UNKNOWN

ADAPTED_NOW

Be the leading example of hospitality for our team members and guests,educate team members and guests on products and services to provide convenient meal solutions; and quickly addressing and resolving guest concerns . You will coordinate the onboarding and initial training of newly hired team members, support team member engagement activities, and manage guest flow to ensure an outstanding shopping experience and drive results.

HOUR

The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission.  Our added benefits for joining The Fresh Market team <table style="height:150px;width:853px;border-collapse:collapse;border-style:hidden"><tbody><tr style="height:105px"><td style="width:51.8625%;height:105px;vertical-align:top"><ul><li>Team Member discount of 30% </li><li style="font-family:'verdana' , 'geneva' , sans-serif;font-size:12px">Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)</li><li style="font-family:'verdana' , 'geneva' , sans-serif;font-size:12px">401K contribution and company match</li><li style="font-family:'verdana' , 'geneva' , sans-serif;font-size:12px">Financial Wellness Program</li></ul></td><td style="width:48.1375%;height:105px;vertical-align:top"><ul><li>Personal time off and additional time off purchase plans are available</li><li style="font-family:'verdana' , 'geneva' , sans-serif;font-size:12px">Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family</li><li style="font-family:'verdana' , 'geneva' , sans-serif;font-size:12px">Discounts on pet insurance, daycare, event tickets, and many more.</li></ul></td></tr></tbody></table>   About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that require significant attention to detail. This is a fast-paced position that requires efficiency and effectiveness and a passion for excellence to drive results.  This position is located in West Chester and the address to the store is 7720 Voice of America Centre Drive West Chester, Ohio 45069 The pay range for this position is $18.40 - $23.00 per hour.What You'll Do: <ul style="margin:0px;padding:0px;font-family:'verdana'"><li style="margin:0px 0px 0px 24px;padding:0px;font-size:11pt;font-family:'calibri' , 'calibri_msfontservice' , sans-serif">Greet guests and proactively assist them in a friendly manner with accurate and timely service </li><li style="margin:0px 0px 0px 24px;padding:0px;font-size:11pt;font-family:'calibri' , 'calibri_msfontservice' , sans-serif">Be the leading example of hospitality for our team members and guests,educate team members and guests on products and services to provide convenient meal solutions; and quickly addressing and resolving guest concerns  </li><li style="margin:0px 0px 0px 24px;padding:0px;font-size:11pt;font-family:'calibri' , 'calibri_msfontservice' , sans-serif">Support accurate inventories and sales reporting, manage front end performance with routine operational audits </li></ul><ul style="margin:0px;padding:0px;font-family:'verdana'"><li style="margin:0px 0px 0px 24px;padding:0px;font-size:11pt;font-family:'calibri' , 'calibri_msfontservice' , sans-serif">Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner </li><li style="margin:0px 0px 0px 24px;padding:0px;font-size:11pt;font-family:'calibri' , 'calibri_msfontservice' , sans-serif">You will coordinate the onboarding and initial training of newly hired team members, support team member engagement activities, and manage guest flow to ensure an outstanding shopping experience and drive results. </li><li style="margin:0px 0px 0px 24px;padding:0px;font-size:11pt;font-family:'calibri' , 'calibri_msfontservice' , sans-serif">At times you will be responsible for total store operations or Manager on Duty (MOD) </li></ul>Availability: This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.  Qualifications: At a minimum, what you’ll need <ul style="margin:0px;padding:0px;font-family:'verdana'"><li style="margin:0px 0px 0px 24px;padding:0px;font-size:11pt;font-family:'calibri' , 'calibri_msfontservice' , sans-serif">3 years of management experience in the retail, restaurant, or hospitality field or 5 years of related management experience  </li></ul><ul style="margin:0px;padding:0px;font-family:'verdana'"><li style="margin:0px 0px 0px 24px;padding:0px;font-size:11pt;font-family:'calibri' , 'calibri_msfontservice' , sans-serif">Working knowledge of Microsoft Office  </li><li style="margin:0px 0px 0px 24px;padding:0px;font-size:11pt;font-family:'calibri' , 'calibri_msfontservice' , sans-serif">Must be at least 18 years of age</li></ul>We are proud to be an Equal Opportunity Employer: The Fresh Market is a proud, equal-opportunity employer that is committed to creating a diverse, equitable, and inclusive workplace.   Reasonable Accommodation: Consistent with applicable laws, The Fresh Market will provide reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to The Fresh Market. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.   The statements in this job posting describe the general nature and level of work expected in this role but are not all-inclusive. The Fresh Market looks forward to talking with interested candidates to share additional details about the applicable responsibilities, duties, and skills required.   #LI-AV1

