The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. Answers phone within four rings with name and department, asks before placing caller on hold and waits for response, checks back with callers holding and offers alternatives, announces call to connecting party when transferring a call, and thanks the caller.