Customer Service Associate - Galter Life Center Endeavor HealthCustomer Service Associate - Galter Life CenterChicago, IL$17.05–$25.55 / hourOur more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties.
["Customer Service Representative","Customer Service Representative"] Rust-Oleum["Customer Service Representative","Customer Service Representative"]Vernon HillsWe offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all. After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
NewCustomer Service II - Spanish Collins Consulting IncCustomer Service II - SpanishAbbott Park, IL$23 / hourRequired Skills: " Strong organizational skills and handling multiple channels (phone calls, chats, emails, " appointments) of incoming workload. " multiple contact channels and continually prioritizing among static (case management, " outbound calls, and emails) and dynamic (inbound calls, chats, emails) work.
["Customer Service Representative II- Warrenville, IL","Customer Service Representative II- Warrenville, IL"] Endeavor Health Services["Customer Service Representative II- Warrenville, IL","Customer Service Representative II- Warrenville, IL"]Naperville$19.89–$28.84 / hourTriages calls for the EEH System Walk in Clinics and Immediate Care locations, including analyzing caller's needs while providing such information as hours, locations, services available per location, price estimates and insurance guidance as well as escalating emergency concerns. Assists Supervisor in clarifying instructions for patients calling for hospital services and providing Codes/Emergency Alerts feedback to improve patient safety.
Virtual Customer Service Representative. Advanced Home CareVirtual Customer Service Representative.Chicago, IL$28–$30By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. Advanced Home Care promotes advancement and rewards our employees based on individual performance and merit.
Customer Service Representative CVS Health CorpCustomer Service RepresentativeIL$17–$28.46 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.
Customer & Client Service / Office Assistant American Molecular Laboratories IncCustomer & Client Service / Office AssistantVernon Hills, IL$15–$20 / hourFull timeThe Customer & Client Service Office Assistant serves as the primary point of contact for patients, healthcare providers, and laboratory clients. The ideal candidate is friendly, organized, detail-oriented, and comfortable handling a high volume of phone calls while supporting daily office and warehouse operations.
Regional Customer Experience Supervisor DCC Propane LLCRegional Customer Experience SupervisorLisle, ILThis role is responsible for evaluating live and recorded customer interactions, identifying coaching opportunities, developing training plans, improving customer handling skills, and ensuring adherence to operational expectations including RCC utilization, DASH pricing execution, Red Yellow Green (RYG) outbound calling expectations, account setup accuracy, and customer retention initiatives. RingCentral Contact Center Expertise - Develop and maintain advanced knowledge of the RingCentral phone and contact center platform, serving as a subject matter expert on call routing, queue configuration, IVR design, call flow optimization, system functionality, reporting, data extraction, analytics, and process automation to support operational efficiency, customer experience, and business objectives.
Client Care Specialist Lyric NationalClient Care SpecialistLincolnwood, ILFull timeCore Responsibilities:Patient Care Ownership: Own the end-to-end follow-up process for patient care tasks, ensuring every request is tracked through to resolutionMulti-Stakeholder Relationships: Serve as a trusted point of contact for residents, facility staff, and providers, building confidence through consistent, reliable follow-throughIssue Resolution: Triage and resolve customer service concerns with urgency, providing real-time updates and clear communication to all parties involvedInternal Collaboration: Collaborate with internal Lyric National teams to coordinate solutions, escalate complex issues, and ensure a seamless client experience across all touchpoints Job Description: Key Responsibilities:Multi-Channel Inbound Support: Handle inbound calls and inquiries professionally and with urgency, serving as the first line of support for residents, facility staff, providers, and internal partnersSystems & Compliance Expertise: Maintain accurate records and document all interactions in CRM systems, ensuring activities adhere to strict regulatory timelines and HIPAA requirementsCross-Team Coordination: Work closely with internal partners across billing, operations, and sales to resolve escalated issues and ensure a high-quality service experience for every clientOperational Excellence: Identify and communicate process bottlenecks to improve response times and service quality across the call center environment Job Requirements:Education: High school diploma or equivalentExperience: 2+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Experience navigating CRM tools such as Salesforce; comfort with multi-line phone systems and call center platformsRequired Skills: Strong organizational skills with attention to detail, the ability to manage multiple active cases simultaneously, and a track record for delivering exceptional customer experiencesCommunication: Exceptional verbal and written communication skills with the ability to handle sensitive healthcare conversations across diverse stakeholders with empathy, clarity, and accuracyIn-Office Requirement: This position is a 100% on-site position located in Lincolnwood, IL Preferred Qualifications:Education: Associate or Bachelor's degreeExperience: 3+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Proficiency in Microsoft 365 (i.e. Sharepoint, Microsoft Teams, Microsoft Office Planner. Born from a unique coalition of insurance experts, medical service providers, and facility owners, we provide skilled nursing and long-term care facilities with a single-source concierge platform for in-facility healthcare services.
Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL Employment at ASARegistry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, ILSchaumburg, IllinoisThis role serves as a first-line resource for registry users, providing high quality and exceptional customer service in triaging and resolving inquiries, supporting user account management, and ensuring timely resolution of routine technical and access-related issues. Working collaboratively with internal teams and external participants, this position helps ensure a seamless user experience, promotes effective registry utilization, and contributes to maintaining high-quality data submission and engagement across programs.
Customer Service Representative GTTCustomer Service RepresentativeAbbott Park, ILKey ResponsibilitiesSolve customer inquiries with timely, accurate, and professional replies while managing multiple contact channels including inbound calls, chats, emails, outbound calls, and case management. Handle more complex queries such as cost center changes, intake for mass transactions, reporting relationship changes, supervisory organization restructuring, org chart clean-up, and complex job changes.
NewCustomer Support Specialist II Abbott LaboratoriesCustomer Support Specialist IIIL$17–$34 / hourProgress and proficiency will be evaluated through: Active participation, workflow practice, role play activities, asynchronous learning modules, and assessments which measure comprehension and successful application of training curriculum. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
Customer Service Representative (Part-Time) - Endeavor Health - Hospitality Center AramarkCustomer Service Representative (Part-Time) - Endeavor Health - Hospitality CenterSkokie, ILMitigate client loss by identifying At Risk clients and initiating client retention action plans to address loss of client engagement (no-buy), repeated service issues (unresolved/repetitive delivery & service issues), and poor client satisfaction. Engage clients proactively to secure orders prior to their scheduled delivery, employing professional telephone sales techniques to enhance sales by closing open voids and promoting current promotions.
Customer Service Representative - (bi-lingual Spanish) NTT DATA Services, LLCCustomer Service Representative - (bi-lingual Spanish)Chicago, IL$30,613–$42,477 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.
NewCustomer Service - Bilingual (Spanish) GTT, LLCCustomer Service - Bilingual (Spanish)Abbott Park, ILThe organization operates across four major business segments medical devices, nutritional products, diagnostics, and established pharmaceuticals and employs biomedical engineers, clinical scientists, regulatory affairs specialists, and commercial operations professionals across its global network. Solve customer inquiries with timely, accurate, and professional replies while managing multiple contact channels and continually prioritizing among static (case management, outbound calls, and emails) and dynamic (inbound calls, chats, emails) work.
Customer Success Specialist - Up to $2,000 Sign-On Bonus! EntyreCustomer Success Specialist - Up to $2,000 Sign-On Bonus!Chicago, IllinoisYou will own communication, assess client needs, answer questions, document interactions accurately, and coordinate with internal teams when issues need escalation. We are hiring an Customer Success Specialist to serve a main point of contact for prospective and existing clients who call, text, or leave voicemails with questions about Entyre Care’s program.
Customer Success Specialist - Up to $2,000 Sign-on Bonus! Entyre & PflegewegweiserCustomer Success Specialist - Up to $2,000 Sign-on Bonus!Chicago, IllinoisYou will own communication, assess client needs, answer questions, document interactions accurately, and coordinate with internal teams when issues need escalation. We are hiring an Customer Success Specialist to serve a main point of contact for prospective and existing clients who call, text, or leave voicemails with questions about Entyre Care’s program.
Customer Service Rep 1 Snap OnCustomer Service Rep 1Lincolnshire, IllinoisThis support includes, but is not limited to technical troubleshooting, general product use/operation, up-selling/cross-selling, new product registration. Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence.
Customer Service Representative (Flexible Working Hours) Destination PetCustomer Service Representative (Flexible Working Hours)Chicago, IllinoisSince 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment.
Customer Service Representative Waste Connections IncCustomer Service RepresentativeElk Grove Village, ILInteracting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.