Memorable. Inviting. Different. No one word can accurately describe what it's like to be part of the Fresh Market. The experience is as much an intangible feeling, as it is smell, sight and sound. Each detail of what we do reflects the character of who we are. We are people with a passion for quality and service. Talented individuals who want to contribute and thrive. A diverse team unlike any other.

The Fresh Market continues to grow with opportunities in new and existing locations. We select talent for a wide range of a wide range of openings, within our store and at our corporate office in Greensboro, North Carolina. Search our jobs, read more about us, and learn why you've never worked anywhere like this before.

The Fresh Market, Inc.

Guest Service Manager

The Fresh Market

FEED

OTHER

Mornings are spent helping your prep crew ready the store for lunch service and preparing catering orders for guests, keeping a close eye on food safety practices and recipe perfection. Before the doors open, gather your team for pre-shift (or even family meal!), and catch them up on the newest Taziki’s updates like a recipe change or a new feature of our Taz Rewards program.

We get it – you want a flexible job you’re excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki’s. Bring your focus and your enthusiasm - we’ll teach you the rest! YOUR ROLE Being a Taziki’s Assistant General Manager (AGM) means you’re a friendly, energetic and dependable team-oriented leader, with a strong work ethic and a real passion for fresh food. You’re excited about providing healthy, delicious meals for your local community and creating a location where guests feel welcome and comfortable. You’re looking for the chance to build, develop and mentor a team, and you love the challenge of setting goals and hitting them! Come join the collection of Taziki’s success stories and let your career grow with us! WHAT YOUR TEAM SAYS “I enjoyed working at Taziki's. I was friends with all of my co-workers so it felt like a family! I had good pay and great hours! I enjoyed learning how to do a lot of things in the kitchen!” “It has been by far my favorite job. I love the brand and what Taziki's stands for. The food is all fresh every day, everything is made that morning.” A WEEK IN YOUR TAZIKI’S LIFE Each day at Taziki’s is a little different - part of what keeps it exciting! Your week kicks off each Monday with a look at last week’s Flash P&L with your GM, deciding how to best schedule, coach, and direct your team to meet your cost benchmarking. Mornings are spent helping your prep crew ready the store for lunch service and preparing catering orders for guests, keeping a close eye on food safety practices and recipe perfection. Before the doors open, gather your team for pre-shift (or even family meal!), and catch them up on the newest Taziki’s updates like a recipe change or a new feature of our Taz Rewards program. You’ll enjoy meeting the great people in your community as you touch tables and help guests with their Take-Out orders - get to know them by name! During the afternoons, managing shift change, you’ll juggle helping on the line while knocking out some of your admin tasks like reviewing invoices, scheduling staff, or ordering product. You might interview an applicant for a job or start a new hire on their online training courses. As a leader of your team, set aside a few minutes a day to check in on a staff member - ask how it’s going, always encouraging them to learn new skills and positions! For evening shifts, you’ll help the team push through busy online ordering hours for Take-Out dinners. As the shift winds down, you’ll use your evening counts and tomorrow’s catering orders to make prep sheets for your AM team, setting them up for another successful day! As the week comes to a close, you’ll work with your management team to check and double-check inventory and payroll details to close out and review another week of performance towards your goals! YOUR ACTIVITIES<ul><li>Successfully completing 400 hours of our Certified Management Training</li><li>Being a Taziki’s Ambassador for our service, our menu, our story, and our culture</li><li>Embodying our “cafe management” work style by performing store positions when not focused on administrative responsibilities</li><li>Describing our food with passion and educating our guests on our menu, its ingredients and allergy/dietary alerts for both restaurant and catering orders</li><li>Maintaining proper hygiene and upholding an appearance that projects a positive company image at all times</li><li>Demonstrating a professional attitude and respect for your coworkers, establishment, and the Taziki’s brand</li><li>Supervising and mentoring your staff members and managing quality crew development, motivation, training and