Customer Insights Lead TuckernuckCustomer Insights LeadWashington, DC$65,000–$75,000 / yearStrong understanding of customer experience operations within a retail and e-commerce environment Experience handling escalated customer situations with professionalism and empathy Strong analytical and problem-solving skills with the ability to translate customer feedback into actionable insights Experience working with CX, loyalty, or e-commerce platforms and systems Strong working knowledge of customer support platforms such as Gladly preferred Excellent organizational skills with strong attention to detail Ability to manage multiple priorities and projects in a fast-paced environment Strong written and verbal communication skills Collaborative mindset with the ability to work cross-functionally across departments Positive, team-oriented attitude with the ability to support team culture and morale Comfortable balancing strategic thinking with hands-on execution Positive attitude. Own and evolve Tuckernucks Customer Insights function, including Voice of Customer, customer intelligence platforms, survey strategy, customer research, and emerging AI tools Own day-to-day administration and optimization of CX-related platforms and tools Maintain strong working knowledge of Gladly workflows, rules, inbox management, and escalations Support system implementations, integrations, testing, and ongoing process improvements Partner with internal stakeholders and external vendors to troubleshoot issues and improve platform performance Maintain documentation and workflows related to CX systems and processes Evaluate new tools, technologies, and AI solutions that support customer experience initiatives.
Senior Data Analyst TuckernuckSenior Data AnalystWashington, DC$120,000–$170,000 / yearYou will collaborate closely with cross-functional teams - including Marketing, Tech, Buying, Planning, Operations, and Finance - empowering them to make data one of Tuckernuck's competitive advantages. Ultimately, you will help us to maximize the value of our 2 billion rows of data (and counting), converting raw information into knowledge that helps to fuel our next phase of growth.
Health Data Exchange Analyst Epic Contract 10PearlsHealth Data Exchange Analyst Epic ContractDC10Pearls'' clients include Global 2000 enterprises, high-growth mid-size businesses, and some of the most exciting start-ups from industries like healthcare, fintech, energy, education, real estate, retail, and hi-tech. You''ll manage the full spectrum of Epic member connectivity-from strategic business case development through operational delivery-while translating clinical workflows, technical capabilities, and business needs into aligned solutions.
NewSr Technical Product Manager Blue OriginSr Technical Product ManagerWashingtonand/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing, vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs.
NewBusiness Analyst / Scrum Master IntegralBusiness Analyst / Scrum MasterFort Meade, Maryland$105,000–$135,000 / yearFull timeOverview: Integral Federal is seeking a Business Analyst / Scrum Master to serve as the primary bridge between operational users, Functional Managers, the Government Product Owner, and the Agile software-development team. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success.
NewLead Data Analyst - Forecasting - 90402617 - Washington/Philadelphia National Railroad Passenger CorpLead Data Analyst - Forecasting - 90402617 - Washington/PhiladelphiaWashington, DC$94,300–$122,256 / hourDuties include supporting the maintenance and application of travel demand forecasting models and tools along with business analytics pertaining to demand, addressing Amtrak ridership, ticket revenue, passenger miles, service levels, and high-level pricing changes as well as competing modes of travel. Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak.
Merchandising Manager SyscoMerchandising ManagerLandover, MDPartners closely with Operations, Procurement, and Quality Assurance teams to ensure inventory levels, product quality, and customer demand are aligned with business objectives and profitability goals. Analyzes category performance, market trends, inventory metrics, and sales data to develop merchandising strategies that drive revenue growth, margin improvement, and customer satisfaction.
Senior Product Manager, AI Physics NVIDIA CorpSenior Product Manager, AI PhysicsMDCollaborating: Team up with product managers from other departments, product marketing teams, campaign marketing, developer relations, business development, and field teams, to ensure alignment and execution of GTM and strategic business plans. Presenting: Engage external and internal audiences, delivering ideas clearly with confidence using creative approaches, translating technology capabilities to messages that resonate.
NewMarketing Manager, US Public Sector Winward LtdMarketing Manager, US Public SectorDCThis is a strategic, hands-on role focused on strengthening Windward's market position, developing mission-driven narratives, identifying high-impact opportunities, and executing programs that build credibility, engagement, and business growth. Windward is the leading Maritime AI company, delivering mission-grade all-source operational intelligence that helps organizations detect threats, uncover hidden maritime activity, and make faster, more confident operational decisions.
Financial Administration and Program Analyst JANUS Research Group IncFinancial Administration and Program AnalystWashington, DCRemotePlease advise us of any accommodations you request to express interest in a position by e-mailing: Judy Pagac, Chief Human Resources Officer at judy.pagac@janusresearch.us or calling (706) 364-9100. Work Environment and Travel: This position is remote as direct support for the Center for Seabees and Facility Engineering (CSFE) aboard Naval Base Ventura County, CA (Port Hueneme).
NewDirector, Olympic Strategy & Consulting Wasserman Media Group LLC (London)Director, Olympic Strategy & ConsultingBaltimore, MDThis role will also work closely with the client team to "look around the corner" and anticipate the needs of the business and new whitespace opportunities for the client's Olympic partnership, fan experience, partner execution, or a new lane where they see the marketplace trends moving. You will excel in this role if you are strategic, data-led, self-motivated, proactive, curious, collaborative, creative, natural relationship manager and can apply your expertise and knowledge of Olympics and passion for helping advance brands objectives.
