li>Engaging successfully and building trust with disenfranchised and marginalized communities, including workers, business owners, and people with limited English proficiency, through active listening, building space for diverse perspectives, pursuing inclusive outcomes, and applying racial equity and social justice principles in the workplace and community. Planning and conducting detailed investigations, including carrying a caseload of investigations of varying sizes, severities, and complexities, conducting legal research and analysis, applying relevant law and legal theories to facts, calculating financial remedies, and determining case outcomes.