Help Desk Support Technician (Level II) K2 StaffingHelp Desk Support Technician (Level II)Dallas, TEXASThis role is ideal for an IT professional with hands-on experience supporting business environments, including Windows-based workstations and servers, networking infrastructure, and various hardware/software platforms. The right candidate will be comfortable handling escalations, troubleshooting complex issues, and delivering high-quality technical support in a fast-paced MSP setting.
Help Desk Lead I - Night ASM Research, An Accenture Federal Services CompanyHelp Desk Lead I - NightSan Antonio, TX$57,800–$75,000 / yearCompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Responsible for personnel management, including mentoring of junior team members, daily supervision and assigning of tasks, and providing key input to annual employee evaluations of team members.
Help Desk Specialist II Maverick PowerHelp Desk Specialist IIGarland 2, TXDiagnose and resolve core networking issues (TCP/IP, DNS, DHCP, VPN configurations, and Wi-Fi connectivity) and support localized IT infrastructure, including smart conference rooms and plant-floor connectivity. Key Responsibilities: Serve as the Tier 2 escalation point for advanced hardware, software, and network issues submitted by frontline support or external managed service provider (MSP) partners.
Help Desk Support Specialist Genesis10Help Desk Support SpecialistDallas, TXTemporaryContractorFull timeRanked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
Information Systems Operations Specialist (Is1203 - Kyle) CommuniCareInformation Systems Operations Specialist (Is1203 - Kyle)Kyle, TXEnsures all end-user support requests submitted via help desk portal, email, phone, instant messaging, or verbal communications are properly documented, worked, resolved, and dispositioned appropriately in the Help Desk system. Responsible for end-user and systems support by logging and tracking of issues related to the maintenance, repair and upkeep of organizational Information Systems. to include, but not limited to desktops, laptops and printers.
Information Systems Operations Specialist (IS1203 - Kyle) Communicare Health Centers of San AntonioInformation Systems Operations Specialist (IS1203 - Kyle)Kyle, TXEnsures all end-user support requests submitted via help desk portal, email, phone, instant messaging, or verbal communications are properly documented, worked, resolved, and dispositioned appropriately in the Help Desk system. Responsible for end-user and systems support by logging and tracking of issues related to the maintenance, repair and upkeep of organizational Information Systems. to include, but not limited to desktops, laptops and printers.
Coordinator of Student Information Systems CARROLLTON-FARMERS BRANCH INDEPENDENT SCHOOL DISTRICTCoordinator of Student Information SystemsCarrollton, TXCross-Departmental Support: Partner with and support central office departments (e.g., Special Education, Bilingual/ESL, Transportation, Athletics, and Food Services) to ensure the SIS effectively meets their specific data and operational needs. Special Programs & Curriculum: Knowledge of K-12 operational processes, including Career and Technical Education (CTE) programs of study, College, Career, and Military Readiness (CCMR) courses, course coding, and special programs data requirements.
Senior Associate, Help Desk The Options Clearing CorporationSenior Associate, Help DeskDallas, TX$66,300–$97,700 / yearSpecial Projects: May be assigned to dedicated desktop support for specific departments, including application testing and new implementations Flexibility: Availability to travel to remote locations as needed Communication: Strong ability to report status on issues to management and end users along with collaborating with other departments on escalations as needed. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System.
Representative, Help Desk I McLane Co IncRepresentative, Help Desk ITemple, TX$19–$22 / hourApplies pre-established methods to resolve basic problems or escalates issue to second-tier help desk support staff or to appropriate MBIS area in order to ensure timely continuance of the reporting user''s productivity. Receives via phone and computer first-tier technical issues reported relating to hardware and software on personal computing devices or supporting infrastructure issues which affect internal technology users.
Help Desk Support Specialist Duraserv CorpHelp Desk Support SpecialistCoppell, TXAs a Help Desk Support Specialist, you own Tier II end-user support across Windows OS, Microsoft Azure, Office 365, and Dynamics 365 - plus Azure VM management, networking troubleshooting, new user onboarding, and technical documentation. DuraServ is looking for a technically sharp Help Desk Support Specialist who resolves escalated issues fast, documents everything clean, and keeps the Microsoft stack running without friction.
