Help desk Support Global Channel ManagementHelp desk SupportChicago, IllinoisHelpdesk Support duties: Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary.
NewIT Helpdesk II SpotOnIT Helpdesk IIChicago, IllinoisAwarded Great Places to Work and Built In’s Best Workplaces for multiple years running. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people.
Director of IT Geneva Ireland Financial Trading LimitedDirector of ITChicago, IL$200,000–$250,000 / yearDrive continuous improvement in IT service delivery by implementing effective incident management, capacity planning, and performance monitoring processes, leveraging data analytics and business intelligence to optimize operations and focusing on achieving service-level objectives. Lead, manage, and mentor the IT department teams, including Support/Help Desk, Trading Application Support, Systems Engineering, Datacenter, and Networking teams, ensuring the achievement of team and department objectives.
Desktop Support Engineer L3 Diverse Lynx, LLCDesktop Support Engineer L3Chicago, ILMaintain familiarity with office network topology, network closets, and demarcation points; assist with implementing fixes on network devices such as switches, routers, firewalls, wireless access points under remote guidance. The position requires deep technical expertise, exceptional customer service, and superb communication skills to build strong relationships with business users and stakeholders at all levels, including Innovation & Engineering DWP (I&E).
L2 Desktop Support Engineer Tata Consultancy Services LtdL2 Desktop Support EngineerAurora, IL$55,000–$65,000 / yearResponsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services).
Desktop Support Tech I 219 Health NetworkDesktop Support Tech IMunster, INOur comprehensive benefits program includes, but is not limited to: Medical, dental and vision coverage Wellness program, including free screenings Healthcare and Dependent Care Spending Accounts (HSA) Retirement savings plan Life insurance Disability income protection Employee Assistance Program (EAP) Fitness center discount program Tuition assistance and career development Paid Time Off (PTO) Reward and recognition programs Join our team of healthcare professionals at Powers Health. This role is responsible for responding to Help Desk phone calls and electronic requests, resolving Level I incidents in accordance with established Incident Management policies, and escalating issues as appropriate.
IT Field Services Technician Ann & Robert H Lurie Children's Hospital of ChicagoIT Field Services TechnicianChicago, IL$26.25–$42.92 / hourDesktop Responsibilities: maintenance of client systems [workstations (hardware, operating system and application software), printers, other peripherals, etc.], ensure user access to network application software, and provides primary support for desktop system network functions. 1-3 years experience in a corporate/enterprise desktop client environment with the following expertise: Comprehensive knowledge of Microsoft Windows client operating systems (Windows Workstation 2000/XP Professional, etc.) and Microsoft Office (XP/2003).
NewIT Service Desk Analyst Real Chemistry, LLCIT Service Desk AnalystChicago, IL$65,000–$75,000 / yearAble to work well under pressure and deal with all angles of support at all levels, for example, walk ups, service desk, chat, and phone, including meeting rooms setups for internal and client meetings along with town halls and company events. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future.
IT Service Desk Manager GCM GrosvenorIT Service Desk ManagerChicago, IL$135,000–$165,000 / yearThe IT Service Desk Manager is responsible for leading a geographically distributed service desk team- spanning Chicago, New York, and offshore team members - and ensuring the firm's end users receive exceptional technical support across hardware, enterprise software, and an increasingly AI-powered technology stack. The ideal candidate will bring a white-glove service mindset, a broad and current knowledge of enterprise technologies, and the flexibility to operate effectively across a wide range of situations - from complex infrastructure escalations to providing discreet, high-priority support for senior leadership and other VIP stakeholders.
IT Onsite Technician Hemmersbach Gmbh & Co. KgIT Onsite TechnicianBatavia, ILThe ideal candidate has strong technical troubleshooting skills, experience with desktop support, and delivers excellent customer service while working directly at client sites.\n \nKey Responsibilities:\n\n Provide onsite technical support for desktops, laptops, and peripherals\n \n\n Diagnose and resolve hardware and software issues\n \n\n Install, configure, and maintain IT systems and applications\n \n\n Maintain accurate service records, inventory, and equipment tracking\n \n\n Communicate effectively with clients, teams, and management\n \n\n Support project rollouts and deployments\n \n\n \nBe part of us\n \nHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. Knowledge of TCP/IP and networking protocols\n Ability to work independently and as part of a team\n Excellent communication and customer service skills\n Technical certifications such as A+ or Network+ are preferred\n Flexibility to work outside of normal business hours, as needed\n Familiarity with Windows OS, Mac OS, and various software applications\n This role is a salary non-exempt position with a targeted salary range of $46,000.00 \u2013 $50,000.00 USD annually.\n \nYour tasks\n \nHemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support across enterprise environments.
