This is the safe, effective, and appropriate disposition of health-related problems and includes: assessing the severity of symptoms, communicatingurgent patient needs to the LIP, referral to appropriate setting or level of care, documenting interventions and an individualized plan of care using an EMR, education of patients and families on their disease process and interventions to promote health and well-being, preliminary interpretation of data, providing home health advice and follow-up, ability tomake triage decisions quickly and calmly in emergency situations, and assuring continuity of care . This role supports patient care through clinical telephone triage, care coordination, patient education, and collaboration with Advanced Practice Providers (APPs) and the interdisciplinary care team to ensure safe, timely, and effective care.