evaluations</li><li>Maintaining a positive, clean, safe atmosphere and environment for both your guests and your coworkers</li><li>Managing the quality of your store through by meeting Taziki’s standards for food procedure, service and cleanliness</li><li>Learning to effectively manage operational and admin duties, understanding how their accurate and timely completion creates your store’s success</li><li>Creating staff schedules for BOH and FOH employees using weekly forecasted sales</li><li>Managing weekly truck orders and inventory to maintain the freshest products in the right quantities</li><li>Complying with applicable Health Department standards and leading the team to use safe work practices throughout shift</li><li>Assisting in building upkeep, general maintenance and grounds</li><li>Managing compliance with all company policies and procedures as well as all local, state and federal regulations</li></ul> WHY TAZIKI'S?:We believe that great food brings people together and we aim to help people and communities flourish, or as the Greeks call it, “Eudaimonia”, living the good life. We’re defined by sourcing authentic ingredients and serving made-from-scratch meals that nourish our guests daily without the use of fryers, freezers, or microwaves. We’re a team of big-hearted foodies that function like family to make each guest feel at home. We thrive on the words included in our culture compass: Connection, Challenge, Collaboration, Details, and Fresh. These ideals are executed through our mission to create an environment that combines extraordinary food with meaningful human connection. We’re a rapidly expanding brand, named one of America’s fastest-growing leaders by Inc. 5000 in the fresh-casual segment. Having more than tripled in size since 2011, we’re approaching 100 restaurant locations in 17 states and still growing. Taziki’s is an Equal Opportunity EmployerYOUR TALENTS<ul><li>Ability to thrive in a fast-paced environment</li><li>Must be 21 years of age</li><li>Minimum of 1-3 years of management experience</li><li>No more than 2 jobs in the previous 5 years</li><li>Must obtain a Food Manager Certification</li><li>Prior knowledge of Profit and Loss statements preferred</li><li>Working knowledge of Microsoft Office and computer literacy</li><li>Excellent leadership, customer service, and communication skills</li><li>Ability to attract, select, train, retain, and motivate quality employees</li><li>Motivated, self-initiated and team-oriented</li><li>Strong time management and organization skills</li><li>Demonstrate sound decision making and problem-solving skills</li><li>Strong work ethic, and desire to exceed our guests’ expectations</li></ul> YOUR WORKING CONDITIONS/HOURSPosition requires the ability to tolerate walking and standing during the entire shift. Requires reaching, bending, lifting, carrying, and must be able to lift a minimum of 50 pounds to chin level without injury. Work with speed and efficiency in high-pressure situations. YOUR PHYSICAL REQUIREMENTSFlexible schedule requiring 50-55 hours weekly of physical activity. Shifts will vary and may include early mornings, evenings, weekends and/or holidays.YOUR PERKS<ul><li>Competitive Salary or Hourly pay</li><li>Health, Dental and Vision Insurance</li><li>FREE Meals</li><li>Paid Vacation</li><li>Exciting and dynamic work environment</li><li>Opportunities for growth and a promising career path</li></ul>Taziki's Café is a fast-casual restaurant brand with more than 90 locations in 17 states. Our menu is Mediterranean-inspired with a Southern flair, and our mission is to create an environment that combines extraordinary food with meaningful human connection. Corporate headquarters are located in Birmingham, AL and Nashville, TN.<h3>Salary</h3>$42000.00 - $48000.00 per year<h3>Job Type</h3>Full time

Taziki's Cafe

Taziki's Assistant Manager

Administrative Skills

Allergies

Billing

Catering Services

Change Management

Communication Skills

Computer Skills

Corporate Policies

Customer Support/Service

Dental Insurance

Federal Laws and Regulations

Food Safety

Food Services

Groundskeeping

Health Department

Inventory Management

Leadership

Maintain Compliance

Mentoring

Microsoft Office

Microwaves

Operations Management

Order Management

Order Processing

Organizational Skills

Problem Solving Skills

Profit & Loss Statements

Property Maintenance

Quality Management

Restaurant

Safety/Work Safety

Sales Forecasting

Schedule Development

Set Goals

Staff Motivation

State Laws and Regulations

Team Lead/Manager

Team Player

Time Management

Vision Plan

workstreamftpin

If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. Scarlet & Gray Hospitality was born to meet and exceed our customers' expectations through exceptional hospitalIty management services and quality hotel development.

