Service Desk Tech Level 3 Qualified StaffingService Desk Tech Level 3Saginaw, MIThe following outlines the responsibility of a SDT L3 role: L3: Escalations and team mentor+ Essential Job FunctionsProvide support to end users of managed services clientsTake direction from the Service Desk Manager and manage ticket assignments relative to ticket priority and ageFollow specific Service Desk Team documented processes and workflowsWork assigned tickets from triage through completionUse our suite of service desk and tools to diagnose and resolve client support issuesRefer to client technical documentation for information that will help you understand and resolve client technology issuesEscalate assigned aging tickets to the SDM when assigned tickets cannot be resolved within 1-hour to maintain acceptable average resolution time KPI Seek assistance from the SDM when stuckDocument service work and time in ConnectWiseUnderstand the implications and effect of service procedures, steps, and tasks that your work will have on client infrastructure, uptime, and potential business interruptionWork collaboratively with the members of the Service Desk Team, and cross functionally with all service delivery teams and team members familiar with the client environment and businessWork with the SDM to identify chronic service issues across the client baseProvide on call support based on the on-call schedule/rotationProvide on-site service as necessaryMaintain technical skills required to perform the SDT role Attend and participate in weekly one-on-ones with SDM and monthly team meetings+ Education and ExperienceTechnical skill relevant to technologies supported (ongoing)Strong organizational and coordination skillsExcellent communication abilities for effective client and team interactionsAbility to manage multiple tasks and prioritize effectivelyTechnical skill relevant to technologies supported (ongoing)Strong organizational and coordination skillsExcellent communication abilities for effective client and team interactionsAbility to manage multiple tasks and prioritize effectivelyCompTIA A+, Network+, or Security+ certification preferred. Service Desk Technician Level 3 (SDT L3) OverviewService desk technicians are first responders to reported and ticketed client issues.
Assistant to HR Dept-Saginaw SHORT TERM Qualified StaffingAssistant to HR Dept-Saginaw SHORT TERMSaginaw, MI$19–$22 / hourJoin Our Team as a Short Term Assistant to the HR Dept located in Saginaw MIWe are looking for an extremely organized individual for a short term project. This person would be responsible for scanning and organizing confidential personnel files and organizing them into digital files.
Receptionist- Saginaw, Michigan Jars CannabisReceptionist- Saginaw, MichiganSaginaw, MIFull timeJob DutiesVerify customers' legal age requirements, register new customers in the POS system, and scan in returning customersCheck customer purchasing allotments through the POS system upon check-inPromote the JARS brand and get customers excited about shopping at our locationWelcome guests and customers into the store with a positive, upbeat, and friendly demeanorUse proper greetings and salutations with all customers at all timesAssist with curbside and online orders when neededAnswer calls with professional and proper phone etiquetteProvide customers with information regarding products, store hours and location, daily specials, website address, and moreEmphasize the JARS Loyalty Program, campaigns, events, daily texts, and other promotionsArrive to each scheduled shift on time and presentably dressedCommunicate with team members for order completion updatesCreate personable and memorable experiences for all store patronsAlways maintain Michigan and CRA compliance in all customer-facing interactionsPerform opening, mid-day, and closing tasks, as well as general upkeep of the reception areaSupport store management in an administrative capacity as requiredAdhere at all times to all applicable laws, regulations, policies, compliance requirements, and protocolsMonitor customer queues at all timesKeep all online and in-store menus current with daily offeringsOther duties as assigned by management. The Receptionist is responsible for checking in new and existing patients per state and CRA requirements, creating patient profiles, and generally assisting where needed.
Branch Administrator Rhonemus GroupBranch AdministratorMount Pleasant, MISupports branch staff training to ensure consistency of branch operations across all regions. Establishes practices to enhance the customer service experience throughout the entire branch network.
Customer Service Representative Shively Diversified Management ServicesCustomer Service RepresentativeSaginaw, MIWe are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge. • Maintain a high level of professionalism with customers demonstrating excellent customer service.
