As the factory-level technical expert, this position provides technical guidance and strategic support for Electrolux Professional Laundry equipment and solutions, helping customers, distributors, service partners, and internal teams achieve optimal equipment performance and long-term success. Experience with networking, remote diagnostics, connected-service platforms, service-management systems, CRM, ERP, warranty systems, SharePoint, Teams, Microsoft 365, and Microsoft Copilot or other AI platforms used to improve work efficiency.