Utilities Transmission & Distribution, Field Service Consultant or Manager Accenture PlcUtilities Transmission & Distribution, Field Service Consultant or ManagerArlington, VAWe work with C-suite executives, leaders and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Within Accentures Utilities Practice, We use our deep industry expertise in digital customer engagement and operations, connected energy services and customer platforms to help retail energy and utility providers with cost effectiveness, revenue assurance/extension and customer satisfaction and loyalty.
Service Manager Commercial Roofing Flynn CompaniesService Manager Commercial RoofingHanover, MD$90,000–$120,000 / yearFlynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building's outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. This key position will act as Division Manager for the Branch Service Department with new and existing clients (related to Roofing Repairs and Maintenance with Commercial Buildings).
Lead Software Engineer-AI Foundation Services JPMorgan Chase & CoLead Software Engineer-AI Foundation ServicesMcLean, VAAs a Lead Software Engineer at JPMorganChase within the AIML Data Platforms - Chief Data and Analytics team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Creates and maintains reusable engineering assets such as reference implementations, runbooks, test harnesses, baseline configurations, and onboarding guides to accelerate adoption across teams.
Sr. Client Partner Public Sector Slalom IncSr. Client Partner Public SectorWashington, DC$10–$15 / hourFrom strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. Slalom's Central team is seeking a Senior Client Partner - Public Sector to drive results by building a well-managed, profitable, and growing book of business and technology delivery opportunities.
Senior Executive, Delivery Operations Cloud Managed Services Johnson Technology Systems IncSenior Executive, Delivery Operations Cloud Managed ServicesReston, VARemoteThe position requires deep expertise in SAP platforms and cloud technologies, along with the leadership capability to direct diverse cross-functional teams, manage third-party vendors, and operate effectively in high-pressure environments with stringent SLAs and critical deadlines. Success in this role will be measured through consistent SLA and KPI attainment, service stability, customer satisfaction, operational efficiency, effective escalation management, strong team leadership, and disciplined execution across managed SAP cloud services environments.
Supply Chain Customer Service Rep Johns Hopkins HospitalSupply Chain Customer Service RepBaltimore, MDPOSITION SUMMARY: The Supply Chain Customer Service Representative reports directly to the Manager, Supply Chain Business Operations, and is a key member of a team who will provide exceptional customer service to clinical and non-clinical customers throughout the enterprise. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Field Services Adex CorporationField ServicesReston, VAThe ideal candidate expects and maintains high-quality execution from the themselves and the team across fiber installations, migrations, remediation, break/fix, and remote hands services, utilizing their strong hands on technical expertise. Conduct and/or supervise optical testing and troubleshooting using tools such as optical power meters, stabilized light sources, VFLs, OTDRs, and test sets.
Senior Client Account Specialist Cleary Gottlieb Steen & Hamilton LLPSenior Client Account SpecialistWashington, DC$105,000–$115,000 / yearThis position will (i) collaborate closely with partners and practice group leaders along with other Finance teams including client reporting, and revenue operations teams, (ii) ensure timeliness and accuracy of bills as well as securing prompt payment, (iii) ensure compliance with client outside counsel guidelines, rates in-line with client agreements before billing, and other client considerations (iv) respond effectively and accurately to partner or client requests. Update key finance reports (e.g., projection amounts, clear and concise billing or AR comments) daily, to ensure timely and quality reporting for Senior Management.• Successful handling of more complex billing and ensuring timely and accurate billing and collections process.• Follow-up with partners and escalate any billing or collection issues or delays.•
Asset Manager Service Desk - Washington DC ERP InternationalAsset Manager Service Desk - Washington DCDC$70,000–$85,000 / yearLead Asset Management support; perform structured asset management audits/reports/coordinate any needed ServiceNow/MDM InTune activities and asset support tickets Asset Inventory Management: Lead the development and maintenance of an accurate inventory of all hardware and software assets within the agency, utilizing the ServiceNow HAM and SAM modules. Overview: ERP International, LLC ( www.erpinternational.com ) is currently seeking a Full Time experienced in dedicated asset management as the Asset Manager to support our Service Desk on a large government technical support program.
NewCustomer Service Specialist US Department of Health and Human ServicesCustomer Service SpecialistWashington, DC$52,727–$91,815 / yearForeign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. To be creditable, specialized experience must have been equivalent to at least the GS-09 grade level in the Federal service performing ALL of the following: Providing comprehensive payroll and customer service support by researching, analyzing, and resolving employee inquiries related to payroll, leave, personnel actions, and timekeeping using the Defense Civilian Payroll System (DCPS).