Take Out Clerk Bavarian Inn RestaurantTake Out ClerkFrankenmuth, MI$13.73–$18 / hourWhether you're helping a family pick up dinner, assisting a guest with menu questions, or delivering a curbside order with a smile, you'll play an important role in every guest's experience. Carefully review every order for accuracy, quality, and completeness, ensuring entrées, sides, beverages, condiments, utensils, and special requests are included before it leaves the restaurant.
NewSite Safety Coordinator Shively Diversified Management ServicesSite Safety CoordinatorSaginaw, MIThis is an entry-level field position focused on maintaining a visible safety presence, observing jobsite conditions, reinforcing the use of required PPE and basic site rules, and promptly communicating concerns to project leadership. Walk the jobsite routinely and watch for unsafe conditions, unsafe behaviors, PPE issues, housekeeping concerns, and access hazards.
Member Care Center Representative/Call Center Representative Dow Credit UnionMember Care Center Representative/Call Center RepresentativeMidland, MIPart timeYou perform troubleshooting, problem-solving, and maintenance of member accounts, assisting members with basic banking tasks such as processing withdrawal requests, looking up account info, checking deposits, posting loan payments, making general ledger transactions, processing account transfers, preparing wires, and issuing official checks. QUALIFICATIONS FOR A MEMBER CARE CENTER/ CALL CENTER REPRESENTATIVEHigh school diploma or equivalent2+ years of customer service experienceGood computer and software aptitudeExcellent customer service skillsDo you have excellent communication skills, both verbal and written?
CLERICAL MEDICAL ASSISTANT - SURGICAL ONCOLOGY Covenant HealthCareCLERICAL MEDICAL ASSISTANT - SURGICAL ONCOLOGYSAGINAW, MichiganFull timeWe foster a culture built on teamwork, excellence, accountability, respect, customer service, and enthusiasm, where every employee plays an important role in delivering patient-centered care and making a difference in our community. Overview: The Clerical Medical Assistant provides administrative support to physicians and advanced care practitioners (APPs), other healthcare professionals and patients.
ADMINISTRATIVE OFFICE ASSISTANT II Central Michigan UniversityADMINISTRATIVE OFFICE ASSISTANT IIMount Pleasant, MIEmployee Group Administrative Office Assistant Staff Pay Level Pay Range Minimum Starting Rate: $16.60 per hour Division Finance and Administrative Services Department Risk Mgmt, Environmental Health & Safety Position Status Regular Position End Date Employment Status Full-Time FTE 1.0 Position Type 12 month Weekly Work Schedule Mon-Fri, 8:00 a.m. Performs general front office duties, such as, but not limited to, serving as the initial point of contact for visitors, handling incoming and outgoing mail, creating and maintaining organized filing systems, faxing and photocopying documents for department staff and maintaining department schedules.
NewUNIT SECRETARY PEDIATRICS (FULL TIME) Covenant HealthCareUNIT SECRETARY PEDIATRICS (FULL TIME)SAGINAW, MichiganFull timeWe foster a culture built on teamwork, excellence, accountability, respect, customer service, and enthusiasm, where every employee plays an important role in delivering patient-centered care and making a difference in our community. EMR Clinical Support With key responsibilities for smooth, accurate, and timely patient flow, the HUC will accept calls and record patient information from patient placement regarding admissions and transfers.
NewCANCER CARE & INFUSION THERAPY OFFICE ADMINISTRATOR Covenant HealthCareCANCER CARE & INFUSION THERAPY OFFICE ADMINISTRATORSAGINAW, MichiganFull timeWe foster a culture built on teamwork, excellence, accountability, respect, customer service, and enthusiasm, where every employee plays an important role in delivering patient-centered care and making a difference in our community. Overview: The Cancer Care & Infusion Therapy Office Administrator coordinates the office to maintain timely patient flow, maximize efficiency, and maximize use of the patient care area.
