JobotNewPhysician Assistant Faculty – Women’s Health / OBGYN JobotPhysician Assistant Faculty – Women’s Health / OBGYNOrlando, FL$110,000–$115,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Seeking an experienced Physician Assistant or Physician with an Internal Medicine background to support classroom and clinical education within a Physician Assistant Studies program.
JobotNewPhysician Assistant Faculty – Internal Medicine JobotPhysician Assistant Faculty – Internal MedicineOrlando, FL$110,000–$115,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our Physician Assistant program is dedicated to preparing compassionate and highly capable providers through hands-on mentorship, modern curriculum design, and faculty collaboration.
JobotNewPhysician Assistant Faculty (Hybrid 4 days a week) JobotPhysician Assistant Faculty (Hybrid 4 days a week)Orlando, FL$110,000–$115,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our Physician Assistant program emphasizes clinical excellence, hands-on learning, and strong partnerships with healthcare systems to ensure students graduate fully prepared for modern medical practice.
JobotNewPhysician Assistant Faculty – Psychiatry / Behavioral Health JobotPhysician Assistant Faculty – Psychiatry / Behavioral HealthOrlando, FL$110,000–$115,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Combine your passion for behavioral health and education in a flexible faculty role helping train future Physician Assistants.
JobotNewPhysician Assistant Faculty – Pediatrics JobotPhysician Assistant Faculty – PediatricsOrlando, FL$110,000–$115,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Join a rapidly growing Physician Assistant program where you can mentor the next generation of providers while maintaining work-life balance and clinical practice flexibility.
JobotNewPhysician Assistant Faculty – Family Medicine JobotPhysician Assistant Faculty – Family MedicineOrlando, FL$110,000–$115,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a growing healthcare education institution focused on developing highly skilled Physician Assistants prepared to make an immediate impact in patient care settings.
Bowhead / UIC Technical ServicesNewGeneral Clerk III Bowhead / UIC Technical ServicesGeneral Clerk IIIOrlando, FLOPLA's responsibilities include representing the Department of Homeland Security (DHS) in proceedings before the Immigration Courts, representing DHS in appellate proceedings before the Board of Immigration Appeals, and providing support and direction to the Department of Justice, Office of Immigration Litigation as well as to the U.S. Attorney's Offices nationwide. The duties primarily include maintaining and organizing files, mail management, scanning of documents, enter/upload data into PLAnet (OPLA's electronic alien file repository), conducting research and drafting documents.
JobotNewSales Associate / Customer Service Representative JobotSales Associate / Customer Service RepresentativeOcoee, FL$20–$25 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Customer Service Representative, Fishing and Boat Expert, Ocoee, FL, reply to https://jobot.com/apply/sales-associate-customer-service-representative/775862569?utm_source=Monster.
JobotNewAccounts Payable Supervisor JobotAccounts Payable SupervisorAltamonte Springs, FL$30–$40 / hourWe are a healthcare group providing full-service hospital organization providing a wide range of medical services including emergency care, heart and cancer treatment, maternity with a Level II NICU, and advanced surgical procedures like robot-assisted surgery. As a Consulting Accounts Payable Supervisor, you will have the opportunity to lead and shape our accounts payable team, ensuring accurate and timely processing of payments, and maintaining strong relationships with our vendors and suppliers.
Vaco LLCNewAccounts Receivable Customer Service Rep Vaco LLCAccounts Receivable Customer Service RepOrlando, FL$45,760–$47,840Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
MarshallsNewCustomer Experience Coordinator FT MarshallsCustomer Experience Coordinator FTOrlando, FL$15–$15.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
MarshallsNewPT Customer Experience Coordinator MarshallsPT Customer Experience CoordinatorOrlando, FL$15–$15.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Raising Cane'sNewCustomer Service Associate Raising Cane'sCustomer Service AssociateKissimmee, FL$15–$15Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection.
Sage DentalNewDental Office Manager Sage DentalDental Office ManagerKissimmee, FLWe are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for.
PenskeNewTooling Support Coordinator PenskeTooling Support CoordinatorOrlando, FLFull timeWillingness to travel as necessary within the geographical area (Penske Truck Leasing locations), work the required schedule, work at the specific location, complete Penske employment application, submit to a background screening (to include criminal checks, past employment, and education) and pass a drug screening. Penske tooling and equipment enables our world-class technicians and customer service representatives to perform quality preventative maintenance service and repairs on 400,000+ vehicles.
BNYNewSenior Specialist, Client Operations BNYSenior Specialist, Client OperationsLake Mary, FLEvery day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. In this role, you’ll make an impact in the following ways: Supports clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.
