Manage inputs to and outputs from the COO’s office, as well as MC, SPG and DH groups; Serve as the primary liaison with the administrative managers and teams for the Director’s and Trustee Office, Deputy Director, Chief Advancement Officer, and Chief Curator; Draft COO correspondence, memos, briefings, and reports; support COO with internal and external communications as needed, including role as Museum spokesperson; Support COO with talent management and workforce planning, working with key deputies, Chief Human Resources Officer, and other human resources professionals from the Office of People and Culture (OPC) and outside firms, as required; Partner with COO, their key deputies, and OPC on recruiting, hiring, onboarding, and offboarding staff; Organize and maintain critical and confidential documents and files in MS365 systems (SharePoint, OneDrive, Teams) for security and safekeeping; Correspond and manage communication with internal and external contacts; Coordinate departmental files and record-keeping including tracking of budgets, confidential proposals, and proprietary information related to strategic and other priority institutional initiatives in the 2026 Strategic Plan; Process and submit invoice vouchers (via Concur); Project Management and Operations: Working across multiple operating divisions and alongside staff at all levels of the Museum, including the executive leadership team (Management Council or MC), the senior staff (Strategic Planning Group or SPG, and Department Heads (DH), the position stewards and executes on a range of recurring and ad hoc projects and high-priority Museum-wide strategic and operating initiatives.