Ability to: Understand and follow instructions; perform a variety of work with speed and accuracy; work flexible hours, including nights, weekends, and rotating shifts; interpret, explain, and apply applicable laws, codes, and regulations; read, interpret, and record data accurately; organize, prioritize, and follow up on work assignments; create, organize, and maintain records; work independently and as part of a team; make sound decisions within established guidelines; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; receive the public in person or over the phone; and establish and maintain effective working relationships. Takes, transcribes, types, and otherwise processes a wide variety of police records, reports, and materials, including declarations, arrest records, warrants, citations, crime and traffic reports, and vehicle storage and impound forms; provides customer service at public counter; operates a variety of automated systems to create or revise computer files; enters, retrieves, and maintains accurate data and information from a variety of automated systems, such as the California Law Enforcement Telecommunications System (CLETS); validates selected records from the Department of Justice files, including vehicles, boats, and missing persons.