CORA Physical TherapyNewClinic Manager Physical Therapist-Full-Time -$10K Sign-On Bonus$$-Outpatient Clinic-Orlando, FL (Residency Program available) CORA Physical TherapyClinic Manager Physical Therapist-Full-Time -$10K Sign-On Bonus$$-Outpatient Clinic-Orlando, FL (Residency Program available)Apopka, FLAs a Clinic Manager - Physical Therapist (PT) at CORA, you’ll: Make a powerful impact on your local community through inclusive physical therapy treatment. The advertised sign-on bonus (up to $10,000) is available for qualified Clinic Manager - Physical Therapist candidates at select CORA clinic locations.
CORA Physical TherapyNewClinic Manager Physical Therapist Assistant $5K Sign-On Bonus Outpatient Clinic in Orlando, FL 32806 CORA Physical TherapyClinic Manager Physical Therapist Assistant $5K Sign-On Bonus Outpatient Clinic in Orlando, FL 32806Apopka, FLAs a Clinic Manager - Physical Therapist Assistant (PTA) at CORA, you’ll: Make a powerful impact on your local community through inclusive physical therapy treatment. The advertised sign-on bonus (up to $5,000) is available for qualified Clinic Manager - Physical Therapist Assistant candidates at select CORA clinic locations.
CORA Physical TherapyNewClinic Manager Physical Therapist-Full-Time -$10K Sign-On Bonus$$-Outpatient Clinic-Orlando, FL CORA Physical TherapyClinic Manager Physical Therapist-Full-Time -$10K Sign-On Bonus$$-Outpatient Clinic-Orlando, FLClermont, FLAs a Clinic Manager - Physical Therapist (PT) at CORA, you’ll: Make a powerful impact on your local community through inclusive physical therapy treatment. The advertised sign-on bonus (up to $10,000) is available for qualified Clinic Manager - Physical Therapist candidates at select CORA clinic locations.
CORA Physical TherapyNewClinic Manager Physical Therapist $10K Sign-On Bonus- Manager Bonus Yearly-Outpatient Clinic -Orlando Fl 32806 CORA Physical TherapyClinic Manager Physical Therapist $10K Sign-On Bonus- Manager Bonus Yearly-Outpatient Clinic -Orlando Fl 32806Ferndale, FLAs a Clinic Manager - Physical Therapist (PT) at CORA, you’ll: Make a powerful impact on your local community through inclusive physical therapy treatment. The advertised sign-on bonus (up to $10,000) is available for qualified Clinic Manager - Physical Therapist candidates at select CORA clinic locations.
CORA Physical TherapyNewClinic Manager Physical Therapist- Full-Time , Bonus Incentive, $10K Sign-on Bonus, The Villages, FL CORA Physical TherapyClinic Manager Physical Therapist- Full-Time , Bonus Incentive, $10K Sign-on Bonus, The Villages, FLLady Lake, FLAs a Clinic Manager - Physical Therapist (PT) at CORA, you’ll: Make a powerful impact on your local community through inclusive physical therapy treatment. The advertised sign-on bonus (up to $10,000) is available for qualified Clinic Manager - Physical Therapist candidates at select CORA clinic locations.
ExperisNewCustomer Service I ExperisCustomer Service ILake Mary, FL$22–$22ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
FedExRetail Customer Service Associate FedExRetail Customer Service AssociateOrlando, FloridaFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Marriott Vacations WorldwideNewSales Front Desk/Childcare Specialist ($19.45/hr) Marriott Vacations WorldwideSales Front Desk/Childcare Specialist ($19.45/hr)Orlando, FloridaFull timeAs a Specialist Sales Front Desk-Childcare, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Marriott Vacations WorldwideData Admin Customer Support Marriott Vacations WorldwideData Admin Customer SupportOrlando, FloridaFull timePerform Data Administration duties which includes but is not limited to lead entry, worksheet verification, and entry & management of tours and seminars, including new tour bookings, reschedules and cancels. Anticipate guests’ service needs, including asking questions of guests to better understand their needs and watching/listing to guest issues and engaging appropriately.
Marriott Vacations WorldwideSales Front Desk/Child Care Specialist (19.45/hr) Marriott Vacations WorldwideSales Front Desk/Child Care Specialist (19.45/hr)Orlando, FloridaFull timeAs a Specialist Sales Front Desk-Childcare, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Marriott Vacations WorldwideNewAdministrative Coordinator Resort Operations Marriott Vacations WorldwideAdministrative Coordinator Resort OperationsOrlando, FloridaFull timeAnswer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Excellent interpersonal skills to engage with cross-functional teams, customers, field leaders, and senior management to achieve set goals.
TPI Global SolutionsFL-DCF-Orlando-General Services Specialist TPI Global SolutionsFL-DCF-Orlando-General Services SpecialistOrlando, FLPer diemCompliance with CFOP 40-2 Vehicle Management, maintain your state vehicle and other state vehicles, and submitting the monthly logs in a timely manner. · Using the correct hand dollies to move very large and very heavy items such as filing cabinets and desks and follow CFOP 215-4 Safety & Loss Control.