IT Services Help Desk Technician - Part Time NerdsToGoIT Services Help Desk Technician - Part TimeChicago, Illinois$25–$30 / hourIf computers, smartphones, and tablets "speak to" you, or if you’re looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you. We strive every day to provide outstanding technology services for residential and small business customers, demystifying technology and making it accessible for all.
IT Transportation Systems Analyst Pactiv Evergreen IncIT Transportation Systems AnalystLake Forest, ILNovolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.
Director, IT Infrastructure & Operations Fellowes BrandsDirector, IT Infrastructure & OperationsItasca, IL$190,000–$210,000 / yearProvide leadership in planning and directing multiple departments and managers overseeing different IT functions including IT Project Management, Master Data team, Database Admin team computer operations and production support, systems administration, network operations, PC/desktop support and customer service. As the Director, IT Infrastructure & Operations, you will direct IT Operations and Infrastructure teams, their tasks and responsibilities, which include infrastructure, networks, outsourcing, telephony, security & compliance and computer auxiliary operations and support, along with vendor management and contract negotiations.
Help Desk Support Analyst Level 3 BridgePoint Technologies.Help Desk Support Analyst Level 3Lombard, IllinoisHere’s a little bit more about what we’re looking for in a Help Desk Support Analyst Level 3. We are looking for someone that is confident and comfortable when working with clients, with the ability to empathize effectively regrading their request, enabling the successful troubleshooting, diagnosing, and resolution of the issue at hand. Please keep reading to determine if you’re a good fit for what we’re looking for in a Help Desk Support Analyst Level 3. The ideal person we are looking to fill our position loves supporting people when they need help.
IT Systems Administrator GTI EnergyIT Systems AdministratorDes Plaines, IL$90,000–$120,000 / yearThis role includes working with technologies such as Active Directory, Azure, cloud services, Microsoft 365, Microsoft Teams, Intune, NetApp SAN and NAS storage, cybersecurity tools, and backup solutions. This salary range is GTI Energy's good faith estimate, and the actual salary may vary based on a number of factors including, but not limited to, GTI Energy's business or organizational needs and an individual's relevant experience, education, qualifications, certifications, skills, seniority, geographic location, and/or performance.
IT Systems Administrator - Remote (Chicago Area) ActiveProspect, Inc.IT Systems Administrator - Remote (Chicago Area)Chicago, ILRemoteBecause our business runs on the trust customers place in our platform and our handling of their data, the day to day discipline of this role, patching on schedule, verifying backups, tracking assets, and keeping access tightly controlled, directly protects both employee productivity and company risk posture. ActiveProspect is seeking an IT Systems Administrator to join a small team responsible for our corporate network, including servers, workstations and laptops, connectivity, and end user support.
Desktop Support Specialist Artech LLCDesktop Support SpecialistChicago, IL$20–$25 / hourHardware & Software Support: Diagnose and repair hardware failures, system crashes, network connectivity issues, and peripheral problems for Dell laptops, Macs, monitors, and docking stations. This role is responsible for provisioning, maintaining, and troubleshooting Dell Windows laptops and Client Mac workstations while ensuring high customer satisfaction and minimal downtime.
Level 2 Technician - Managed IT Services - MSP NerdsToGoLevel 2 Technician - Managed IT Services - MSPChicago, IllinoisJob Summary NerdsToGo of Chicago Downtown is a growing managed IT services (MSP) provider supporting small and mid-sized businesses across Chicago. This is a hybrid help desk + field role for an experienced technician who works independently, communicates clearly with non-technical clients, and can mentor junior techs.
IT Generalist (Tier 2 Helpdesk) Metro Infectious Disease ConsultantsIT Generalist (Tier 2 Helpdesk)Burr Ridge, IL$68,000–$75,000This role serves as the escalation point for Tier 1 technicians, resolving complex issues, maintaining core IT systems, and ensuring reliable day‑to‑day operations for end users. The ideal candidate is a versatile problem‑solver with strong troubleshooting skills, excellent communication and custom service, and the ability to work independently in a fast‑paced environment.
NewHelp Desk Support/Technician Hornblower Group IncHelp Desk Support/TechnicianChicago, ILHornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems.