Manager, Enterprise Service Desk XTIUMManager, Enterprise Service DeskFloridaWe are striving to be more than just a high-performing service desk, but relentlessly seeking to deliver a premium, customer-centric service offering unlike any other, resulting in seamless issue resolution, hospitality focused customer experience, and customers who evangelize the XTIUM brand and offering. You will be accountable for the outcome of your team in bringing this vision to life, delivering a truly exceptional customer experience, and creating XTIUM evangelists with every user serviced.
NewManagement and Program Analyst Project Manager Temp NTE 1 year MBE up to 5 years MBMP Department of the Treasury, USManagement and Program Analyst Project Manager Temp NTE 1 year MBE up to 5 years MBMPWest Palm Beach, FL$125,776–$197,200 / yearYou must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. If applying for a higher grade and you met time-in-grade (TIG) at another agency, it is recommended that you provide an SF-50(s) (Notification of Personnel Action) (or equivalent) which demonstrates you meet the 52-week TIG requirement (e.g., Promotion with an effective date more than one (1) year old, Within-Grade-Increase at the highest grade held).
NewManagement and Program Analyst Project Manager Department of the Treasury, USManagement and Program Analyst Project ManagerMiami, FL$125,776–$197,200 / yearYou must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. If applying for a higher grade and you met time-in-grade (TIG) at another agency, it is recommended that you provide an SF-50(s) (Notification of Personnel Action) (or equivalent) which demonstrates you meet the 52-week TIG requirement (e.g., Promotion with an effective date more than one (1) year old, Within-Grade-Increase at the highest grade held).
MSP Help Desk Technician II ACTS360MSP Help Desk Technician IIPlant City, FL$50,000–$56,000 / yearTo be great at this role, you must be willing to pursue and pass intermediate level IT certificates such as the Microsoft Azure Administrator Associate, Google Professional Chrome Enterprise Administrator, WatchGuard Network Security Essentials, or Cisco Certified Network Associate. You will provide advanced support for all relevant technologies to include a wide variety of software, hardware, and network systems, as well as top-notch customer service.
Help Desk Lead SOS International LLCHelp Desk LeadDoral, FLSOSi is seeking a Help Desk Lead to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances interoperability, governance, and mission-driven analytics for a DoD customer. The primary objective of the program is to bridge the operational gaps between DoD, IC, interagency, and non-traditional international partners to enable real-time information sharing, dynamic data integration, and mission-tailored analytical capabilities.
Help Desk Technician University of FloridaHelp Desk TechnicianGainesville, FL$25.39–$26 / hourLed by Senior Vice President and CIO Elias Eldayrie, the nine departments comprising UFIT are: Academic Technology; AI² Center; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. One of America's all-around best universities, the University of Florida drives future-making education, eye-opening discoveries, life-saving health care, and community-building collaboration for our state, our nation, and our world.
Help Desk Specialist The EDH GlobalHelp Desk SpecialistFloridaThe applicant must have enterprise level experience, excellent written, verbal and inter-personal communication skills, amazing telephone etiquette and a focus on providing outstanding customer service. T. support by analyzing issues with infrastructure, network, desktops, peripherals, laptops, tablets and minor server problems.
EMR Help Desk Specialist (Hybrid) Hospice of Marion CountyEMR Help Desk Specialist (Hybrid)West Palm Beach, FLEmpath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida-including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support. Empath Health is seeking a tech savvy and customer-service-oriented Application Support/EMR Help Desk Specialist to join our team in West Palm Beach.
NewJunior Systems & Network Administrator - Internship (Tallahassee, FL) Diverse ComputingJunior Systems & Network Administrator - Internship (Tallahassee, FL)Tallahassee, FL$16 / yearYou will assist with internal IT support by managing help desk requests, provisioning employee workstations, and utilizing system monitoring tools, while also developing technical networking skills in configuring, deploying, and troubleshooting Cisco firewalls, switches, VLANs, and VPNs. Provide Internal IT Support: Act as a first point of contact for internal help desk requests, troubleshooting day-to-day hardware, software, and connectivity issues, supporting end-users, and escalating complex problems to senior engineering staff.
Infrastructure & Networking Manager Shoes For Crews North America, LLCInfrastructure & Networking ManagerBoca Raton, FLShoes For Crews is a dynamic designer, manufacturer, and B2B marketer of technologically advanced, top-rated slip-resistant footwear serving the foodservice, hospitality, industrial, and healthcare industries, protecting over 3.5 million workers annually across more than 120,000 workplaces. We are seeking a hands-on Infrastructure & Networking Manager to own our cloud and on-premise environment, lead our help desk team, and take full operational responsibility for the networks, systems, and security that power Shoes For Crews.
Tier 1 Help Desk Analyst CareerscapeTier 1 Help Desk AnalystTampa, FLRemote$55,000–$65,000 / yearFull timeThis is a great opportunity for a customer-focused problem solver to be the first point of contact for employees needing technical assistance, handling everything from password resets to software troubleshooting in a fast-paced, collaborative environment. Day to day, you will field a steady stream of inbound calls, chats, and tickets, walking end users through fixes with patience and clarity while keeping accurate records in the ticketing system.
Operations Research Analyst Department of the Treasury, USOperations Research AnalystClearwater, FL$125,776–$197,200 / yearsimulation), regression models, econometric projections or workload forecasting models; Experience developing, validating, and applying machine learning models using Python or similar programming languages and analytical tools to support operations research, predictive analytics, workload forecasting, anomaly detection, resource optimization, and decision support; Experience integrating artificial intelligence (AI) technologies into operational research or business processes, including evaluating, developing, or implementing AI-enabled analytical solutions to improve organizational performance and decision-making; Experience with emerging AI technologies and products, such as agentic AI systems, large language models (LLMs), or intelligent automation, to enhance analytical capabilities, optimize workflows, or support complex operational decision-making. The following are illustrative of acceptable courses: optimization; mathematical modeling; queueing theory; engineering; physics (except descriptive or survey courses); econometrics; psychometrics; biometrics; experimental psychology; physical chemistry; industrial process analysis; managerial economics; computer science; measurement for management; mathematical models in social phenomena; and courses that involved application of operations research techniques and methodologies to problems of management, marketing, systems design, and other specialized fields; or other comparable quantitative analysis courses for which college-level mathematics or statistics is a prerequisite.
Help Desk Technician ATR, LLCHelp Desk TechnicianTampa, FloridaFull timeUS Battlefield Information Collection and Exploitation Systems eXtended (US BICES-X) is a cutting-edge program supporting DoD intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. This position is high visibility and responsible for providing Tier 0, 1, and eventually higher tiered systems support, incidence response, and escalation supporting the US BICES-X Coalition Support Service Desk.
Senior Help Desk Technician Fortegra FinancialSenior Help Desk TechnicianJacksonville, FLTelecom and Communication Systems Support: Provide advanced support for business communication systems, including phone services, mobile apps, and call flow configurations. If you receive a suspicious message, unsolicited job offer or would like to verify the legitimacy of any communication about a position, please contact our Human Resources department at HumanResources@fortegra.com.
SUPPORT DESK TECHNICIAN Community Health of South Florida Inc.SUPPORT DESK TECHNICIANMiami, FLThe Support Desk Technician works in a dynamic, fast-paced environment which provides service over the phone, through e-mail, phone, in person (for walk-in customers) and self-service. Communicate daily with users of various levels throughout the company, from entry level to executive, via phone, email and face to face.
Help Desk Representative SOS International LLCHelp Desk RepresentativeFLSOSi is seeking a Help Desk Representative to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances interoperability, governance, and mission-driven analytics for a DoD customer. The primary objective of the program is to bridge the operational gaps between DoD, IC, interagency, and non-traditional international partners to enable real-time information sharing, dynamic data integration, and mission-tailored analytical capabilities.
Senior Help Desk Technician LotSolutions, Inc.Senior Help Desk TechnicianJacksonville, FLPart timeIf you receive a suspicious message, unsolicited job offer or would like to verify the legitimacy of any communication about a position, please contact our Human Resources department at HumanResources@fortegra.com. The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations.
Help Desk Technician Miami Dolphins and Hard Rock StadiumHelp Desk TechnicianMiami Gardens, FloridaSystems Administrator Status: Full-time Summary: The IT Support Technician will provide first-line and desktop-level technical support for Windows and macOS environments, including computers, peripherals, mobile devices, applications, networking, conference room technology, and other end-user technology. This is a highly visible, customer-focused position that requires strong technical troubleshooting skills, excellent communication, professionalism, and a willingness to work directly with users to resolve issues quickly and efficiently.
Help Desk Technician - Marion SMA Healthcare IncHelp Desk Technician - MarionOcala, FLEssential Job Functions: Investigate and resolve minor computer software and hardware problems of users; receive telephone calls from users having problems using computer software and hardware or inquiring how to use specific software. Necessary Special Requirements: Possession of a valid Florida drivers license and acceptable driving record if required to drive Stewart-Marchman-Act Behavioral vehicle and/or use personal vehicle for SMA business.
Help Desk Support Tier II (Pipeline) Lucayan Technology SolutionsHelp Desk Support Tier II (Pipeline)Tampa, FloridaThis role serves as an escalation point for complex issues, supporting system integrity, compliance, and advanced troubleshooting to ensure the availability of mission-critical medical IT systems. We are currently seeking an IT Help Desk II Technician to provide Tier 2 support for the 6th Medical Group (6 MDG) at MacDill AFB.