Company ConfidentialReimbursement Support Specialist Company ConfidentialReimbursement Support SpecialistMaitland, FLFull timePharmacy Technician, specialty pharmacy, PBM, reimbursement, or insurance experiencePrior authorizations, appeals, and benefit investigationsWorking with commercial/government payersUnderstanding copays, deductibles, max out-of-pocket, accumulator/maximizer plansExperience explaining pharmacy benefits to patients/providersHIPAA and medical terminology knowledge. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Company ConfidentialLegal Secretary Company ConfidentialLegal SecretaryOrlando, FL$30–$33 / hourFull timeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Company ConfidentialNewTax Assistant Company ConfidentialTax AssistantOrlando, FL$22–$24 / hourFull timeResponsibilitiesSupport owner during tax season with tax return preparation and client file managementEnter client tax documents into tax software accurately and efficientlyOrganize and review W-2s, 1099s, K-1s, business income and expense reports, and rental activityAssist with:Individual tax returnsSchedule C businessesSchedule E rental propertiesK-1 reporting. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Company ConfidentialNewEstate Planning Legal Assistant Company ConfidentialEstate Planning Legal AssistantOrlando, FL$52–$65 / yearFull timeEducation and Experience:Minimum of 3+ years Legal Assistant or Executive Assistant experience (Required), in an estate planning practice (Preferred).Proficient in Microsoft Office Suite and PDF (Required).Experience with document management and legal drafting softwares (Required). Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Advisors OrlandoCustomer Service Sales Advisor Advisors OrlandoCustomer Service Sales AdvisorMaitland, FL$80,000–$125,000 / yearCustomer Service Sales Advisor - position is also relevant to job seekers with various work experiences such as: Business Manager Finance Marketing Banking Regional and Territory Sales Office Appointment Setter Tele Teacher Support Customer Service Real Estate and Auto Sales Retail Educators Graduates Agent Financial Services Leasing Accountant Representative Transitioning Military Personnel Business Graduates. You'll work directly with Americas self-employed, small business owners and individuals to help them access a product suite of innovative and affordable benefits and business services.
DE PAULA REALTY USA, INC.Real Estate Administrative Assistant DE PAULA REALTY USA, INC.Real Estate Administrative AssistantOrlando, FLFull timeHow to Apply: Candidates should send their resumes to Paulo Alves at 6965 Piazza Grande Ave, Ste 417, Orlando, FL 32835, or by email to paulo@depaularealtyusa.com. Requirements: Minimum of 24 months of experience in administrative assistant or related areas, and fluency in Portuguese.
Service Pros Auto GlassDealership Support Representative Service Pros Auto GlassDealership Support RepresentativeOrlando, FLThis role works directly inside our partnered automotive dealerships assisting customers with windshield replacement services, glass repair scheduling, and service coordination. Service Pros Auto Glass is seeking a motivated Dealership Support Representative to join our growing team in Orlando, Florida.
Service Pros Auto GlassCustomer Relations Specialist Service Pros Auto GlassCustomer Relations SpecialistDeland, FL$1,000–$2,500 / weekYou’ll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service — all while building strong relationships and developing a personal team. Join the Service Pros Auto Glass team inside our partnered dealerships!
Service Pros Auto GlassCustomer Claims Representative Service Pros Auto GlassCustomer Claims RepresentativeOrlando, FL$1,000–$2,500 / weekYou’ll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service — all while building strong relationships and developing a personal team. Join the Service Pros Auto Glass team inside our partnered dealerships!
Big Dan's Car Wash, LLCCustomer Service Attendant Big Dan's Car Wash, LLCCustomer Service AttendantOrlando, FL$14Key responsibilities include loading vehicles into the tunnel, maintaining the site’s cleanliness and appearance, operating the pay station with professionalism, warmly greeting guests, and assisting customers to ensure their needs are met with exceptional service. The Customer Service Associate (CSA) plays a vital role in creating a top-tier car wash experience by ensuring every customer enjoys a safe, efficient, clean, and friendly visit.
Big Dan's Car Wash, LLCCustomer Service Attendant/Sales Big Dan's Car Wash, LLCCustomer Service Attendant/SalesLady Lake, FL$14Key responsibilities include driving sales at the pay station with professionalism, warmly greeting guests, and assisting customers to ensure their needs are met with exceptional service, loading vehicles into the tunnel, and maintaining the site’s cleanliness and appearance. The Customer Service Associate (CSA) plays a vital role in creating a top-tier car wash experience by ensuring every customer enjoys a safe, efficient, clean, and friendly visit.
