges, offer stellar customer service and provide memorable hospitality experiences for our guests. Front Desk Agent responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities.
Front Desk Agent Hotel - Soho House New York Soho House UK LtdFront Desk Agent Hotel - Soho House New YorkNew York, NYPrimary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property. Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience.
Front Desk Agent (Hotel) - Soho House New York Soho House & Co.Front Desk Agent (Hotel) - Soho House New YorkNew York, NYPrimary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property. Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience.
New["Front Desk Agent | Norwalk Residence Inn","Front Desk Agent | Norwalk Residence Inn"] Shaner Hotel Group["Front Desk Agent | Norwalk Residence Inn","Front Desk Agent | Norwalk Residence Inn"]NorwalkBeyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support . Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Temporary Palm Court Guest Experience Agent Accor SATemporary Palm Court Guest Experience AgentNew York, NYThe Palm Court Guest Experience Agent's primary responsibility is to improve the guests' experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests.
Palm Court Guest Experience Agent Accor SAPalm Court Guest Experience AgentNew York, NYThe Palm Court Guest Experience Agent's primary responsibility is to improve the guests' experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests.
Front Desk Agent Embassy Suites by Hilton - Berkeley HeightsFront Desk AgentBerkeley Heights, New Jersey$19–$19.50 / hourFull timeA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.