Every day we work with our guests colleagues and business partners to drive better outcomes. A career with offers a rewarding path for career development and an opportunity to join a team of growing energetic professionals. Come and join our growing family!Responsible for checking guests in and out of the hotel making reservations and assisting with general information. A Guest Service Agent is responsible for completing shift checklist as required by Guest Services Manager/Supervisor and maintaining the high standards of service and hospitality. General Accountability:<ul><li>Provide the highest quality of service to the customer at all times</li><li>Promptly and effectively handle guest complaints and requests</li><li>Check guests in and out efficiently and in a friendly manner</li><li>Post guest charges and compute guest bills collect payment and make change for hotel   guests</li><li>Follow all cash handling procedures as required</li><li>Handle guest mail and messages per established procedures</li><li>Develop a thorough knowledge of room locations room rates amenities and selling strategies</li><li>Take reservations on property</li><li>Block rooms and handle special requests</li><li>Monitor room availability</li><li>Handle safe deposit boxes used by guests per established procedures</li><li>Keep lobby and desk area clean and presentable</li><li>Have a thorough knowledge of emergency and security procedures</li><li>Offer and properly handle requests for wake-up calls</li><li>Ensure all rooms are check in property and a valid and working form of payment is collected</li><li>Communicate with incoming staff and management by logging pertinent information in the pass on log</li><li>Keep maintenance informed of all maintenance needs</li><li>Must wear proper uniform at all times in accordance with Standards</li><li>Participate in any sales lead generator (will vary by property)</li></ul>Specific Essential Tasks/Duties:<ul><li>Must be able to complete all required training in timely manner as required by the brand</li><li>Participate in daily and weekly team meetings</li><li>Be familiar with daily hotel revenue goals and execute tasks and responsibilities to achieve these goals</li><li>Process guest arrivals and departures including all necessary payments.</li><li>Handle & coordinate room assignments and pre-arrivals.</li><li>Handle guests concerns.</li><li>Offer referral for services and handle requests for information.</li><li>Handle and store guest luggage.</li><li>Assist with the check-in and check-out of groups and tours</li><li>Answer switchboard with standards of proper telephone etiquette</li><li>Communicate with housekeeping on any issues guest request early arrivals late departures</li><li>Perform all duties as indicated in the shift checklist report</li><li>Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate and culture.</li><li>Must be able to work varying shifts and time schedules as needed (days nights weekends and holidays).</li></ul>BehaviorsPreferred<ul><li>Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well</li><li>Team Player: Works well as a member of a group</li><li>Enthusiastic: Shows intense and eager enjoyment and interest</li></ul>MotivationsPreferred<ul><li>Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization</li><li>Goal Completion: Inspired to perform well by the completion of tasks</li><li>Growth Opportunities: Inspired to perform well by the chance to take on more responsibility</li><li>Self-Starter: Inspired to perform without outside help</li></ul>General Notes<ul><li>This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor.</li><li>Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.</li><li>If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.</li><li>The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.</li></ul>Home2 Suites by Hilton is an American all-suite extended-stay hotel featuring contemporary accommodations and customizable guest room design. With separate sleeping and living spaces, our studio and one-bedroom suites provide you the perfect floor plans whether you stay one night, one week, or more. Home2 Suites by Hilton is operated by Scarlet & Gray Hospitality. Scarlet & Gray Hospitality was born to meet and exceed our customers' expectations through exceptional hospitalIty management services and quality hotel development. Our slogan says it all: Hospitality...."we get it." We are in this business to achieve 100% customer satisfaction. We do that by listening to our customers and clients.<h3>Salary</h3>Starting at $13.00 per hour<h3>Benefits</h3>Bonus pay, Other<h3>Job Type</h3>Full time, Part time

Home2 Suites by Hilton

Guest Service Representative

Corporate Law

Customer Satisfaction

Detail Oriented

Emergency Procedures

Fast Food

Home Inspections

Hospitality Revenue

Hotel Reservation

Housekeeping/Cleaning

People Management

Procedure Development

QoS (Quality of Service)

Request for Information (RFI)

Resolve Customer Issues

Sales

Sales Strategy

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Guest Service ManagerThe Fresh Market, Inc.

Taziki's Assistant ManagerTaziki's Cafe

Guest Service RepresentativeHome2 Suites by Hilton

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