CLINICAL/CLERICAL MEDICAL ASSISTANT - COVENANT MEDICAL GROUP PRIMARY CARE SAGINAW TRAUTNER Covenant HealthCareCLINICAL/CLERICAL MEDICAL ASSISTANT - COVENANT MEDICAL GROUP PRIMARY CARE SAGINAW TRAUTNERSAGINAW, MichiganFull timeWe foster a culture built on teamwork, excellence, accountability, respect, customer service, and enthusiasm, where every employee plays an important role in delivering patient-centered care and making a difference in our community. Overview: The Clerical Clinical Medical Assistant will function in both roles of providing clinical and administrative support to Providers, other healthcare professionals and patients.
Express Service Advisor Thelen Auto GroupExpress Service AdvisorBay City, MichiganAs a Subaru Express Service Advisor , you will be the face of the service department for our Express Service customers. Thelen Subaru is looking for an energetic, customer-focused Express Service Advisor to join our team!
CLINICAL CLERICAL MEDICAL ASSISTANT - COVENANT MEDICAL GROUP PRIMARY CARE SAGINAW CENTER ROAD Covenant HealthCareCLINICAL CLERICAL MEDICAL ASSISTANT - COVENANT MEDICAL GROUP PRIMARY CARE SAGINAW CENTER ROADSAGINAW, MichiganFull timeWe foster a culture built on teamwork, excellence, accountability, respect, customer service, and enthusiasm, where every employee plays an important role in delivering patient-centered care and making a difference in our community. Overview: The Clerical Clinical Medical Assistant will function in both roles of providing clinical and administrative support to Providers, other healthcare professionals and patients.
CLINICAL CLERICAL MEDICAL ASSISTANT - ENDOSCOPY Covenant HealthCareCLINICAL CLERICAL MEDICAL ASSISTANT - ENDOSCOPYSAGINAW, MichiganFull timeWe foster a culture built on teamwork, excellence, accountability, respect, customer service, and enthusiasm, where every employee plays an important role in delivering patient-centered care and making a difference in our community. Overview: The Endoscopy Surgical Services CCMA is responsible for supportive tasks that assist the Endoscopy Technician, Health Unit Coordinator, and Unit Aide.
Part-time Office Assistant Thelen Auto GroupPart-time Office AssistantBay City, MIThis role is ideal for parents with school-aged kids, college students, retirees, or anyone looking to stay productive during the day while maintaining work-life balance. Thelen Auto Group Collision Center is a great place to jump-start your automotive career while enjoying a consistent, family-friendly schedule.
Administrative Assistant (Part time) - Saginaw, MI Dorsey CollegeAdministrative Assistant (Part time) - Saginaw, MISaginaw, Michiganday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Thursday – Friday), Christmas Eve and Christmas Days (as observed), and New Year’s Eve and New Year’s Day (as observed). The employee is frequently required to stand; walk; sit for extended periods of time; and have sufficient hand, arm and finger dexterity to operate a phone, computer keyboard and other office equipment.
Service Advisor Thelen Auto GroupService AdvisorBay City, MI$40,000–$90,000 / yearBegin or continue your automotive career with our Service Team – contribute your talents of being customer-focused, computer savvy, and motivated in high-energy environments. We pride ourselves on being unlike any other car dealership in Michigan by providing superior customer experiences and giving back to the community we live in.
CLINICAL/CLERICAL MEDICAL ASSISTANT - COVENANT MEDICAL GROUP PRIMARY CARE SAGINAW BAY ROAD Covenant HealthCareCLINICAL/CLERICAL MEDICAL ASSISTANT - COVENANT MEDICAL GROUP PRIMARY CARE SAGINAW BAY ROADSAGINAW, MichiganFull timeWe foster a culture built on teamwork, excellence, accountability, respect, customer service, and enthusiasm, where every employee plays an important role in delivering patient-centered care and making a difference in our community. Overview: The Clerical Clinical Medical Assistant will function in both roles of providing clinical and administrative support to Providers, other healthcare professionals and patients.