Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Responsibilities include greeting surgical patients and thir support persons, assisting with patient registration and identification, issuing directions, transporting patients to Day of Admission Surgery department, and assisting with communication updates for the surgical patient's support persons.