Customer Experience & Service Transformation Management Advisory Consultant Accenture PlcCustomer Experience & Service Transformation Management Advisory ConsultantArlington, VAYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
Facilities Assistant - Downtown Day Services Center (DDSC) BIDFacilities Assistant - Downtown Day Services Center (DDSC)WashingtonThe role includes but is not limited to: researching and preparing different statistical reports, coordinating projects across departments, and ensuring responsiveness to key partners, in addition to supporting all facilities activities, including maintaining the cleanliness of the center during work hours. At least 5 years of related experience working in Human Services working with one or more of the following: individuals experiencing homelessness, mental health related issues, substance abuse, domestic violence, HIV/AIDS related issues, and with those living in poverty preferred.
Client Relationship Officer WesBanco IncClient Relationship OfficerBowie, MD$60,000–$70,000 / yearWesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. Assists the Commercial Banker in supporting the commercial loan closing process including communicating with Commercial Closing Officer, and coordinating activities of outside service providers including attorneys, accountants, insurance providers and government agencies.
Manager, Client Development - IP Litigation (Tech & Life Sciences Sectors) Goodwin Procter LLPManager, Client Development - IP Litigation (Tech & Life Sciences Sectors)Washington DC, DC$120,000–$145,000 / yearThis role partners closely with practice and industry leadership to drive high-value pursuits, shape go-to-market initiatives, and strengthen client relationships, while ensuring alignment across Client Development and Client Value functions. Oversee and drive high-value pitches and RFP responses, coordinating across the Client Development team and with the Client Value team to develop competitive fee proposals, alternative fee arrangements, and differentiated value propositions.
Behavioral Health Services Coordinator/CMA GREATER BADEN MEDICAL SERVICE INCBehavioral Health Services Coordinator/CMABrandywine, MDJob Summary: Under the direct supervision of the Center Manager, the Behavioral Health Services Coordinator/Medical Assistant will perform bi-lingual administrative support to patients in regards to daily answering incoming patient calls, determining patient eligibility, scheduling appointments, informing patients of payments due/balances and processing patient payments, coordination of behavioral health services with Behavioral Health Providers and other team members in order to perform the assigned work in fulfillment of GBMS's Mission. Schedule Behavioral Health patients for visits related to preventive medical care and focused on HEDIS measures and schedule medical patients for behavioral health services to reduce barriers to care.
NewEmergency Services Senior Therapist - Court Coordinator City of AlexandriaEmergency Services Senior Therapist - Court CoordinatorAlexandria, VA$92,292.72–$114,648.04 / yearAre you currently licensed in Virginia as an LCSW, LPC, LSATP, or Clinical Psychologist OR are license eligible (has completed all required education and supervision as required by applicable board) as a Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Substance Abuse Treatment Practitioner (LSATP), or Clinical Psychologist in the Commonwealth of Virginia at the time of appointment; if license eligible, the employee must obtain Virginia license at the first available opportunity, but no later than one year after appointment. Licensed in Virginia as an LCSW, LPC, LSATP, or Clinical Psychologist OR is license eligible (has completed all required education and supervision as required by applicable board) as a Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Substance Abuse Treatment Practitioner (LSATP), or Clinical Psychologist in the Commonwealth of Virginia at the time of appointment; if license eligible, the employee must obtain Virginia license at the first available opportunity, but no later than one year after appointment.
NewField Service Engineer ProteQField Service EngineerHerndon, VAFull timeDesired QualificationsFamiliarity with uncrewed maritime systems and associated support equipment, including Uncrewed Underwater Vehicles (UUVs), Remotely Operated Vehicles (ROVs), and Launch and Recovery Systems (LARS).Experience supporting U.S. Department of Defense (DoD) and U.S. Navy (USN) afloat operations, expeditionary logistics, and transportation activities. ResponsibilitiesAs a valued team member, your role will encompass the following essential tasks:Identify customer requirements and assist in developing logistics support strategies, including cost, manpower, resources, schedules, facilities, materials, and services necessary to execute customer programs.
NewService Project Manager Freestate Electrical Service CoService Project ManagerLaurel, MDThis role requires extensive experience in a union electrical contracting environment, with the ability to effectively manage IBEW labor, coordinate manpower, administer service contracts, and deliver projects safely, on schedule, and within budget. The Electrical Service Project Manager is responsible for the overall planning, estimating, execution, financial management, and successful completion of commercial and industrial electrical service projects.
Customer Service - IT Vendor Services Woodside Staffing SolutionsCustomer Service - IT Vendor ServicesWashington, DCOur client is looking for a Customer Service Representative / Coordinator for the Network Operations Center to lead the coordination of site visits for technology vendors performing services such as internet installations, structured cabling, and site surveys. To support this effort, we are seeking four (4) qualified Customer Service Representatives (CSRs) with strong organizational abilities and excellent customer service skills to assist in the coordination and execution of these activities.
Client Success Manager Orion SolutionsClient Success ManagerReston, VAServes as a client advocate during service-related issues, working internally with the service and technical teams to resolve issues, communicate outcomes to the client, and help prevent recurrence through proactive improvement and problem management. Stays informed on relevant market trends, industry developments, competitive landscape, and evolving client needs to proactively guide clients toward best practices and long-term success.