Cortland, New York30+ days ago
Perform a variety of administrative tasks as assigned, which may include: conducting follow-up calls related to First Notice of Loss (FNOL) or data management; processing physical and electronic mail generated by the claims management system; supporting expense bill handling under the direction of Claims Management; assisting with regulatory compliance activities; and collaborating with the Claims team to enhance operational efficiency. Handle diverse telephone responsibilities, including collecting FNOL data via phone, serving as the first point of contact for insureds, agents, claimants, attorneys, medical providers, and other stakeholders, verifying and relaying information per internal procedures and authorization from Claim Leadership.