IT Operations Manager Ohio Business MachinesIT Operations ManagerCleveland, OH$75,000–$85,000 / yearThis role ensures that service desk operations, technicians, engineers, cabling resources, and operational processes are aligned, efficient, and delivering a high-quality client experience across all supported regions, with primary focus on Cleveland, Columbus, and Cincinnati. Maintain operational oversight of the teams supporting core technologies and services, including Microsoft 365, endpoint management and security, network infrastructure, backup and disaster recovery, field services, and low-voltage cabling.
Senior Manager, Corporate IT DripsSenior Manager, Corporate ITCleveland, OHRemoteThis is a hands-on leadership role: you'll manage a team of IT professionals, lead corporate IT operations and internal technology services across identity, endpoints, corporate SaaS, ITSM, device lifecycle, vendors, documentation, and operational automation, and act as the connective tissue between IT, InfoSec, and the rest of the company. Own and drive ticket deflection and AI automation: expand self-service, AI-assisted support (including our internal AI help desk agent), and workflow automation to reduce ticket volume and speed up resolution, and use those gains to hold the team's size steady while supporting a growing employee base as Drips scales.
Senior Manager, Corporate IT (Remote) DripsSenior Manager, Corporate IT (Remote)Cleveland, OHRemoteThis is a hands-on leadership role: you'll manage a team of IT professionals, lead corporate IT operations and internal technology services across identity, endpoints, corporate SaaS, ITSM, device lifecycle, vendors, documentation, and operational automation, and act as the connective tissue between IT, InfoSec, and the rest of the company. Own and drive ticket deflection and AI automation: expand self-service, AI-assisted support (including our internal AI help desk agent), and workflow automation to reduce ticket volume and speed up resolution, and use those gains to hold the team's size steady while supporting a growing employee base as Drips scales.
IT Director Judge GroupIT DirectorTwinsburg, OH$170,000–$200,000 / yearThis role is ideal for a hands‑on IT leader who has led ERP implementations (SAP strongly preferred), managed mid‑sized teams, and enjoys wearing multiple hats in a process‑driven, continuous‑improvement culture. This is a newly created, high‑impact leadership role with ownership of IT operations today and responsibility for guiding a large‑scale ERP consolidation and modernization initiative.
IT Systems Administrator Abeona Therapeutics IncIT Systems AdministratorCleveland, OH$77,000–$82,500 / yearAbeona's portfolio includes adeno-associated virus (AAV)-based gene therapies for ophthalmic diseases with unmet medical needs, and their novel AAV capsids aim to improve treatment outcomes for various debilitating conditions. Notably, Abeona's ZEVASKYN (prademagene zamikeracel) is the first autologous cell-based gene therapy treating wounds in adults and pediatric patients with recessive dystrophic epidermolysis bullosa (RDEB).
IT Manager Revel StaffingIT ManagerCleveland, OhioA growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support. This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled tools.
IT Systems Administrator Truth For LifeIT Systems AdministratorChagrin Falls, OHKey responsibilities include administering and maintaining on-premises and/or cloud-based servers, designing and supporting system architectures, and ensuring high availability, performance, and reliability of core services. You will play a lead role in strengthening the organization’s security posture by maintaining PCI compliance and advancing security best practices, including responding to security incidents and supporting security awareness initiatives.
IT Systems Administrator The CentersIT Systems AdministratorCleveland, OHThis role offers a genuine opportunity to contribute meaningfully, expand your skill set, and work across a wide range of modern technologies - including Microsoft Azure, Microsoft 365, virtualization, firewalls, and multi-layered networking environments. Technical Skills: Hands-on experience supporting Microsoft 365, Azure, Active Directory, Group Policy, servers, workstations, firewalls, and wired/wireless networks.
IT Support Technician LAKE ERIE COLLEGEIT Support TechnicianPainesville, OHPREFERRED QUALIFICATIONS & KEY COMPETENCIES: Possesses ability to: deliver technical customer support over the phone or in person; identify, troubleshoot and resolve a wide range of level one technical computer-related problems. Possesses knowledge of: desktop operating systems, various software applications and basic hardware forthe PC; principles and theories of network systems and management; Internet technologies and products.
IT Support Specialist CSM Companies IncIT Support SpecialistRichfield, OHMaintain helpdesk and Project Management records of daily communication transactions, problems and remedial actions taken or installation activities. Escalate major hardware or software problems or defective products to tier 2 support (technicians or Help Desk Manager) or tier 3 (vendors) for service.
IT Help Desk Specialist United States CourtsIT Help Desk SpecialistCleveland, OH$46,675–$75,863 / yearLocation Cleveland, OH Opening and Closing Dates 09/04/2026 - Open Until Filled Appointment Type Permanent Classification Level/Grade CL 24 - CL 25 Salary $46,675 - $75,863 Link to Court Careers Information https://www.ohnd.uscourts.gov/careers The IT Help Desk Technician provides help desk support for end users and technical support in installing and configuring computer and software programs.
Senior Manager Corporate IT Drips Holdings LLCSenior Manager Corporate ITCleveland, OHRemoteThis is a hands-on leadership role: you'll manage a team of IT professionals, lead corporate IT operations and internal technology services across identity, endpoints, corporate SaaS, ITSM, device lifecycle, vendors, documentation, and operational automation, and act as the connective tissue between IT, InfoSec, and the rest of the company. Own and drive ticket deflection and AI automation: expand self-service, AI-assisted support (including our internal AI help desk agent), and workflow automation to reduce ticket volume and speed up resolution, and use those gains to hold the team's size steady while supporting a growing employee base as Drips scales.
NewManagement and Program Analyst Project Manager Temp NTE 1 year MBE up to 5 years MBMP Department of the Treasury, USManagement and Program Analyst Project Manager Temp NTE 1 year MBE up to 5 years MBMPIndependence, OH$125,776–$197,200 / yearYou must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. If applying for a higher grade and you met time-in-grade (TIG) at another agency, it is recommended that you provide an SF-50(s) (Notification of Personnel Action) (or equivalent) which demonstrates you meet the 52-week TIG requirement (e.g., Promotion with an effective date more than one (1) year old, Within-Grade-Increase at the highest grade held).
Operations Research Analyst Department of the Treasury, USOperations Research AnalystCleveland, OH$125,776–$197,200 / yearsimulation), regression models, econometric projections or workload forecasting models; Experience developing, validating, and applying machine learning models using Python or similar programming languages and analytical tools to support operations research, predictive analytics, workload forecasting, anomaly detection, resource optimization, and decision support; Experience integrating artificial intelligence (AI) technologies into operational research or business processes, including evaluating, developing, or implementing AI-enabled analytical solutions to improve organizational performance and decision-making; Experience with emerging AI technologies and products, such as agentic AI systems, large language models (LLMs), or intelligent automation, to enhance analytical capabilities, optimize workflows, or support complex operational decision-making. The following are illustrative of acceptable courses: optimization; mathematical modeling; queueing theory; engineering; physics (except descriptive or survey courses); econometrics; psychometrics; biometrics; experimental psychology; physical chemistry; industrial process analysis; managerial economics; computer science; measurement for management; mathematical models in social phenomena; and courses that involved application of operations research techniques and methodologies to problems of management, marketing, systems design, and other specialized fields; or other comparable quantitative analysis courses for which college-level mathematics or statistics is a prerequisite.
Director of Systems Administration Ohio Department of EducationDirector of Systems AdministrationCleveland, OHABOUT THE ROLE: The Director of Systems Administration maintains and optimizes Breakthrough Public Schools' core technology platforms, focusing on administrative systems for our academic infrastructure, including our student information system (PowerSchool). WORK ENVIRONMENT AND PHYSICAL DEMANDS: Performs work in an office setting with moderate levels of noise, sitting for long periods, repetitive motion using computers and phones, and exposure to fluorescent lighting.
Service Desk Technician, Level 1 (Cleveland Harbor Light) The Salvation Army USAService Desk Technician, Level 1 (Cleveland Harbor Light)Cleveland, OHResponsibilities include incident and request management aligned with ITIL best practices, advanced troubleshooting, root cause analysis, identity and access management support, asset lifecycle coordination, endpoint security support, project participation, and collaboration with other IT functions to ensure quality service delivery. 3. Process approved service requests including account provisioning, password resets, access management requests, software installations, mobile device support, website access requests, and authorized user configuration changes under ITIL Request Fulfillment procedures.
Service Desk Technician Level 1 (Cleveland, OH) The Salvation Army USAService Desk Technician Level 1 (Cleveland, OH)Cleveland, OHResponsibilities include incident and request management aligned with ITIL best practices, advanced troubleshooting, root cause analysis, identity and access management support, asset lifecycle coordination, endpoint security support, project participation, and collaboration with other IT functions to ensure quality service delivery. Associate''s Degree in Information Technology, Computer Science, Information Systems, or equivalent combination of education, certifications, and relevant experience.• Minimum three (3) years of experience providing technical support in a Help Desk, Service Desk, Desktop Support, MSP, or similar enterprise IT environment.•
Service Desk Technician, Level 1 (Cleveland Harbor Light) The Salvation Army Eastern TerritoryService Desk Technician, Level 1 (Cleveland Harbor Light)Cleveland, OhioFull timeResponsibilities include incident and request management aligned with ITIL best practices, advanced troubleshooting, root cause analysis, identity and access management support, asset lifecycle coordination, endpoint security support, project participation, and collaboration with other IT functions to ensure quality service delivery. We are the largest non-governmental provider of social services in America and every year, we help over 30 million Americans overcome poverty, homelessness, addiction, economic hardships, loneliness, and exploitation through a wide range of programs and services.
Service Desk Technician - Level 1 (Cleveland, OH) The Salvation Army Eastern TerritoryService Desk Technician - Level 1 (Cleveland, OH)Cleveland, OhioFull timeWe are the largest non-governmental provider of social services in America and every year, we help over 30 million Americans overcome poverty, homelessness, addiction, economic hardships, loneliness, and exploitation through a wide range of programs and services. Reporting to the Service Desk Supervisor, the IT Service Desk Technician is responsible for providing technical assistance and support to end-users and systems (hardware and software), resolving IT issues, and ensuring the smooth operation of The Salvation Army's technology environment.
Senior Project Support / Federal Travel Help Desk Specialist - NASA Glenn Research Center ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - NASA Glenn Research CenterCleveland, OHRemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.