Handles administrative duties, including, but not limited to, security check call for all locations, stop payment requests, check orders, credit inquiry requests, verification of deposits, account research for internal and external customers, placing Reg CC holds on mobile and ATM deposits, process online transactions, return mail verification, filing of all needed paperwork, process morning notices, returned mail and deposit corrections. Answers incoming bank Customer Service queue calls and online chats and provides support for customer needs, including, but not limited to, answering questions, transferring funds, unlocking digital accounts, ordering new debit cards, researching account, offering solutions to simplify customers' lives, etc.