This role will be responsible for overseeing the Audiovisual Operations and Virtual Events & Apps teams, ensuring the delivery of high-quality support for conference room technology, videoconferencing platforms, virtual events, and collaboration services across the firm, while supervising and coordinating the teams' daily activities, including workload management, coaching, performance feedback, professional development, hiring, onboarding, training, goal setting, and employee performance evaluation. A minimum of five (5) years of experience supporting enterprise audiovisual, collaboration, or unified communications technologies, including experience providing formal or informal leadership through supervision, team leadership, mentoring, coaching, project leadership, or operational management responsibilities.