Onsite Service Desk Analyst II (Hybrid/Client Onsite) CortavoOnsite Service Desk Analyst II (Hybrid/Client Onsite)Elmhurst, Illinois$60,000–$70,000 / yearOffer a blend of on-site and remote support, including but not limited to configuring Outlook and OneDrive, printer configurations, internet issues, networking questions, access via Remote Desktop, MacOS support, and other Level 1-2 support issues. Ticket maintenance, you will typically spend a portion of the workday reviewing existing tickets and looking for cases that should be closed, following up with users where appropriate, and setting reminders for future action.
Global Service Desk Analyst I (Hybrid Opportunity) Hyatt Hotels CorpGlobal Service Desk Analyst I (Hybrid Opportunity)Chicago, ILShare Global Service Desk Analyst I (Hybrid Opportunity) on LinkedIn Tweet Global Service Desk Analyst I (Hybrid Opportunity) Share Global Service Desk Analyst I (Hybrid Opportunity) on Facebook Share Global Service Desk Analyst I (Hybrid Opportunity) via Email. As a frontline support analyst, you will be the first point of contact for end users experiencing technical issues, delivering best-in-class service and timely resolution of common IT problems.
System Administrator Crane Co.System AdministratorBolingbrook, IL$90,000–$100,000 / yearThe System Administrator / Network & Help Desk Engineer is responsible for maintaining, supporting, and optimizing the organization's IT infrastructure, including virtualization platforms, backup solutions, endpoint management systems, and network services. This role ensures high availability, security, and performance of IT systems while providing Tier 2/3 support to end users.
Service Desk Analyst - Remote (After Hours) K2 ServicesService Desk Analyst - Remote (After Hours)Chicago, ILRemote$36,000–$39,000 / yearIdentify, diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues, colleague experience, or connecting the customer to an escalated level of support to properly resolve their issue. Exhibit a high degree of initiative, follow-through, and critical-thinking skills with the ability to manage multiple priorities in a demanding, fast-paced, meticulous work environment, and make decisions based on the results of research.
Service Desk Administrator Howard R Green CoService Desk AdministratorMcHenry, IL$54,605–$81,900 / yearWe're looking for a Service Desk Administrator I who's ready to build real technical skills, make an immediate impact on the people around them, and grow into a long-term IT career at a firm that's going places. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location.
Systems Administrator Expert In Recruitment SolutionsSystems AdministratorRemote-DMV, VARemoteIn addition to the primary duties and responsibilities this role is required to facilitate, enable, and back-up vendors, Managed Service Providers and internal IT teams in the following areas: User Support and Training Support the execution of onboarding/offboarding workflows, device configuration, and VPN access. Duties and Responsibilities: Partner with Vendors, Managed Service Providers, and internal IT Teams to successfully execute on the following: Enterprise system administration and implementation.
Full-Time Tenure Track Faculty - Computer Information Systems City Colleges of ChicagoFull-Time Tenure Track Faculty - Computer Information SystemsChicago, IL$58,000–$65,000 / yearThe successful applicant must be willing to work a flexible schedule at multiple sites, be able to work well with students, faculty, and staff at all levels within a diverse, multicultural, collaborative environment, have an extensive knowledge of Computer Information Systems and be enthusiastic about sharing that knowledge in an engaging manner with all students. The ideal candidate will have demonstrated success in the classroom by developing and using effective teaching strategies that meet students' diverse needs and engage the student in critical thinking and problem-solving.
Helpdesk Analyst Trilogy CareersHelpdesk AnalystChicago, IllinoisInterpret, analyze, diagnose, document, and resolve first and second level customer service issues related to supported hardware, application/operating systems software, and LANs/WANs. The Help Desk Analyst will have opportunities to develop systems administration skills in Microsoft systems as well as Qualifacts Care logic EHR.
Help desk Support Global Channel ManagementHelp desk SupportChicago, IllinoisHelpdesk Support duties: Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary.
Technology Consulting - Geographic Information Systems Intern - Summer 2027 PricewaterhouseCoopers LLPTechnology Consulting - Geographic Information Systems Intern - Summer 2027Chicago, IL$29.25–$48 / hourPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As a Technology Consulting - Geographic Information Systems Intern, you will engage with clients to provide innovative solutions using Esri Mapping Software and Geographic Information System (GIS) applications.
Customer Support Technician I Motorola Solutions IncCustomer Support Technician IIllinois, ILRemote$55,000–$60,000 / yearTroubleshoot and resolve technical issues for the Flex Computer Aided Dispatch solution spanning hardware, software, operating systems, network connectivity, and applications. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.
NewHead of Library Technology and Technical Services Lewis UniversityHead of Library Technology and Technical ServicesRomeoville, ILRecommend, coordinate, and administer the library's technology and information systems, services, and e-resources, including bibliographic and serials utility systems, library subscription online databases, link resolver, resource discovery system, research guides, digital repositories and the library's mobile applications. Reporting to the Director of the Library, the Head of Library Technology and Technical Services librarian is responsible for managing the library's technology related initiatives and tools and leads the technical services operations of the library.
