Must have flexibility to work nights and weekends.* *This location is covered by a CBA PRIMARY RESPONSIBILITIES Deliver best-in-class customer experience while maintaining operational integrity and compliance throughout the storeGuide customers through sales transactions while offering advice and knowledge as needed or requestedEnsure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintainedFulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick upPromote a work environment that is positive, customer-service oriented, and compliant with established policies and procedureContinuously develop product knowledge to offer customers the most up-to-date information and adviceRespond to customer inquiries in store, online, and over the phoneAccurately use and maintain the point of sale (POS) system in person and over the phoneAccurate cash handling, customer cart management, and ringing of customer transactionsAccurate and timely data entry of customerStrive to achieve team and individual performance goalsVerify proper paperwork, documentation, and required identification for customersExecute inventory, visual merchandising, marketing, customer service, or other in-store operations as directed by Store LeadershipReport any observed inconsistencies or hazards to Store LeadershipMaintain a clean, organized, safe and inviting store environmentComplete store opening and closing checklists PHYSICAL DEMANDS The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.