Specific Accountabilities:Oversee all aspects of guest service operations as person in chargeExemplify key concepts of hospitality when interacting with guests, associates, and communityEnsure adherence to check cashing, refund, and store charge policies and proceduresEnsure compliance on WIC, Electronic Benefits (EBT), alcohol, and tobacco purchasesAssist guests with questions, purchases, store charges, and special ordersAssist associates in achieving service and labor objectives as directed by GSMEnsure completion of daily maintenance (i.e. floor inspections, checkout area, hospitality station, bottle machine area)Provide input to GSM concerning associate performance and department conditionsDeliver clear expectations and follow-through on assigned tasks in GSM's absenceAssist in training and development of associatesWork in a fast-paced, high-demand environment where time-sensitive processes may contribute to elevated levels of stress. We are consistently recognized by our guests as an industry leader when it comes to service, product selection, store design and overall atmosphere.