Senior Financial Analyst, Amazon Customer Service Finance Amazon.com IncSenior Financial Analyst, Amazon Customer Service FinanceSeattle, WAThis transformation requires making step changes in how we serve customers, thinking differently about legacy approaches that no longer serve us, running fast with a sense of urgency, and intensifying focus on critical topics that will deliver the most material improvements to customer experience. Amazon Customer Service serves as the steward of Customer Obsession across Amazon, with a mission to be unrelenting customer advocates by providing automated and human support while using customer signals to eliminate upstream defects.
Geoscience Sales And Customer Service Professional All Things HRGeoscience Sales And Customer Service ProfessionalMukilteo, WA$82,500–$115,000 / yearOur unique expertise enables the company to rapidly develop and commercialize technologically advanced NMR instruments, and to leverage our portfolio of hardware and software technologies across a growing line of products. Responsibilities include supporting customer engagements, preparing quotations, delivering product training, and contributing to sales and technical support activities, including fieldwork at customer location.
Senior Product Manager Technical, Amazon Customer Service Amazon.com IncSenior Product Manager Technical, Amazon Customer ServiceSeattle, WAYou will be identifying and prioritizing features required to scale CS global call center management products on a cloud-based infrastructure, allowing customers to have their needs better understood and engage with CS without language barriers. Our tens of thousands of Customer Service Associates (CSAs) around the globe provide world-class support to customers 24 hours a day, 7 days a week, and in over 22 languages.
Customer Service Expert - Remote YO AI LabsCustomer Service Expert - RemoteSeattle, WARemotemicro1 is engaging Customer Service Experts to handle phone-based customer support tasks for US-based businesses. Schedule: 4 × 5-hour shifts/week, up to 20 hours/week.
Customer Service Team (Multiple Positions) (Intermittent) University of WashingtonCustomer Service Team (Multiple Positions) (Intermittent)Seattle, WashingtonSpecific job duties include but are not limited to: greeting guests, ushering guests to their seats, resolving guest complaints, collecting lost and found items, assisting with lost children/parents, identifying prohibited items, scanning tickets, and providing assistance whenever necessary. The Usher on Football Game Days is a temporary, part-time position for the Husky Football Stadium Customer Service Team, which requires availability for seven Husky Football Games in the fall .
Remote Travel Customer Representative AlmaaventureraRemote Travel Customer RepresentativeSeattle, WashingtonRemoteIn this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.
Customer Service Monitor Tech Global Channel ManagementCustomer Service Monitor TechEverett, WashingtonCustomer Service Monitor Tech requires: Technical aptitude with PC, able to help login and navigate through a variety of software applications, including Microsoft Excel. Customer Service Monitor Tech duties: Assist instructors in classes, hand out papers, help students with computers and, safety in the lab hire.
Principal Technical Program Manager, Amazon Customer Service Amazon.com IncPrincipal Technical Program Manager, Amazon Customer ServiceSeattle, WAThe organization owns the end-to-end CS experience strategy spanning all customer use cases, manages the unified intake point for new program launches requiring CS support, and owns the content strategy to empower both self-service and associate experiences with accurate, comprehensive knowledge. Service Design also builds critical technical products including a scalable policy management system and surprise-and-delight customer engagement experiences, while leading the technical program management function that assesses initiative complexity and routes work across CS teams.
Sr. UX Conversation Designer, Amazon Customer Service Amazon.com IncSr. UX Conversation Designer, Amazon Customer ServiceSeattle, WAWe own the voice, tone, and conversational experience of numerous Amazon customer-facing and associate-facing products, from the conversational AI bots that assist customers with their orders, to the app and web interfaces our Amazon associates use to solve customer issues. Every day will be different, but you"ll work with UX research, design, product, and tech partners on long-term initiatives, short term features, and the occasional quick turnaround project to improve chatbot workflows and user interfaces, all informed by quantitative or qualitative data.
