Director Workforce Management-Service Experience Elevance HealthDirector Workforce Management-Service ExperienceGrand Prairie, TX$131,600–$197,400 / yearThe Director Workforce Management Service Experience is responsible for strategic direction and tactical leadership within Workforce Management to initiate, implement and effectively manage advanced workforce planning, optimization practices and methodology across Elevance Health Contact Centers. BS/BA in business, statistics or a related field and a minimum of 5 years' direct management in workforce management to include a minimum 5 years' experience of service center experience; or any combination of education and experience which would provide an equivalent background.
NewTechnology Program Director - Delivery Oversight, Audit & Risk Management Elevance HealthTechnology Program Director - Delivery Oversight, Audit & Risk ManagementGrand Prairie, TexasThe Technology Program Director - Delivery Oversight, Audit & Risk Management provides centralized oversight of delivery health, leading program governance, audit coordination, and proactive risk tracking to ensure execution transparency, compliance, and control. • Coaches and mentors project team members; mentors other project managers around project manage Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health.