Cross-Functional Leadership: Orchestrate Sales, Operations, Product, Data, Finance and other teams around customer priorities without becoming the executor of every request; establish accountability and ensure commitments are carried through to completionMINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)Experience: 5+ years of experience in account management, customer relationship management, logistics, transportation, supply chain technology or a related field, including demonstrated responsibility for managing customer relationships. Cross-Functional Leadership: Proven ability to influence outcomes without direct authority, mobilize internal teams, hold stakeholders accountable and balance customer advocacy with EDRAY objectivesPHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.