Perform service tasks, identify technical problems, and conduct analysis through remote or on‑site activities in various service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end‑of‑life services, replacements, etc.).Contribute to customer satisfaction by executing service work according to customer orders and expectations. QualificationsBachelor's degree in Electrical Engineering and/or Electrical Engineering Technology with 1+ years of work experience servicing critical power equipment; or Associate's Degree in Electrical Engineering Technology with 3+ years' experience in servicing critical power equipment; or 5 years equivalent work/military experience.