KP ADVENTURES, LLCNewCustomer Service/Ticket Booth Agent KP ADVENTURES, LLCCustomer Service/Ticket Booth AgentKissimmee, FLIntermediate to advance level software proficiency in Microsoft Word, Excel, Outlook and Internet required, plus; Thorough knowledge of modern office practices and procedures and the use of office machinery and equipment required, plus; Ability to manage multiple tasks, with excellent organizational and follow-up skills; Professional manner and appearance; Ability to work with minimal instruction or supervision. To ensure daily visitors and groups are greeted, oriented and provide assistance needed, and to attend to and resolve questions, comments, issues and concerns in an exemplary professional and personal manner.
Central Florida Rheumatology Consultants LLCNewCall Center Representative Central Florida Rheumatology Consultants LLCCall Center RepresentativeKissimmee, FLThis position serves as the first point of contact for patients calling our practice and plays a critical role in delivering excellent customer service and ensuring efficient communication between patients, providers, and office staff. The ideal candidate is compassionate, organized, detail-oriented, and able to manage a high volume of inbound calls in a fast-paced healthcare environment.
Sky Jet ServicesAircraft Maintenance Billing Coordinator Sky Jet ServicesAircraft Maintenance Billing CoordinatorOrlando, Florida$20–$30This role is a strong fit for someone with experience in aviation maintenance administration, MRO operations, aircraft support, or billing who is highly organized, detail-oriented, and comfortable working with maintenance documentation, vendor invoices, and aircraft work orders. As the Aircraft Maintenance Billing Coordinator, you will help ensure accurate billing for aircraft maintenance events, review vendor charges, manage work order details, and support communication between maintenance teams, vendors, and internal departments.
KP ADVENTURES, LLCNewAdministrative Assistant - Part-time KP ADVENTURES, LLCAdministrative Assistant - Part-timeKissimmee, FLProficient in using various office software such as Microsoft Office Suite (Word, Excel, PowerPoint) and Quickbooks Online. · Assist with receiving orders, stocking gift shop items and keeping track of inventory.
Tricon SolutionsAdministrative Clerk Tricon SolutionsAdministrative ClerkOrlando, FloridaMATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and ability to perform these operations using units of American money and weight measurement, volume, and distance. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required (examples: knowledge of specific aspects of an industry, technical knowledge and/or skills, communication skills, analytical skills, problem solving ability, multi-tasking ability…).
Metasys TechnologiesLegal Office Services Metasys TechnologiesLegal Office ServicesOrlando, FL$20–$20 / hourMon-Fri, 8am- 5pmProvides operational support within a legal office environment, including high-volume copy/print, scanning, and mail services. Strong computer skills including MS Office and email; ability to manage document software and setup conference calls.
Metasys TechnologiesOffice Services Associate Metasys TechnologiesOffice Services AssociateOrlando, FL$17.25–$17.25 / hourThis position supports daily business center operations in a fast-paced, customer-facing hospitality environment, including print, copy, scanning, shipping/receiving, mail handling, filing, and office support duties. Operate business center equipment including copiers, scanners, postage meters, fax machines, calculators, bindery equipment, scales, and PC systems.
VacatiaFront Desk Associate VacatiaFront Desk AssociateKissimmee, FLAs the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations. What You'll Do: Greet every guest with a smile and provide outstanding customer service from check-in to check-out.
Don Mealey's Sport Auto GroupNewService Advisor/Writer Don Mealey's Sport Auto GroupService Advisor/WriterLongwood, FLRefers to service history, inspects vehicle, and recommends additional needed service. Provide additional vehicle problem/complaint information to the technical staff as needed. It is our goal to run an innovative, fun and successful dealership that puts people first making a difference in the lives of our customers and co-workers while providing service to our communities.
A-Lumination ElectricAdministrative Assistant - Dispatcher A-Lumination ElectricAdministrative Assistant - DispatcherOrlando, FL$14–$15 / hourWe provide expert residential electric services with exceptional customer service – whether that's installing a new ceiling fan, protecting our customers' homes with complete surge protection, or replacing outdated and dangerous electric panels. We've gained an outstanding reputation with our customers, and have earned an A+ rating from the Better Business Bureau for consistently being a valuable electrical repair resource in Orlando and surrounding areas.
Rowland Pest Management, Inc.Pest Control Customer Service Representative Rowland Pest Management, Inc.Pest Control Customer Service RepresentativeCasselberry, FL$16–$21 / hourYour primary responsibilities include managing a high volume of calls, texts, emails, voicemails, and web requests while maintaining a high level of knowledge of our services to help meet the individual needs of our customers. Your positive, friendly disposition comes through in all your interactions as you respond to customer questions, proactively resolve problems, and seek to turn every dissatisfied customer into a happy one.