Product Manager, Checkout & Post-Purchase TuckernuckProduct Manager, Checkout & Post-PurchaseWashington, DC$105,000–$135,000 / yearOwn and evolve the checkout and post-purchase product roadmap, including checkout flow, payments, order management, returns, exchanges, and tracking Lead roadmap planning, prioritization, and execution of initiatives that improve conversion, payment success rates, and post-purchase customer satisfaction Identify friction points across the checkout funnel and post-purchase journey, and drive solutions that reduce drop-off and improve overall experience Manage features end-to-end from intake through launch, including defining requirements, identifying dependencies, and ensuring thorough QA/testing Partner closely with Engineering, CX, Operations, Logistics, and Finance to ensure seamless execution of order lifecycle experiences Act as the customer advocate by leveraging data, user feedback, and support insights to inform prioritization and continuous improvements Monitor and analyze key performance metrics such as checkout conversion, payment authorization rates, refund/return rates, and order issue trends Serve as a critical escalation point for checkout and order-related issues, ensuring timely resolution and clear communication across teams Evaluate, onboard, and manage third-party vendors and tools related to payments, fraud, order management, and returns/exchanges. Working knowledge of current web development languages- (JavaScript, HTML and CSS) Familiarity with PCI & web accessibility principles, practices, and testing Passionate about technology and actively look at emerging trends that can enhance the experiences will deliver in the future Experience guiding cross-functional teams, with the ability to interact with stakeholders at all seniority levels.
NewMarketing Operations Manager American Chemical SocietyMarketing Operations ManagerWashington, DC$70,000–$80,000 / yearACS currently provides the following benefits for this position: paid vacation leave, paid sick leave, paid holidays, health insurance, flexible spending account or health care savings account, dental insurance, life insurance, vision insurance, retirement benefits, short- and long-term disability, and 4-week work from anywhere; each benefit is subject to the terms of the applicable program. Position Summary: This position will have a hands-on role in maintaining and developing the infrastructure for and executing integrated marketing campaigns, including core marketing automation platforms, customer data, and facilitating new processes through the use of AI.
Enterprise Governance Analyst - NC3 Delta Solutions & Strategies LLCEnterprise Governance Analyst - NC3Washington, DCDelta Solutions & Strategies is seeking an Enterprise Governance Analyst - Nuclear Command, Control, and Communications (NC3) to support Headquarters Department of the Air Force senior leadership participation in NC3 governance forums and stakeholder engagements in the National Capital Region. The selected candidate will analyze draft Air Force positions, develop executive-level materials, coordinate stakeholder inputs, and ensure senior leaders are prepared to represent Air Force equities in complex technical and operational discussions.
Senior Product Manager, Intracellular Immunoassays Meso Scale Diagnostics LLCSenior Product Manager, Intracellular ImmunoassaysMaryland, MD$116,600–$177,800 / yearo Work with Assay Development, Quality and Operations to drive successful product development programs; o Work with Global Sales Management to identify, develop and execute specific tactical marketing and training programs; o Work with Sales, Scientific Support, Customer Service and Finance to develop and manage processes to improve marketing effectiveness and customer loyalty. POSITION SUMMARY: The Senior Product Manager, Intracellular Immunoassays is responsible for product management and commercialization of MSD products, specifically electrochemiluminescent (ECL) assays for intracellular targets, assuring the achievement of short- and long-term revenue profit and goals.
NewSeasonal Brand Ambassador (Part time, Georgetown) Diptyque Distribution LLC.Seasonal Brand Ambassador (Part time, Georgetown)Washington, District of Columbia$22–$24 / hourBorn in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
NewPsychological Operations Planner, Senior CACI International Inc.Psychological Operations Planner, SeniorFort Meade, MD$78,700–$165,200 / yearDesired: Completion of advanced OIE-relevant training such as FA30 Information Operations Qualification Course, Army IO Planner's Course, Joint Information Planners Course (JIPC (formerly JIOPC)), OPSEC Planners Course, MILDEC Planners Course, Joint Targeting School. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Fractional General Counsel / Litigation Support Provider Brand Ambassador IST Management Services IncFractional General Counsel / Litigation Support Provider Brand AmbassadorWashington, DCRemoteYou will advocate for IST Management, working alongside the C suite and executive sales team to network with your contacts, organize events like client dinners and entertainment functions, and help us to bring in new revenue partnerships. In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services.
Operations Analyst CACI International IncOperations AnalystWashington, DC$78,700–$165,200 / yearCACI is currently seeking a Senior Operations Analyst to provide essential support to the Deputy Portfolio Acquisition Executive (DPAE) (CVN) Aircraft Carriers support a 2-star Admiral (Rear Admiral Upper Half) The candidate requires a combination of senior executive-level administrative expertise, operational planning, communication skills, and sound judgment. Prepare, revise, and route official correspondence, coordinate travel details for Admiral in the Defense Travel System (DTS), manage meetings, coordinate and reserve conference rooms, record meeting minutes, create Executive Summary Memorandums for PEO correspondence as necessary.
Financial Management Analyst CACI International IncFinancial Management AnalystWashington, DC$109,800–$241,600 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. As a Financial Management Analyst, you will play an essential role in strengthening the financial oversight, planning, and execution of critical programs that protect national security.