Responsibilities include greeting and checking in patients, verifying, and updating patient demographic and insurance information in the Electronic Health Record EHS/RPMS system, scheduling appointments, answering and directing incoming telephone calls, and assisting patients with registration and general inquiries – ensure patients are received in a courteous and professional manner and that registration information is accurate and up to date. Verify patient eligibility for healthcare services by collecting appropriate documentation, such as Tribal enrollment cards, birth certificates, marriage licenses, and legal documents for name changes.