Administrative Sales & Customer Support
Prepare quotes and process customer orders from start to finish
Pack and ship orders accurately and on time
Provide customer support, including warranty follow-up and issue resolution
Conduct proactive follow-ups with customers on quotes, open sales, and trade
show leads
Trade Show & Field Support
Coordinate and participate in trade show setup and on-site support (Occasional
travel required)
Office & Administrative Support
Maintain product flyers and other product sheets
Handle general office tasks including filing and tax-exempt form processing
Assist with shopping cart management and inventory counts
Research & Market Support
General market research
Monitor and report on anti-counterfeit activity on eBay and Amazon
Assist with social media content and engagement
What We're Looking For:
3+ years of experience in sales support, operations, or administrative roles
Strong organizational and multitasking skills with attention to detail
Excellent written and verbal communication skills
High degree of accuracy and precision in all work
Proficiency in Microsoft Office; databases or e-commerce platform experience a plus
Willingness to travel for trade shows and field events
Self-starter who can manage competing priorities independently
Associate or bachelor’s degree (or equivalent)
Must be a U.S. Person due to ITAR requirements.
Job Type: Full-time
Benefits:
Paid time off
Retirement plan
Travel reimbursement
Education:
Associate (minimum)
Work Location: In person