Contact Center Representative Florida Cancer Specialists, P.L.Contact Center RepresentativeBradenton, FLCORE COMPETENCIES, KNOWLEDGE/SKILLS/ABILITIES: Individuals must possess these knowledge, skills and abilities and be able to explain and to demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida.
YES Call Center Specialist (Bilingual English/Spanish) - Tampa YMCA Tampa Metropolitan Area Young MensYES Call Center Specialist (Bilingual English/Spanish) - Tampa YMCATampa, FLFull timeUnder the direction of the YMCA Engagement and Solutions Center (YES Center) Call Center Director, the YES Center Call Center Specialist will be responsible for receiving inbound and performing outbound calls that support Family Center operations and enhance the member/program participants experience by assisting with general inquiries, performing business functions such as membership sales, cancels and adjustments, program registrations, collection of failed drafts and updating account information. Critical areas of expertise include: Knowledge of computers and ability to learn software applications Excellent verbal, interpersonal and problem-solving skills Working well in team environment Highly organized and able to multi-task ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: YMCA Engagement and Solutions Center Call Center Responsible for effectively communicating information to callers regarding general inquiries, Family Center information, membership, programs, and events.
Call Center Representative Ultimate Staffing ServicesCall Center RepresentativeTampa, FloridaRemote$17–$21 / hourThe Call Center Representative (CCR) is responsible for handling both inbound and outbound phone calls, providing support, documenting information, and resolving issues. The CCR will interact with clients, technicians, and internal teams, utilizing a variety of TailWind systems, to ensure seamless service delivery.
Call Center Representative ManpowerCall Center RepresentativeTampa, FLFull timep> ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Contact Center Representative Systems Integration, Inc.Contact Center RepresentativeTampa, FLTemporaryHome Office Requirements:Hardwired internet (ethernet) connectionInternet speed of 25mbps or higher required (you can test this by going to www.speedtest.net)Private work area and adequate power sourceDESCRIPCIÓN DEL PUESTO: Estamos formando una base de candidatos previamente calificados para apoyar las operaciones de respuesta a desastres de FEMA. To prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.***Must have the ability to pass a federal background check***Responsibilities:Taking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-specific information.
Call Center Agent Luxury Bath TechnologiesCall Center AgentClearwater, FLIf you enjoy talking with people, have strong customer service skills, and want to work for one of the fastest-growing home improvement companies in the industry, we'd love to hear from you. In this role, you will contact homeowners, set qualified appointments for our sales team, follow up on leads, and help deliver an excellent customer experience.
Call Center Representative Luxury Bath TechnologiesCall Center RepresentativePalm Harbor, FLIf you enjoy talking with people, have strong customer service skills, and want to work for one of the fastest-growing home improvement companies in the industry, we'd love to hear from you. In this role, you will contact homeowners, set qualified appointments for our sales team, follow up on leads, and help deliver an excellent customer experience.
Debt Recovery Director MCI CareersDebt Recovery DirectorTampa, FloridaMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Representative Cellular SalesCall Center RepresentativeRiverview, FLFollow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character. Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key).
Contact Center Recruiter MCI CareersContact Center RecruiterTampa, FloridaMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Representative Cellular Sales Verizon Authorized RetailerCall Center RepresentativeRiverview, FloridaWritten Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences.
Experienced Accountant MCI CareersExperienced AccountantTampa, FloridaMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Limited Service Spanish Bilingual Call Center Supervisor MaximusLimited Service Spanish Bilingual Call Center SupervisorTampa, FLFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
NewLimited-Service Spanish-Bilingual Call Center Supervisor MaximusLimited-Service Spanish-Bilingual Call Center SupervisorTampa, FLFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
NewLimited-Service Call Center Supervisor MaximusLimited-Service Call Center SupervisorTampa, FLFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
IT Hosp Contact Center Operator - Orlando Health - Bayfront - Full Time Orlando Health VenturesIT Hosp Contact Center Operator - Orlando Health - Bayfront - Full TimeSt. Petersburg, FLKey Responsibilities Answer and process high-volume calls with professionalism and accuracy Dispatch and coordinate codes, trauma calls, and emergency notifications Monitor alarm systems and notify appropriate personnel in real time Transfer calls using warm handoffs Utilize systems to process messages, work orders, and service requests Page physicians and on-call personnel as needed Initiate overhead announcements clearly and accurately Support 24/7 operations, including nights, weekends, and holidays Follow all Orlando Health policies and emergency protocols (HICS) Additional Responsibilities Maintain on-call schedules Participate in training and professional development Support compliance and continuous improvement Qualifications Education High School Diploma or equivalent Experience Call center or customer service experience preferred Licensure None required What We're Looking For Strong communication and multitasking skills Ability to stay calm in high-pressure situations Attention to detail and accuracy Flexibility with scheduling. This role plays a critical part in emergency response, call routing, and system monitoring.
Pharmacy Tech III CCS Medical Holdings, Inc.Pharmacy Tech IIIClearwater, FLBy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. As a Pharm Tech III, You will process prescription orders while ensuring that the third party adjudications process is complete, troubleshoots and NDC changes on prepared orders, batches and collates patient paperwork, pulls correct medications, fills pharmacy orders, and assists in the packing and shipping of prescriptions.
Community Intervention Specialist - Overnight Crisis Center of Tampa BayCommunity Intervention Specialist - OvernightSouth Florida Terraces, FLCustomer Service (Internal & External)- Recognizes and attends to important details with accuracy and efficiency; treats customers courteously; responds to customer requests in a timely manner; elicits feedback from customers to monitor their satisfaction; considers both short and long-term interests of the customer in making service decisions; proactively identifies customer needs; takes responsibility to resolve customer complaints; takes business or personal risks to serve customers' long-term interests; creates strategies to help the organization serve customers more effectively. The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems.
Retention Specialist Rocket Pest ControlRetention SpecialistTampa, FloridaPrimary responsibilities will include saving customers from cancelling services, handling call backs from homeowners that have moved or sold property and contacting new homeowners taking over properties from current customers. The Retention Specialist will provide world class customer service by managing customer cancellations, cancel/move accounts, and customer call backs.
Inside Sales Manager — Call Center (Home Remodeling) Clearwater Shower BathInside Sales Manager — Call Center (Home Remodeling)Clearwater, FL$93,000–$100,000 / yearThe lead-to-appointment funnel, end to end: speed-to-lead, contact rates, booking rates, appointment quality (right-scope, well-qualified, confirmed), cancellations, saves, and held demos — by CSR. Scheduling and coverage: you'll match CSR staffing to when leads actually arrive — the kind of manager who notices when lead flow and staffing don't line up, and fixes it before anyone asks.