Essential duties and Responsibilities: The role will be exposed and impact the complete supply chain process with our customers: • Improves customer service experience, engages customers and facilitates organic growth • Keeps accurate records and documents customer service actions and discussions • Coordinates travel arrangements, meetings, conferences, and events • Assist Account Executive with account management • Perform data entry when orders are completed or changed • Resolves promotional allowances, rebates, and pricing discrepancies • Contacts customers directly when necessary • Assists customers with existing and new orders, account statuses and relevant problems • Collaborates with internal departments for order coordination and delivery • Provides any necessary data or reports to the sales team • Other duties as assigned Qualifications and Requirements: • High School Degree or GED preferred; Bachelor’s degree in Marketing or related field a plus • Proficient in the use of Microsoft Office including Word, Excel, PowerPoint, and Outlook • Basic understanding of sales principles and customer service practices • Solid communication and interpersonal skills • Bilingual: English and Spanish preferred • Ability to travel: 10–30% Benefits you will enjoy: • Comprehensive benefits package that includes: Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan. It's fun to work in a company where people truly BELIEVE in what they're doing!