Information Systems Security Officer (Isso) CONTACT GOVERNMENT SERVICESInformation Systems Security Officer (Isso)Chicago, IL$92,213.33–$125,146.66 / yearMaintain vulnerability scanning tool compliance, such as HBSS or ACAS, and patch management, such as IAVM to ensure IT staff pushes patches to all systems in an effort to maintain compliance with all applicable directives, manage system changes, and assess the security impact of those changes. The scope of this position includes full life-cycle Assessment and Authorization (A&A) management through all 6 Steps of the RMF process in support of the Government ISSM.In this role, you'll conduct security assessment, and information system security oversight activities in accordance with NIST 800.53 that support systems from the perspective RMF requirements.
User Support Services Coordinator (Information Technology) Moraine Valley Community CollegeUser Support Services Coordinator (Information Technology)Palos Hills, IL$60,975–$80,000 / yearThe role will also assist in backup to the Technical Services Coordinator in leading, directing, and controlling the Desktop Engineering operation and is responsible for support of high-level Client Services Systems such as Microsoft SCCM, JAMF Pro, Uniflow, windows, intones and VDI support platforms. Works closely with Technical Services Coordinator in managing staff and activities of the appropriate User Support Services shift for all levels of services.
Jr. Systems Engineer - Dedicated Atlas TechnicaJr. Systems Engineer - DedicatedChicago, ILAbility to perform the physical requirements necessary to support onsite IT operations, including occasionally lifting or carrying equipment up to 50 lbs., sitting or standing for extended periods, climbing stairs, bending, kneeling, crouching, reaching, and safely accessing workstations, equipment, and other onsite IT areas as required. Systems Engineer will serve as an extension of the Atlas Technica Support team onsite with the client, providing direct user support, troubleshooting technical issues, maintaining accurate documentation, and escalating more complex issues to Systems Engineers and Senior Systems Engineers.
Help Desk Support Analyst Level 3 BridgePoint Technologies.Help Desk Support Analyst Level 3Lombard, IllinoisHere’s a little bit more about what we’re looking for in a Help Desk Support Analyst Level 3. We are looking for someone that is confident and comfortable when working with clients, with the ability to empathize effectively regrading their request, enabling the successful troubleshooting, diagnosing, and resolution of the issue at hand. Please keep reading to determine if you’re a good fit for what we’re looking for in a Help Desk Support Analyst Level 3. The ideal person we are looking to fill our position loves supporting people when they need help.
Full-Time Tenure Track Faculty - Computer Information Systems (Cybersecurity) City Colleges of ChicagoFull-Time Tenure Track Faculty - Computer Information Systems (Cybersecurity)Chicago, IL$58,000–$65,000 / yearQUALIFICATIONS: Master's degree in Cybersecurity or related area of specialization or equivalent; Industry recognized certifications or related work experience can substitute for the degree concentration requirement; related area of specialization includes but is not limited to Information Security, Information Systems Management, Network Security, Information Assurance, Digital Forensics, Incident Response. The ideal candidate will have demonstrated success in the classroom by developing and using effective teaching strategies that meet students' diverse needs and engage the student in critical thinking and problem-solving.
Information Technology 2027 Summer Intern Loop Capital Holdings LLCInformation Technology 2027 Summer InternChicago, IL$22–$30 / hourLoop Capital''s Information Technology department seeks a summer intern to assist with the IT help desk and provide technical support in hardware and software installation and maintenance, use excellent customer service to troubleshoot and resolve desk support phone calls and use technical acumen to provide support for smart phone devices and PC applications, among other duties. The IT department is responsible for ensuring the operational compliance of IT systems and networks, the installation of hardware, networks and circuitry, and maintaining the functionality of electronic data belonging to Loop Capital and its affiliates.
Information Technology 2027 Summer Intern LoopInformation Technology 2027 Summer InternChicago, New YorkLoop Capital's Information Technology department seeks a summer intern to assist with the IT help desk and provide technical support in hardware and software installation and maintenance, use excellent customer service to troubleshoot and resolve desk support phone calls and use technical acumen to provide support for smart phone devices and PC applications, among other duties. The IT department is responsible for ensuring the operational compliance of IT systems and networks, the installation of hardware, networks and circuitry, and maintaining the functionality of electronic data belonging to Loop Capital and its affiliates.
Systems and Identity Services Engineer McHenry County CollegeSystems and Identity Services EngineerCrystal Lake, IL$70,864.64–$100,029.08 / yearThe College waives tuition and fees for any full time employee who takes credit courses at MCC as well as providing tuition reimbursement for pre-approved course work taken at a regionally accredited institution upon successful completion of such course. Process and track requests for security access and roles within Colleague and related applications; create position security classes and add/modify/remove security access per user requests or job changes.