Customer Relations Representative - State Farm Agent Team Member Chuck McFarlandCustomer Relations Representative - State Farm Agent Team MemberShoreline, Washington$80,000–$94,000 / yearResponsive recruiter Replies within 24 hours About our AgencyFor 17 years, our agency has built a culture of excellence, teamwork, and genuine customer care. Compensation: $80,000.00 - $94,000.00 per year My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Customer Service Manager - State Farm Agent Team Member Jeff Sand - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberKirkland, WAFull timeAs a Customer Service Manager with the Jeff Sand State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
100% Remote – Entry Level Customer Sales Representative AO Globe Life100% Remote – Entry Level Customer Sales RepresentativeBellevue, WashingtonRemoteOur organization focuses on mentorship, training, and professional development, creating an environment where individuals can grow their careers while helping serve clients remotely. AO Globe Life works with individuals and families across North America to help them explore insurance coverage options designed to provide financial protection.
Travel customer representative Getaway Travel AgencyTravel customer representativeColumbia, WashingtonRemoteAs a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Customer Representative InspiredCustomer RepresentativeBellevue, WashingtonRemoteAs a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Customer Representative Agent Getaway Travel AgencyCustomer Representative AgentSeattle, WashingtonRemoteAs a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Business Intelligence Engineer, Amazon Customer Service Amazon.com IncBusiness Intelligence Engineer, Amazon Customer ServiceSeattle, WAOur BIEs sit at the intersection of data engineering, analytics, and product: we build the data infrastructure, metrics frameworks, and decision-support surfaces that CS leadership relies on to evaluate performance, shape OP planning, and drive customer-facing product improvements. Customer Experience Products (CXP) is part of Amazon"s Customer Service (CS) organization, focused on measuring and improving every customer service interaction across chat, voice, bots, and digital self-service.
Senior Manager, Operational Excellence, Amazon Customer Service Amazon.com IncSenior Manager, Operational Excellence, Amazon Customer ServiceSeattle, WAIn this role, your team will own highly strategic and critical business operations products and processes end-to-end and help ensure alignment across a set of senior stakeholders, including the head of CS. The Organizational Enablement team within Amazon Customer Service is an organization made up of a diverse suite of functions dedicated to ensuring our Customer Service team runs smoothly and delivers for customers.
Customer Service Assistant Instep SeattleCustomer Service AssistantKirkland, WAYou will oversee and monitor the activities of all client sales projects, ensuring ongoing communication with management teams, clients, customers, and other Customer Service Assistants in order to address and resolve any problems or obstacles that could interfere with the timely completion of scheduled appointments. The Entry Level Customer Service Assistant will charge of leading daily operations, assisting with planning and coordinating the territory sales and marketing with lead generation, scheduling, confirming, and actual closing of sales appointments with our prospective new clients.
Sr. Economist, Amazon Customer Service Amazon.com IncSr. Economist, Amazon Customer ServiceSeattle, WAThe ideal candidate will work with engineers and applied scientists to design models that leverage large scale and unstructured data, design scalable agents for non-tech CS partners to understand the impact of their actions, and propose mechanism designs to robustly match customers to our services. Work with teammates to apply economic methods to business problems, e.g., identify the appropriate research question and identification strategy, write code to estimate heterogeneous treatment effects or conduct experiment analysis, write and present a document with findings to business leaders.
Director, Data Science, Amazon Customer Service Network Solutions Amazon.com IncDirector, Data Science, Amazon Customer Service Network SolutionsSeattle, WAThe ideal candidate brings deep cross-disciplinary experience in data science, measurement, and operations - a track record of building and leading data and insights organizations from 0-to-1, the scientific depth to drive novel measurement frameworks, and the rare ability to blend quantitative rigor with an understanding of human systems - developing the right logic to drive decision-making at scale. Build and lead the Network Solutions data and analytics organization: provide unified leadership across business intelligence engineering, data engineering, analytics, and reporting; recruit, grow, and retain a team spanning measurement scientists, data engineers, and analysts, building the function from 0-to-1.