FULL_TIME

FEED

YEAR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.

<h4>Description</h4>The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties and Responsibilities<ul><li>Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience</li><li>Answer and manage incoming calls, emails, chats, and/or interactive voice response systems</li><li>Ability to learn and follow all customer service procedures and policies</li><li>Strive to meet and go above personal and team target goals</li><li>Record, organize and file customer interactions and account changes</li><li>Able to up-sell if needed</li><li>Able to schedule call back and appoints to resolve customer needs</li></ul><h4>Requirements</h4><ul><li>Previous experience in customer support, client services, sales, or a related field</li><li>Excellent at communicating over the phone and other communication platforms</li><li>Basic computer skills and experience</li><li>Able to multitask</li><li>Excellent time management and prioritization skills</li><li>Ability to listen actively, relay information, and answer questions and/or concerns.</li><li>Customer-focused for positive customer experience and resolution</li><li>Health Insurance (dental and vision included)</li><li>Excellent retirement plan</li><li>Tremendous upward mobility into other positions and management</li><li>Flexible hours</li><li>Remote Position(s) available (work from home)</li></ul><h4>Benefits</h4><ul><li>Health Insurance (dental and vision included)</li><li>Excellent retirement plan</li><li>Tremendous upward mobility into other positions and management</li><li>Flexible hours</li><li>Remote Position(s) available (work from home)</li></ul>Powered by JazzHR

Third Party CS

Customer Service Representative

Communication Skills

Computer Skills

Customer Experience

Customer Relations

Customer Support/Service

Customer/Client Research

Dental Insurance

Establish Priorities

Health Insurance

Identify Issues

Multitasking

Resolve Customer Issues

Retirement Plan

Sales

Schedule Development

Telephone Skills

Time Management

Up-Selling

Voice Response Systems

Work From Home

partner JazzHR

OTHER

UNKNOWN

Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Benefits: <ul><li>401(k) matching</li><li>Opportunity for advancement</li><li>Paid time off</li><li>Parental leave</li><li>Training & development</li></ul> 

 Position Overview Account Manager We have two locations and a team of 9 professionals at Enrique Ramirez Insurance and Fin Services Inc.  Our main agency is located in Soledad CA and the second one in Salinas CA. Our busy offices have a passion for making a difference in the lives of people and bettering the community. If you want to work in an environment that is fun, challenging and rewarding, then Enrique Ramirez - State Farm may be the right fit for you! This is a full-time position. The account manager assists customers with their insurance and financial services needs, ensures customer satisfaction, identifies risks, and makes recommendations for the best value protection. Responsibilities <ul><li>Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.</li><li>Use a customer-focused, needs-based review process to educate customers about insurance options.</li><li>Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.</li><li>Maintain a strong work ethic with a total commitment to success each and every day.</li></ul>As an Agent Team Member, you will receive... <ul><li>401K</li><li>Hourly pay plus commission/bonus</li><li>Paid time off (vacation and personal/sick days)</li><li>Valuable experience</li><li>Growth potential/Opportunity for advancement within my agency</li></ul>Requirements <ul><li>Interest in marketing products and services based on customer needs</li><li>Excellent interpersonal skills</li><li>Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams</li><li>Self-motivated</li><li>Detail oriented</li><li>Ability to make presentations to potential customers</li><li>Ability to assess customer needs and conduct effective interviews</li><li>Ability to effectively relate to a customer</li><li>Bilingual - Spanish preferred</li><li>Property and Casualty license (must be able to obtain)</li><li>Life and Health license (must be able to obtain)</li></ul>If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Enrique Ramirez - State Farm Agent

Customer Relations Representative - State Farm Agent Team Member

Billing

Calendar Management

Customer Satisfaction

Customer Training

Detail Oriented

Financial Services

Insurance

Interpersonal Skills

Interviewing Skills

Lead Generation

Licensing

Marketing

Multilingual

Needs Assessment

Presentation/Verbal Skills

Risk Analysis

Risk Management

Sales Management

Spanish Language

Training Program

Training/Teaching

We work in conjunction with different Unions across California, and we provided them with the benefits they receive on behalf of their Union. The role of a Union Benefits Coordinator would be to assist each member in receiving their specific benefits.

Must reside in California We are seeking employees to join our company in working remotely across California. Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.  We work in conjunction with different Unions across California, and we provided them with the benefits they receive on behalf of their Union. The role of a Union Benefits Coordinator would be to assist each member in receiving their specific benefits. Qualifications: <ul><li style="list-style-type:disc">Ability to build rapport with members</li><li style="list-style-type:disc">Customer Service Skills</li><li style="list-style-type:disc">Time management </li><li style="list-style-type:disc">Basic Computer knowledge </li></ul>What we offer: <ul><li style="list-style-type:disc">Full time Work from home</li><li style="list-style-type:disc">Benefits: Medical & Dental</li><li style="list-style-type:disc">Flexible hours</li><li style="list-style-type:disc">Growth opportunities </li></ul>Powered by JazzHR

Morphius Corp

Customer Care Representative Remote

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties and Responsibilities<ul><li>Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience</li><li>Answer and manage incoming calls, emails, chats, and/or interactive voice response systems</li><li>Ability to learn and follow all customer service procedures and policies</li><li>Strive to meet and go above personal and team target goals</li><li>Record, organize and file customer interactions and account changes</li><li>Able to up-sell if needed</li><li>Able to schedule call back and appoints to resolve customer needs</li></ul>Customer Service Job Requirements and Qualifications<ul><li>Previous experience in customer support, client services, sales, or a related field</li><li>Excellent at communicating over the phone and other communication platforms</li><li>Basic computer skills and experience</li><li>Able to multitask</li><li>Excellent time management and prioritization skills</li><li>Ability to listen actively, relay information, and answer questions and/or concerns.</li><li>Customer-focused for positive customer experience and resolution</li></ul>Benefits<ul><li>Health Insurance (dental and vision included)</li><li>Excellent retirement plan</li><li>Tremendous upward mobility into other positions and management</li><li>Flexible hours</li><li>Remote Position(s) available (work from home)</li></ul>Powered by JazzHR

Path Arc

Customer Service (Remote)

Administrative Jobs in King, CA

Administrative Jobs in King, CA

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Administrative Jobs in King, CA

Customer Service Representative Third Party CS

Customer Relations Representative - State Farm Agent Team Member Enrique Ramirez - State Farm Agent

Customer Care Representative Remote Morphius Corp

Customer Service (Remote) Path Arc

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