NewService Desk Specialist (M-F 0700-1600) General Dynamics Information TechnologyService Desk Specialist (M-F 0700-1600)Arlington, TexasTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Help Desk Specialist Dunhill Professional Search of Wilmington, Inc.Help Desk SpecialistSan Antonio, TX$16.54–$24.50 / hourFull timeJob Responsibilities Performs a variety of basic user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues. Minimum Qualifications HS Diploma and four years of relevant experience or Bachelor's Degree and one year of relevant experience Active Secret Clearance 0-2 years of customer service experience.
Help Desk Specialist CareerscapeHelp Desk SpecialistAustin, TXRemote$70,000–$95,000 / yearFull timePeople who thrive in this role enjoy solving puzzles, staying calm under pressure, communicating clearly with non-technical users, and taking pride in resolving tickets quickly and thoroughly. Day to day, you will be the first point of contact for employees experiencing hardware, software, and connectivity issues, walking them through solutions with patience and clarity.
Student Worker - Help Desk+ Support Consultant Baylor UniversityStudent Worker - Help Desk+ Support ConsultantWaco, TXKey Components: In a student employee capacity, may perform or assist with specialized business or operational functions that contribute to departmental goals and initiatives. Respond to inquiries from faculty, staff, and students regarding computer hardware, software, printer, and wireless network-related issues.
Enrollment Solutions Help Desk First Financial Group of AmericaEnrollment Solutions Help DeskHouston, TXPosition Summary: The Enrollment Solutions Help Desk Specialist is responsible for working with and responding to external/internal clients inquiries regarding the company's benefit enrollment system (FFenroll). It will work closely with Enrollment Solutions team in promoting superior customer service as well as, meeting/exceeding the enrollment platform engagement objectives.
Director of Healthcare Information Systems AppworkshubDirector of Healthcare Information SystemsIrving, TXFull timeThe ideal candidate will provide leadership across multiple initiatives, oversee system improvements, and work closely with business and clinical stakeholders to ensure technology solutions align with organizational objectives. We are seeking an experienced Director – Information Services to lead the planning, implementation, and optimization of healthcare technology applications and services.
Analyst Service Desk 1 Artech LLCAnalyst Service Desk 1San Antonio, TX$18–$21 / hourThese notes can help diagnose and repair complex issues and provide IT departments with data regarding recurring issues and problems reported by multiple users. · Service desk analysts escalate user support requests to higher-level support teams and experts if they are unable to resolve the issue on their own.
Early Career Nasa Network And Computer Systems Engineer CACI International Inc.Early Career Nasa Network And Computer Systems EngineerHouston, TX$58,400–$116,900 / yearThe Opportunity: CACI is seeking an Early Career NASA Network and Computer Systems Engineer with a background in Linux system administration, network configuration, and IT security to join our Computer Systems Engineering team supporting NASA's human-rated spacecraft systems in support of our Nation's space exploration initiative at NASA / Johnson Space Center (JSC) in Houston, TX. The candidate will join a team that provides a range of computer systems support to NASA at the Johnson Space Center including user support, security management, network design and operation, account management and provisioning, operation of IT infrastructure services, computing equipment setup, and subject matter expertise for NASA projects.
Information Technology SS III Texas Health and Human Services CommissionInformation Technology SS IIIAustin, TX$3,793.41–$4,857.33Maintain technical expertise on hardware, software, telephony, network configurations, or peripherals using various methods (for example, reviewing technical information, attending training, using self-paced learning, working with other technical support teams, etc.) Monitors call trends to identify and resolve continuing problems or unusual situations. Follow-up on status of tickets assigned a Critical priority in Helix; and send escalation notification emails to the resolver groups when customers call back, a request, or problem ticket has breached established service levels.
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianAustin, TX$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).